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Casa Cartagena Boutique Hotel & Spa

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599 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Tampa, Florida, United States
Reviewed 26 August 2016

I stayed with a friend in our nicely decorated and clean room. We arrived late due to an issue with our return but the staff in the front desk helped us to our room at 3:00 am. We booked our massages for the next day and the staff managed to accommodate or early departure by booking our massages 30 minutes...

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Helpful?
Thank yandreaj
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that we exceeded your expectations. Thanks for your appreciation about the staff's efficiency and delightful food its great to know that you loved the massages and spa facilities. We would like to have your visit in the...

walnut creek,ca.
Reviewed 24 August 2016

The staff there was wonderful.My wife left her cell phone on the plane(lter determined to have been stolen).The staff went to great lenths contacting everybody but god to locate the phone.They apologized for not locating the phone..REALLY? Lunches made for our flight though wehad to depart at 4am.FANTASTIC service,terrific room and half a block from Plaza Nazarene.Recommend it higly!!!!!!!!!!!!!!!!

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Thank thebearmartin
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments , all Casa Cartagena Team is constantly working to give you the best , it was a pity do not found your mobile in the airline . Thank you once again for your appreciation about our Fantastic service and wonderful staff ,its great to know that you loved our...

Singapore, Singapore
Reviewed 18 August 2016 via mobile

Stayed here for two nights before trekking with Mountain Lodges of Peru and the another night after the trek. Very cosy hotel, located near Plaza de Armas. It feels like you're staying in a luxurious Hacienda with all the privacy you need. Rooms are large and well furnished, and toilets are great! Breakfast is adequate and the complimentary teas available...

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2Thank DrJulianOng
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments , all Casa Cartagena Team is constantly working to give the best possible service to provide everything you need . Thanks for your appreciation about the helpful staff's ,cosy and well furnished Suites its great to know that you loved our luxury and well located Colonial building . We...

Amsterdam, The Netherlands
Reviewed 14 August 2016

We stayed four nights in this amazing hotel. It is conveniently located in the centre of Cuzco (walking distance to the Plaza des Armas). The hotel has a small lobby, a bigger garden (we had to smile when we saw that they protect the grass against the frost at night). Rooms are huge, with large, very well appointed bathrooms. Breakfast...

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Helpful?
Thank 114Roomwithaview
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for share you comments ,We feel so glad to know that you spend a wonderful time in our place located in the centre of Cuzco . Its great to know that you enjoyed the our breakfast , courtyard and Huge Suites . Also its great to know that you consider our place as a...

A TripAdvisor Member
1 review
Reviewed 8 August 2016 via mobile

Clean, friendly, outstanding. Food was amazing as well as the service and facilities. Places to leave your luggage whilst you trek and staff who will help with everything that they can. Highly recommended to everyone. No faults at all it is a beautiful hotel!

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Thank A TripAdvisor Member
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments. We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our friendly , outstanding service also our amazing Food and facilities . On behalf of all Casa Cartagena`s staff thank you very much...

Poland
Reviewed 6 August 2016

We were absolutely delighted with our stay at Casa Cartagena, a fabulously designed boutique hotel in a terrific location in Cusco. We stayed for three nights and would love to have stayed longer. Everything was perfect from our gorgeous room, to the wonderful staff, to the fun Pisco Sour happy hours (with delicious appetizers -- all free). Breakfasts are lovely...

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Thank Yallanicole
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : We feel so glad with your comments for tripadvisor community. Our mission is give the best service, making you feel like home, and taking care of all our guest, it's good to know that you felt absolutely delighted in our renovated and historic building also it's great to know that you love our gorgeous Suites We are...

Edmonton, Canada
Reviewed 31 July 2016

Love it, love it, love it! Less than a 5 minute walk (downhill; coming back uphill is about 15 minutes) from the main square, this is really a gem of a hotel. While not inexpensive, it offers amazing service, the rooms (Master LP) were huge (I mean like the bathroom was the size of a NYC hotel room), and the...

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1Thank dune2010
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Victoria S: Thanks for your preference, we really aprecciated the time you took to write this comments . It's gratifying to know that you loved our location and think in our place as a gem of a hotel , aslo it's great that you enjoyed the breakfast every morning & our friendly and helpful staff , all Casa Cartagena...

West Palm Beach, Florida
Reviewed 31 July 2016

The history of this renovated building is amazing. Looking at the pictures of what it used to be, gave me goosebumps, knowing that we stayed in a place that was historically renovated. The grounds are BEAUTIFUL, from top to bottom! Walking into the courtyard area, I couldn't get over seeing Cuzco's famous "Cristo Blanco" overlooking the hotel, right above the...

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Thank miacanes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is constantly working to give the best possible service to provide everything you need. Thanks for your appreciation about the staff's service , peruvian food style and modern facilities in our renovated building. We would like to have your visit in...

Durham, NC, United States
Reviewed 30 July 2016

beautiful boutique hotel tucked away from the city square. fabulous spa. Nice restaurant. Definitely 5 stars! I highly recommend this hotel. Spend a couple nights on your way to Machu Picchu. Beautiful views.

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Thank Julianne Z
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Julianne Z : We feel so happy for the time that you took a time to let us know how was your stay with us. Thanks a lot for the mention of our fabulous spa and great restaurant We feel very blissful that you consider our place as a 5 Stars Hotel andpleased all your expectations. Hoping to see...

London, United Kingdom
Reviewed 28 July 2016

We stayed in this hotel for 3 nights, 2 nights in the Royal Suite and one in the President's Suite. Both rooms were beautiful and the whole hotel oozed charm. The location of the Hotel is good, very close to the main square and also close to some excellent restaurants. In particular we enjoyed eating at Cicciolina but you will...

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Thank JB1_12
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : We are so thanful for your preference and for taking this time to share your comemts with tripadvisor community. Our mission is give the best service, making you feel like home, and taking care of our guest, It is great to know how much you loved our Suites and location ,We are here to give you the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 

Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $345 - $764 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Number of rooms: 16
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Also Known As:
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Hotel Style:
#3 Luxury Hotel in Cusco
#6 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
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Here's what travellers have asked, with answers from Casa Cartagena Boutique Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the first floor orginally then the second floor on our return, both were excellent”
 of 5 bubbles DeeSunborn, 3 Dec 2016 | Read review
“Room 6 was fantastic and very quiet.”
  • View into the courtyard
 of 5 bubbles ToonPgh, 10 Nov 2016 | Read review
“May be possible to get a 2 story suite (according to my dad)”
 of 5 bubbles T7909CCrobertl, 31 Oct 2016 | Read review
“rooms 8& 9 great if you are a family”
 of 5 bubbles GlyndaK, 24 Oct 2016 | Read review
“They all looked great. We were always on an upper floor - no lift. The personnel carried luggage without a problem.”
 of 5 bubbles happycamper914, 18 Oct 2016 | Read review
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