Los Andes De America Hotel
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Los Andes De America Hotel

lobby
Traveller (245)
Amplia habitación familiar
Room & Suite (45)
Dining (33)

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About

4.5
#55 of 262 hotels in Cusco
4.8 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Los Andes de America is a hotel located in the historic center of the city of Cusco, 2 blocks from the Plaza de Armas, close to the main tourist attarctions, restaurants, cafes, etc. Our cozy colonial house turned into a hotel has an amazing central lobby of great architecture and andean decoration, allowing to our guests to live a unique experience of the destination. We Develop and promote sustainable tourism, taking care of the environment, promoting cultural interaction between our visitors and our community and helping to improve the local welfare.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Wifi
Breakfast buffet
Non-smoking hotel
Self-serve laundry
Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Spanish

Location

Calle Garcilaso 150, Cusco 08002 Peru
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Velazco Astete Airport
519Reviews14Q+A49Room tips

Reviews
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Detailed Reviews
Solperros wrote a review Mar 2015
Chandler, Arizona103 contributions139 helpful votes
4.0 of 5 bubbles
During a recent trip to Peru we stayed a total of 3 nights over 2 stays while traveling to and from Macchu Piccu. We booked our first night through Expedia and paid only $70 for the room- the rate included breakfast. The room was very basic- 4 walls and a bathroom stuck in a corner of the hotel with no-Wi-Fi access, no climate control of any type and lots of street noise. We truly got what we paid for in this room!
On our return stay, we called ahead to the hotel and requested a suite on the third floor. This room was a huge improvement with a spacious living area, mini-bar, ample cupboard and storage space, speedy Wi-Fi, a heater and a fan and very nice furnishings. The room opened up to a quiet interior courtyard with a garden and several benches where we ate lunch one day. The cost of this room was $120 per night, and well worth the price! One note- there are no elevators in this hotel and lots of stairs and you are at altitude.
The breakfast – which is included- is buffet style with sausage, eggs, cereals, yogurt, fruit and several other rotating Peruvian specialties.
The hotel itself is located down the block from the Chocolate Museum which is worth a visit (no admission), and is only about 4 blocks from the main square (Plaza de Armas) where there are plenty of restaurants and shopping opportunities as well as the cathedral and other historic buildings. You can easily walk to anything you need from this hotel, and if you want to go further afield taxi rides are very affordable. The front desk person will tell you how much it should cost – we had two times where the driver changed the price but once we pointed out what the hotel said it should cost the agreed to that figure. Just make sure you agree before you get in. On a side note, we paid 30 soles (10 USD) to get from the airport to the hotel. When we left to return to the airport the charge was only 10 soles.
It is also a $4 taxi ride (all uphill) to the site of Sacsayhuaman which is an ancient Aztec site worth a few hours visit. Locals dress up and bring their llamas for you to take a picture with for a few dollars. You can walk back down the hill in about a half hour and end up in the middle of Cusco.
The staff is extremely pleasant and helpful (especially Brenda) and assisted us with any request we had as well as printing boarding passes and directions for us.
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Date of stay: February 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: pay for the upgrade to a suite -- it's worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smiler1980 wrote a review Sept 2006
Sussex, England4 contributions4 helpful votes
5.0 of 5 bubbles
We stayed at Los Andes De America in April of this year and would highly recommend it to anyone visiting Cusco.

After making the initial reservation we had to change dates at the last minute. The hotel were very accommodating. They moved our reservation, fitting us in for our required dates except for one night and even then they managed to find us another hotel and they also helped us move our bags over.

The hotel itself was clean and comfortable. The buffet breakfast offered a great choice. There was a computer available for guests use and a laundry service which was convenient for us as we were there for a longer stay.

As we booked our trip independently (not part of a tour) it was great that they arranged for us to be picked up from the airport and also organised our day trips and an overnight trip to Puno.

Most importantly the staff were excellent, most spoke good English which helped us as our Spanish is limited. They were all very friendly and nothing was too much trouble.
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Date of stay: April 2006
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ottawagal wrote a review Aug 2006
Ottawa, Ontario Canada46 contributions40 helpful votes
4.0 of 5 bubbles
As part of our recent tour package to Peru, (we arrived back home this week) we were booked into the Best Western Andes de los Americas for the Cusco segment of our trip. I think we stayed three nights.
We were pleasantly suprised by the hotel, which is clean modern and inviting, and features a very good included breakfast for its guests.
Staff were exceptionally nice, and I would certainly recommend the hotel for someone who wants comfort and few surprises.
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Date of stay: July 2006
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesCheck-in / front desk
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H_Ray wrote a review Jan 2012
New York City, New York27 contributions41 helpful votes
1.0 of 5 bubbles
Actually to be fair, the hotel is very well situated, the staff, were extremely friendly and helpful, and the room is quite nice for the area. So really you could have quite a nice stay here while in Cuzco.

The reason I give this place a low rating is because the management ripped us off on the airport transfer arriving to the hotel. I had requested an airport transfer to the hotel (most, even cheaper places will offer this free of charge) which they sent. When we go to the hotel the driver demanded $20 USD for the ride. We were completely baffled since we arrnged the ride with the hotel, so we called the person I arranged this with (Ana Rosa) and to our surprise she said, yes, we have to pay the driver. The driver was angry and being intimidating and we were tired so we paid him off to leave.

Just to put this into perspective, airport transfers to much cheaper hotels (we stayed at Hostel Amaru after that which I would recommend for price and service over this place) are provided for free. Secondly, when we spoke to Ana Rosa about this, she completely lied to us and claimed she e-mailed us to tell us the hotel transfer would be $20 USD (she did not, I had e-mail access the whole time). Third, a taxi from the airport to downtown Cuszco is 5 to 10 soles ($2-$4) , so even if we had to pay the guy, the hotel arranged it so he basically robbed us for 10 times the fair price.

Again, I was tired and this was the start of our trip so we decided not to continue to argue since Ana Rosa from the hotel seemed to be the one to set this up in the first place (I assume she got a kick-back for ripping us off).

It's really a shame because the place is nice in all other respects, but it's impossible for me to give this a good rating with a manager who is so blatently dishonest. Other places we stayed at throughout Peru, the hotel workers were genally the ones that helped us avoid getting ripped off rather than ripping us off.
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Date of stay: December 2011
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coastal26614 wrote a review Jan 2006
Los Angeles2 contributions33 helpful votes
3.0 of 5 bubbles
My fiance and I stayed at this hotel from December
12th to the 17th. As the other review indicates, this may not be up to the Best Western "American" standards but, surprisingly, the hotel was allright.

The hotel is a 3 star hotel that is located 2 blocks away from the main plaza (Plaza de Armas). The room we had was simple with a few ammenities. Our room had no view but, luckily no noise either.

What made our stay pleasant was the service we received from the hotel staff. The main handyman, Rucendino, made sure that all our requests were taken care of in a quick and efficient manner. The receptionists were friendly. The hotel´s restaurant staff were very nice.

In summary, this is definetely not a luxury hotel but, if you plan to stay in a clean, simple and service oriented place as you visit Cusco and Machu Picchu, I would recommend you stay here.
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Date of stay: December 2005
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Expedition14329 wrote a review Oct 2005
3 contributions30 helpful votes
2.0 of 5 bubbles
This hotel did not live up to the 'Best Western' brand expectation. We stayed for 5 nights - paying too much at $130 per night - and whilst the hotel was very central, it was extremely 'tired' looking and feeling. Our room did not have a window with any sort of view, bar a concrete wall 3 yards away - in fact it looked over the kitchen entrance with rubbish and associated stuff. Consequently it was also very noisy and we had to shut the window which made the room very stuffy. Also it seemed that only the hotel manager spoke English, so any sort of tourist advice or bill queries were tough to get answered and they had to get the manager on the phone.

We ate out, as the food was very uninspiring. There was no hotel bar.

Not a great choice!
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Date of stay: October 2005
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin K wrote a review Apr 2018
49 contributions28 helpful votes
5.0 of 5 bubbles
We stayed here both before and after our Inca Trail 4/3 hike. When we arrived from the airport our first day, we were met at the door for help with our suitcases. Instead of the normal check-in routine at the front desk. They made us comfortable in the lounge area and brought us coca tea while the front desk processed our check-in. After we finished our tea and were ready to head to our room, they brought our luggage to our room. Every morning they had a wonderful breakfast buffet -- eggs, bacon, sausage, pancakes, a couple of rotating hot items, plus all kinds of cereals, yogurts and breads.

We had to leave at 4:15 a.m. the morning of our hike. They were up and ready to store our luggage and even made us a take away breakfast. When we returned from the hike, they simply handed us our room keys and brought our bags directly to our room. We stayed with them for 2 more days following our hike. They arranged a taxi to the airport, stored our luggage for the morning while we had our last bit of sightseeing, and then made sure we were safely on the way to the airport when it was time.

We originally picked this hotel because it was just around the corner from our pick up spot for our Inca Trail hike. However, with the great service and the friendliness of all the staff, you can't go wrong with Los Andes de America.
Read more
Date of stay: April 2018
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndesdeAmericaHotel, Director de Relaciones con Clientes at Los Andes De America Hotel
Responded 18 June 2018
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandeep S wrote a review Nov 2016
Cupertino, California15 contributions17 helpful votes
1.0 of 5 bubbles
Very bad hotel. Rooms don't have air conditioners. Most rooms are noisy due to the traffic. Rooms don't have good ventilation so they become hot. Try and find another hotel. We didn't good sleep at all. Rooms are small too.
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Date of stay: November 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
claphamaj wrote a review Feb 2015
The Hague, The Netherlands132 contributions73 helpful votes
5.0 of 5 bubbles
We stayed here for 2 nights in February, with one night in between where we went to Machu Picchu and left our bags there.
Firstly the service was excellent throughout. We paid for the airport transfer and they were waiting for us upon arrival. There was a very warm welcome with coca tea, which was much appreciated due to the altitude.
The room was nice and spacious with good facilities including cable tv, mini bar. The beds were large and comfortable. Breakfast was of a good standard.
The hotel was good value for what it offered and very well located, it was a short walk to the main square.
Would definitely stay again if ever in Cusco again.
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Date of stay: February 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAWSydney wrote a review Dec 2014
Atlanta, Georgia39 contributions41 helpful votes
3.0 of 5 bubbles
Certainly not the Ritz. Outdated but very clean and comfortable. Took two teenage daughters for summer vacation. Shared three bed room.

Staff very friendly and accommodating. Location great with easy walk to one of the most beautiful squares in the world.

Breakfast ok....a little bland.

Would recommend for location and safety....but realize it is a basic option at a great price.
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Date of stay: July 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alina K asked a question Feb 2018
Perth, Australia28 contributions13 helpful votes
Hi, have you got rooms with a balcony? Thank you.
Peru1 contribution
Hello! This is how we have rooms with a balcony facing Garcilaso Street. For more details Visit us on facebook as hotelandesdeamericacusco
Alina K asked a question Jan 2018
Perth, Australia28 contributions13 helpful votes
Hi, have you got smoking rooms? Thank you.
Answer from CGALV
Lima, Peru
Dear, sir o madam Yes, all our rooms have a private bath, shower and toilet. Only our Suites have a bathtub. BW Los Andes de America
Answer from Miltour B
Dublin, Ireland
yes, there is a pick up from/to the airport and you have to contact the hotel by email with the flight details
Peru1 contribution
Hello Lupe, We don´t have a New Year´s Eve party in the hotel, but we are located 2 blocks from the main square, where all the people meet for New Year Eve, there is local music and Fireworks (some people watch it from a restaurant), after that people go to the parties surround the main square. Best regards, BW Los Andes de America
Jayi R wrote a tip June 2018
Edmonton, Canada158 contributions32 helpful votes
4.0 of 5 bubbles
"This is in a quieter area and the rooms are likely pretty much the same."
Read full review
Leon B wrote a tip Apr 2018
Haifa, Hefa, Israel165 contributions42 helpful votes
3.0 of 5 bubbles
"4th floor is most quiet, likely with windows and best view"
Read full review
NevadaSoulTrain wrote a tip Nov 2017
Reno, Nevada108 contributions79 helpful votes
5.0 of 5 bubbles
"Room 402 had a nice view of the basilica, but I could also hear the festivities at night."
Read full review
Tracy B wrote a tip Oct 2017
Montgomery, Texas40 contributions8 helpful votes
5.0 of 5 bubbles
"Rooms closer to the front may experience traffic noise, although we enjoyed our room and our view."
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Sergio S wrote a tip May 2017
Raleigh, North Carolina6 contributions2 helpful votes
4.0 of 5 bubbles
"Good hotel in a Great location with amazing staff."
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Not the right property for you?
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PRICE RANGE
AU$103 - AU$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western los andes de america hotel cusco, best western hotel cusco, best western cusco, cusco best western
FORMERLY KNOWN AS
BEST WESTERN Los Andes De America
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LOS ANDES DE AMERICA HOTEL (AU$103): 2024 Prices & Reviews (Cusco, Peru) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Los Andes De America Hotel
Which popular attractions are close to Los Andes De America Hotel?
Nearby attractions include Centro Historico De Cusco (0.2 km), La Chupiteria The Shot Bar (0.3 km), and exploor (0.03 km).
What are some of the property amenities at Los Andes De America Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at Los Andes De America Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Los Andes De America Hotel?
Conveniently located restaurants include Ofrenda Peruvian Healthy Food, El Jardin - Healthy Food And Coffee, and Rucula Cusco.
Does Los Andes De America Hotel have airport transportation?
Yes, Los Andes De America Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Los Andes De America Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Los Andes De America Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Los Andes De America Hotel?
Many travellers enjoy visiting Sacsayhuaman (0.7 km), Waliki Tours Peru (0.7 km), and Choquequirao (7.7 km).
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