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Encantada Casa Boutique Spa

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#14 of 161 Hotels in Cusco
Certificate of Excellence
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445 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Houston, Texas
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016 via mobile

We came in a group of 5 friends and stayed at the Encantada for 3 nights. The staff at the hotly was extremely friendly and did everything they could to make our stay pleasant. One of the nights we felt like pizza around midnight and they arranged for a cab to get the pizza delivered...that was just awesome. The views... More 

Helpful?
Thank C S
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear C S, Firstly we want to thank you for choosing our hotel and also for giving us a perfect rating and for recommending our hotel to other travelers. We do take pride in catering to our guests' needs the best way we can and we are happy that you enjoyed your stay, we are sure our entire hotel staff... More 

Lansdale, Pennsylvania
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 September 2016

We had a split stay at this hotel. We arrived on Aug. 23 and stayed for one night. We then checked out and returned on Aug. 26 and stayed another two nights. That was one of the reasons I chose this hotel because they will hold your bags for you while you travel to Aguascalientes/Machu Picchu, where the PeruRail train... More 

Helpful?
Thank jessica82378
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Jessica, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you're traveling to our area again soon, don't hesitate to call to make a reservation. We would be honored to welcome you again... More 

Salta, Argentina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016 via mobile

We arrived into Cusco by bus from Bolivia and were not advised that we needed to have the Peru entry papers stamped . This is significant as you have risk when you go to leave Peru . The hotel office staff Arnold, layther and Angela were fantastic giving us suggestions on how to resolve the issue . We tried the... More 

Helpful?
Thank Gregory H
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Gregory H, Thank you for your positive comment. We do take pride in catering to our guests' needs the best way we can and we are happy to hear that we could help you in this issue and of course we are happy that it got resolved. If you're traveling to our area gain soon, don't hesitate to call... More 

Level Contributor
9 reviews
5 hotel reviews
Reviewed 1 September 2016 via mobile

From beginning to end, everything about my stay at this fabulous hotel was simply wonderful. The receptionists and other staff were friendly, extremely helpful, and were available 24/7. The bathrooms were sleek and modern, and the room itself was charming, comfortable and well-equipped (even as a Northerner I still had to use the space heater once or twice). Additionally, the... More 

Helpful?
Thank Dillon S
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Dillon S, Firstly thank you very much for this outstanding review and for recommending our hotel to other travelers. We are very pleased to hear that our staff made your stay pleasant and that you enjoyed your time here that much! We hope your next stay and just around the corner. We would be honored to welcome you back... More 

Smithton
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2016

My sister and I stayed at Encantada hotel prior to and after our Inca Trail trek. This was a great choice. We stayed in the casita and loved it. The hotel staff is friendly and helpful. The breakfast is delicious. The staff will also order in food from a restaurant for you. Every night they place hot water bottles in... More 

Helpful?
Thank Paula F
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Paula F, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We´re looking forward to having you again as a guest in our hotel. Kind Regards, Encantada Casa Boutique Spa More 

Houston, Texas
Level Contributor
3 reviews
Reviewed 29 August 2016

Encantada was incredible! The staff were so genuine and courteous. My husband and I were in room 312. It has king size bed and a balcony. My only complaint (and it's not really) was that while you were in your room you could hear noise going on in the lobby. This was only during the day, not an issue at... More 

Helpful?
Thank ahahn84
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear ahahn84, We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay; We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. We would be happy to welcome you back soon! Kind Regards, Encantada Casa Boutique... More 

Buochs, Switzerland
1 review
Reviewed 26 August 2016

We had great room with a kingsize-bed and a small balcony with a beautyfull view over cusco. The staff was nice and helpful. Every night we had a hotwater-bottle in our bed. Also we got some sandwiches, fruits and coffee for breakfast when we had to leave very early for our trekking.

Review collected in partnership with this hotel

Helpful?
Thank chantinius
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear chantinius, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call to make a reservation! We would be happy to welcome you back soon! Kind Regards, Encantada Casa Boutique Spa More 

Chester, United Kingdom
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 August 2016

This was one of our favourite places in our 25 nights in Peru. Hot water bottles in our beds, lovely staff, delicious breakfasts, beautiful terrace and garden..... We thought it was great. As others have said you have a short walk uphill so if you need door to door service it's not for you but we loved it. The food... More 

Helpful?
Thank KJays
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear KJays, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you're traveling to our area gain soon, don't hesitate to call to make a reservation! We would be happy to welcome you... More 

San Francisco, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 August 2016

Visited Cusco last month and stayed in the Encantada Casa Boutique both before and after our Inca Trail hike. The location of the hotel is perfect. It is on a quiet street above Cusco with only a 10 minute walk into town. It has a cute little courtyard in the front and a patio on the top floor with incredible... More 

Review collected in partnership with this hotel

Helpful?
Thank Hhickman2
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Hhickman, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and we are happy to hear that you were satisfied with our services. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our... More 

Bovey Tracey, United Kingdom
1 review
Reviewed 18 August 2016

The staff were all friendly and helpful. I would definitely stay there again! The Spa was a blessing after walking the Inca Trail. The front garden is lovely to sit under the trees. We had a massage and facial, both done by extremely professional staff. The location is perfect as it only takes about 10 minutes to walk to the... More 

Review collected in partnership with this hotel

Helpful?
Thank Jean S
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Jean, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation and the spa treatment. We work really hard to offer the best services to our guests and so we are glad to see that reflected on your stay. We would be honored... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $113 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking distance to most of the City of Cusco's offerings”
 of 5 bubbles anastasiam294, 28 Nov 2016 | Read review
“Try for a balcony room”
  • View from our balcony
 of 5 bubbles krp87b, 31 Oct 2016 | Read review
“If you don't like stairs, try to stay on one of the lower floors; however, the view from the higher floors is amazing!”
 of 5 bubbles alexogden91, 6 Oct 2016 | Read review
“Balcony rooms offer great views”
 of 5 bubbles DrDofu, 18 Sep 2016 | Read review
“Best views from upper rooms, rooms near garden are smaller”
 of 5 bubbles 237mitchellf, 16 Sep 2016 | Read review
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