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JW Marriott El Convento Cusco

Travellers' Choice award winner
#7 of 162 Hotels in Cusco
GreenLeadersSilver level
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JW Marriott El Convento Cusco
JW Marriott El Convento Cusco
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2,449 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott El Convento Cusco
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Showing 1,605: English reviews
Reviewed 15 December 2016 via mobile

If your looking for a place to stay in Cusco, look no further. Set in a renovated, historic Spanish convent, the experience is unforgettable. You will be amazed by the incredible restaurant-Qespi, the amazing service provided by Jesus and the rest of the front desk, and the best pisco sours in the city made by Freddy and Julio. If you...

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Thank Isaac Carlos R
Kuwait
Reviewed 14 December 2016

Cusco was a stop of many stops in Peru during this visit. We've stayed at different hotels too one of them was the Marriott. The rooms were spacious enough, beds were comfortable and the bathroom was good as well. Staff were very friendly and helpful, and breakfast was delicious too!

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Thank Fatima J
Colchester, United Kingdom
Reviewed 13 December 2016

On arrival to Peru the first thing we noticed was the smiling friendly faces. The hotel is amazing, and it's clear to see it's been voted in the top 10 in South America. A special thank you to Omar in the restaurant who went above an beyond to make us feel welcome, and it was clear to see he takes...

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Thank Goodwoods1617
Cliffside Park, New Jersey
Reviewed 12 December 2016

This Marriott Hotel will meet all of your expectations .You can really relax and refresh in this 5-star luxury hotel but at the same time feel South America's History .I was sorry ,not to spend more time in our 5 day stay. We had to visit all the places around and spent good part of the day outside.However ,coming back...

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Thank armandak
Edmonton, Canada
Reviewed 12 December 2016

I've stayed at Marriotts all over the world, and this one may be the best. The service is impeccable -- other hotels (even other Marriotts) should send their staff here on reconnaissance to see how hotel service should be done. Bryan at the front desk was a consummate professional who offered the perfect welcome and check-in experience. Jesus the waiter...

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Thank Hadhrami-Fish
Dallas, Texas
Reviewed 12 December 2016

We've never had better service at any other hotel. They took care of us from the moment we booked our stay. We made an overnight trip to Machu Picchu in the middle our Cusco stay, and they stored our luggage for us while we were gone. Upon our return, our luggage was already waiting for us in our room when...

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Thank glennsims5183
Washington DC
Reviewed 12 December 2016

The hotel is located only a couple of blocks from the Central Square, making it easy to come and go between tourist walks, shopping, and dining. The service is lovely and the staff sought to make the stay as easy and comfortable as possible! Hope to go back soon!

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Thank RLTJD
Reviewed 11 December 2016

This was my first time staying at a five-star hotel, and man, did it knock my socks off. The service was absolutely incredible. Everyone was so kind and went above and beyond to be helpful. We were made to be comfortable for our entire stay and were greeted warmly with coca tea in the front lobby. The room was flawless...

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Thank Jimmy E
Minden, Nevada
Reviewed 10 December 2016 via mobile

If we ever go back to Cusco, we would definitely return to this hotel. They great you when you walk in with hot coca tea. We stayed in two different rooms while we were there because we travelled for two nights to Machu Picchu in between and the accommodations were beautiful and very comfortable. The staff is friendly and helpful...

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Thank romellecronin
Reviewed 9 December 2016 via mobile

I 100% enjoyed my stay at Marriott. I want to send my special thanks to Omar from the bar. He has amazing interpersonal skills and provides outstanding service. It was amazing experience. Everyone should check it out! Seriously!

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Thank Will X

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Pirqa Restaurant
Pirqa Restaurant
Cuisines: Peruvian, South American, International, Fusion
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more   less 

Additional Information about JW Marriott El Convento Cusco

Address: Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $312 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott El Convento Cusco 5*
Number of rooms: 153
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Cusco
#2 Spa Hotel in Cusco
#3 Business Hotel in Cusco
#3 Green Hotel in Cusco
#4 Family Hotel in Cusco
#5 Luxury Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott El Convento Cusco staff and other travellers.
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Questions? Get answers from JW Marriott El Convento Cusco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend you to stay away from the Inca Wall rooms as they are in the basement. You would have a window overlooking an illuminated wall.”
  • Wall is illuminated 24/7.
 of 5 bubbles anettewinsloew, 18 Mar 2017 | Read review
“All rooms have great views whether facing the courtyard or the street”
 of 5 bubbles M9023HHmikec, 16 Mar 2017 | Read review
“inside rooms have a view of the courtyard but are more expensive”
 of 5 bubbles davidbab2015, 14 Mar 2017 | Read review
“The rooms in the basement with the view of the 'wall' are still charming and not confining.”
 of 5 bubbles V5182QPanthonyc, 8 Mar 2017 | Read review
“Our rooms on the second floor overlooked the courtyard. They were quiet, and the view was lovely.”
 of 5 bubbles ohmiflail88, 8 Mar 2017 | Read review
5 of 5