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Tierra Viva Arequipa Plaza Hotel

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608 Reviews from our TripAdvisor Community

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There are newer reviews for Tierra Viva Arequipa Plaza Hotel
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Showing 265: English reviews
London, United Kingdom
Reviewed 5 October 2016

This was the first of five stays in Tierra Viva hotels and it was a great sign of things to come! There was a complimentary transfer from Arequipa airport to the hotel. There was coffee and coca tea in reception. The room had a king size bed, open wardrobe design, room safe and shower-only bathroom. Two bottles of mineral water...

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Helpful?
1Thank Roger T
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Roger T, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stays with us around Peru! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love...

San Juan, Puerto Rico
Reviewed 30 September 2016

From the moment we arrived, there were only smiles, help and fast reaction to our requests. We got an upgrade to the Suite : Awesome apartment! Jacuzzi in!! Great suggestions for places to eat and shop and tours to take. Very good breakfast.

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Helpful?
Thank Andalucia2011
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Andalucia2011, Thank you so much for your excellent comment about our Tierra Viva Arequipa Plaza! At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again with...

justjoshfunk1
Reviewed 21 September 2016

We really enjoyed our stay here. The hotel is in a good location, modern and clean. The beds are comfortable. The bathrooms are gorgeous. The showers fabulous. You'll get a decent breakfast in the morning that'll tide you over till lunch — eggs, meat options, pancakes and a variety of cereals, fruits and yogurts. The dining room is nice and...

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Helpful?
Thank justjoshfunk1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear justjoshfunk1, Thank you very much for sharing your experience at Tierra Viva Arequipa Plaza. What you have written should not have happened and I can assure you that is not our standard of service, yet and isolated mistake. I really appreciate that you have commented it, because we will take the corrective measures to assure you and our travelers,...

Boston
Reviewed 19 September 2016

Loved the hotel and the city. Rooftop was a fun place to relax and experience the remarkable blue sky. This was the second place in stayed in this hotel chain and really recommend them. Great location.

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Helpful?
Thank mrh16
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear mrh16, Thank you so much for your wonderful comment and for praising our chain of hotels Tierra Viva. We hope to welcome as our guest again soon in Lima, Cusco, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Los Altos, California
Reviewed 1 September 2016

We had previously stayed at this hotel and had a wonderful experience so we opted to spend a Friday night and the following Monday night again, bookending a trip to Colca Canyon. We again were very pleased. The staff was very informative and helpful. The location is ideal for wandering around downtown Arequipa. Also I hadn't felt like lugging my...

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Helpful?
Thank Jane D
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Jane D, We are very happy to know that you enjoyed your stay at Tierra Viva Arequipa Plaza and would like to thank you for taking the time to share your experience. It is great to know that you had enjoyed your first stay and then you choose us again! We hope to have you again at Tierra Viva...

Carlisle, United Kingdom
Reviewed 29 August 2016

The hotel is located in downtown, near to the most important places in Arequipa. Quiet, safe and really nice place where to stay for holidays or business. Staff 100% excellent, they know where to eat the most delicious food and where to go. If I need to return to Arequipa, I will come back once, twice and many more times...

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Helpful?
Thank Jenny S
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Jenny S, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Arequipa Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city...

Montreal, Canada
Reviewed 23 August 2016 via mobile

This hotel is well located. Rooms are big and clean. Bed is comfortable. A bit noisy. My children had room 312 which has no window, so very dark and it had a smell of humidity. Try to avoid. Breakfast was good, lots of fruits, pastry, eggs, ham and bacon. I recommend this hotel. We stayed in ither tierra viva hitels...

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Helpful?
Thank HURDAN17
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear HURDAN17, We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible. Hope to welcome...

Melbourne, Australia
Reviewed 21 August 2016 via mobile

Stayed here in a double room that while smallish had a great king bed and bathroom. Brekkie was good and staff very helpful. Location a short two block walk to the main plaza. Just ensure you have a non street facing room as they are very noisey!

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Helpful?
Thank Jarrod M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Jarrod M, Thank you for your comment and for considering Tierra Viva Arequipa Plaza as "Pretty good"! If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

West Midlands
Reviewed 13 August 2016

Lovely hotel in a great location, a block away from the main square, with everything you could need, lovely rooms, friendly, helpful staff, great service, excellent breakfast and an unusual and fabulous roof terrace with great mountain views. Narrowly escaped an excellent due to the traffic noise, our room was on the first floor at the front of the hotel...

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Helpful?
1Thank colliecrazy
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear colliecrazy, We would like to thank you for sharing your experience at Tierra Viva Arequipa Plaza. We are happy to know that you enjoyed your stay, specially our roof terrace, in spite of had experienced some noise issues. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva...

22182
Reviewed 8 August 2016

Location is great, our room was large, quiet and clean. As the room was facing courtyard, there was no need for air conditioning. Good breakfast buffet. The beds were comfortable. It would be a perfect stay, if the hot water in a shower come faster.

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Helpful?
Thank dl3033_8
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear dl3033_8, We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible. Hope to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Tierra Viva Arequipa Plaza Hotel

Address: C/ Jerusalen 202, Areq 01, Arequipa, Peru
Region: Peru > Arequipa Region > Arequipa
Price Range: $85 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Arequipa Plaza Hotel 3*
Number of rooms: 26
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Hotel Style:
#2 Romantic Hotel in Arequipa
#2 Business Hotel in Arequipa
#6 Family Hotel in Arequipa
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Arequipa Plaza Hotel staff and other travellers.
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Hampton, New Hampshire
6 months ago

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Questions? Get answers from Tierra Viva Arequipa Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not facing the main Street as it is too noisy.”
 of 5 bubbles Chestercha, 8 Dec 2016 | Read review
“The rooms facing the central courtyard are quiet.”
 of 5 bubbles Peter10662014, 25 Nov 2016 | Read review
“The hot water is not that hot”
 of 5 bubbles L8038OCbriant, 11 Oct 2016 | Read review
“Accessibility to rooms; all rooms are good ones, quiet and comfortable, 100% clean and ventilated. Best hotel in AREQUIPA !!!!”
 of 5 bubbles jennysS9906UU, 29 Aug 2016 | Read review
“try and get one at the back to minimize traffic noise !!”
 of 5 bubbles colliecrazy, 12 Aug 2016 | Read review
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