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Sonesta Hotel Cusco

3,528 reviews
#15 of 173 Hotels in Cusco
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Traveller (705)
Room & Suite (402)
Dining (101)
Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(69 reviews)
“machu picchu”(68 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Reviews (3,528)Write a Review
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600
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All reviewsgreat hotelhandicraft marketmachu picchubreakfast buffetthe main squareel solmodern hotelno air conditioningrecommend this hotelcoca teatrain stationhigh altitudeinca trailfew blocksaltitude sicknesssacred valleyplaza de armas
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1 - 5 of 914 reviews
Reviewed 2 days ago

Rooms are a little on the small side but otherwise very comfortable with great bedding. I was only here for one night as I was meeting up with a larger tour group. However if I got create the tour I would have definitely used this...More

Thank PhynnTravels
Reviewed 1 week ago

If you're looking for a hotel in Cusco, you must stay at Sonesta. Our room was clean and well appointed, the beds were comfortable, and the staff was very friendly. The restaurant was excellent, the buffet breakfast was great and you have access to coca...More

Thank Percy P
Response from Gustavo P, Manager at Sonesta Hotel CuscoResponded 3 days ago

Dear Guest, Thank you very much for your excellent rating, we wish to provide you with the best service and comfort during your visit. I also appreciate your preference and such positive comments. Please contact us in your future requests we will be happy to...More

Reviewed 1 week ago

We stayed here for two nights on the way to another part of Peru. The property is clean and well maintained, with a great buffet breakfast. The staff was always helpful and most spoke English ( and tolerated my poor spanish). It is about a...More

Thank mjrogan
Reviewed 1 week ago

We found the Staff to be very helpful and friendly. They were extremely efficient with check in and check out of luggage. We left this hotel feeling we had been well looked after. The public spaces were comfortable but we did feel the bedrooms could...More

Review collected in partnership with this hotel
Thank Pam S
Reviewed 1 week ago via mobile

We stayed in twin rooms which had two very comfy double beds with a lovely bathroom with shower and bath. We were lucky to have rooms overlooking a square at the front of the hotel and also had a little balcony. Very good choice for...More

Thank Michele R
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 91 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Family Hotel in Cusco
#9 Luxury Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
USD 91 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Family Hotel in Cusco
#9 Luxury Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (705)
Room & Suite (402)
Dining (101)
Amenities (51)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
weehawks
29 January 2018|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Dear Guest, Effectively we have this service, which must coordinate in advance of your arrival so we can have the necessary information, so the transfer to the airport must coordinate with the reception area, who will... More
0
Votes
Karen I
28 November 2017|
AnswerShow all 5 answers
Response from poptoad | Reviewed this property |
I just checked their website and they have "servicios lavanderia" which would be laundry...
1
Vote
aparboo
11 November 2017|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Dear Guest, Our number for contact : 51-084 - 581200
0
Votes
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Room Tips
"I do not know which rooms are quieter but the ones facing Avenue del Sol can be very noisy if you want to..."
Read review
"Corner room was good size"
Read review
"6th floor was very quiet, good quality sleep."
Read review
"Tip; find another hotel that respects you and your $$."
Read review
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