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- Great plus was the price (booked through Mr. Jet)
- Friendly and serviceminded staff. Gave a little bonus-discount
- Nice, clean and comfortable room
- Fitnessroom. Very, very basic, but it was there
- Lake and mountainview
- Great minus: No heating...More
Response from Maria A, Manager at El Lago Estelar HotelResponded 21 July 2015
I want to thank you for your candid feedback, sharing your experience during your recent visit and helping us to improve our services with your comments. We will continue working, since our biggest commitment is to provide our guests an exceptional service and...More
We stayed at this hotel purely for the price. Little did we know that it's so far out from the city. 10km one way. That means 40 soles to and from the hotel everyday. With that money you could just upgrade to a nicer place...More
My husband and I had two very comfy nights here. The hotel is out of central Arequipa so it was a quiet and relaxing place to be. The hotel offers a free shuttle into the centre in the morning so we didn't miss out on...More
Nice and relaxing place, little out of the way from the city. there is a shuttle that takes you to the city square twice in the morning and returns back at 5 pm.
Nice breakfast in the morning, but sometimes not ready when it opens...More
Map of location is off by 45 minutes drive, street repairs require exerting from service entrance, crossing a soccer field, to find that there is no heat or AC in the hotel. Restaurant and bar during evening hours are as cold as a walk-in cooler....More