We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Casa Cartagena Boutique Hotel & Spa

Save
Traveller (429)
Room & Suite (385)
Dining (96)
Nearby Hotels
See allSee all
Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (692)
There are newer reviews for Casa Cartagena Boutique Hotel & Spa
See the most recent reviews
Filter reviews
456 results
Traveller rating
399
42
8
4
3
Traveller type
Time of year
LanguageEnglish
More languages
399
42
8
4
3
Show reviews that mention
All reviewscomplimentary pisco sourspisco sour lessonroyal suitemachu picchubeautiful hotelmodern furniturerooms are hugesteam roomevery eveningcristo blancooverlooking the courtyardcoca teathe main squarecolonial architecturestone wallsrooms faceturn down service
FilterEnglish
Updating list...
191 - 195 of 456 reviews
Reviewed 14 March 2015 via mobile

Everything about our stay was perfect. The architecture was stunning. There are few rooms, so we felt as if we were receiving personalized service from a wonderful and attentive staff. This was a perfect oasis before and after some rigorous hiking at Machu Picchu. The...More

Thank Chuckday
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 18 March 2015

Dear Guest: Thank you so much for such a good comment, and actually our goal is to make you feel very speciall while you are staying with us. Each of us give our best to make you enjoy your stay with us Every comment you...More

Reviewed 7 March 2015

My husband and i stayed here for 4 nights in February. 2 nights before we went up to Macchu Picchu and 2 nights after. There are only 16 rooms and this intimate hotel reminded us of a Spanish hacienda. On our first stay we had...More

1  Thank Carolynt23
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 8 March 2015

Dear Guest: It is very encouraging your comment, we really feel very happy that we have covered your expectation. Everything single comment from you is highly valued for us. As a team we work for you to have the best experience, and thank you for...More

Reviewed 27 February 2015 via mobile

At Casa Cartagena everything: views, rooms, cousine, spa is 5star. This was the best stay of all. Staff is extremly friendly and polite, was no problem doing shopping for us or serving coca tea any time we wanted. Breakfast and restaurant is amazing because most...More

Thank Ou Z
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 5 March 2015

Dear Guest: Nice to hear from you, I take this opportunity to thank your excellent comments regarding your stay with us. We are very glad to hear that you really enjoyed our facilities and the way our staff performs their work. Its very important for...More

Reviewed 27 February 2015

Casa Cartagena Cusco was quite impressive both in terms of appearance and service. It was a very large family home in the beginning - now a boutique hotel with a beautiful courtyard, balconies on all sides, secluded and quiet with a wonderful history. Beautiful large...More

Thank weckenbrock1
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 5 March 2015

Dear Guest:. Its a pleasure to come to know about you stay in Casa Cartagena. Your comments regarding our hotel is really motivating, the reason to continue working in the best way and providing a quality service that you deserve . Pls let us know...More

Reviewed 25 February 2015

This was one of our Peruvian highlights. Great staff in a gorgeous setting. Talented SPA employees.....courteous, friendly and acomodating. A must when in Cusco. A. Delight for both eyes and body. Can't wait to returnMore

1  Thank rosespiegel
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 28 February 2015

Thank you very much for the comment, it’s really nice to come to know that your stay in Casa Cartagena was excellent, we all have the purpose to make your vacation the best one and unforgettable. Please whatever you need let us know. Regards, Juan...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 256 - USD 688 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cusco
#5 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 256 - USD 688 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cusco
#5 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (429)
Room & Suite (385)
Dining (96)
Pool & Beach (9)
Amenities (56)
Family and Play Areas (6)
Questions & Answers
Ask a question
Emma A
22 August 2016|
AnswerShow all 7 answers
Response from Stefano B | Property representative |
Good Morning Emma, thanks for writing us, of course we have adapters you can use here, we will provide you with one. thanks again and see you soon. Juan Carlos
2
Votes
Emma A
1 February 2016|
AnswerShow all 4 answers
Response from steven g | Reviewed this property |
Meant accommodating. Sorry.
0
Votes
Room Tips
"Get a room on the 2nd floor to have a nice balcony"
Read review
"Avoid rooms facing the street."
Read review
"all rooms thave a view to the hotel's courtyard which is very beautiful."
Read review
"all rooms face an interior courtyard, quiet, safe and just lovely !"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing