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Casa San Rafael

Traveller (171)
Room & Suite (23)
Dining (22)
Overview
Bolivar 5-05 y Mariano Cueva, Cuenca 593 Ecuador See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Concierge
Accessible rooms
Laundry Service
3.5 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (501)
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298 results
Traveller rating
223
53
17
4
1
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LanguageEnglish
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223
53
17
4
1
Show reviews that mention
All reviews eggs yogurt historic property old town three blocks hotel is located parque calderon the main square its charm would highly recommend this hotel walking distance limited spanish breakfast was delicious third floor no window wooden floors plenty of hot water
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21 - 25 of 298 reviews
Reviewed 15 January 2018

I stayed here December 29, 2017-January 1, 2018. It's the only place to stay in Cuenca. Valeria, Juan, and Lucia at the front desk were wonderful. And Celina in the kitchen was lovely. The building itself is gorgeous. My room was charming. It had a...More

Thank Road802753
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 25 January 2018

Thank you for your comment and for choosing our hotel. Remember that Hotel Casa San Rafael is your second home in Cuenca. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

Reviewed 11 January 2018

My wife and I stayed here for 4 nights over New Years and were happy with our experience! The staff were incredibly friendly, the rooms were clean, and the free breakfast and coffee in the morning were a plus, although were nothing special (eggs, bread,...More

Thank Ian P
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 25 January 2018

Thank you for taking the time to write a review of our Hotel. All your comments are essential to improving our service. We hope to have your presence on your next visit to Cuenca.

Reviewed 1 January 2018 via mobile

I can't say enough about this lovely boutique hotel. From the moment I arrived, the staff was courteous and helpful. The place was immaculate, snd breakfast was delicious. I loved the location in central historic Cuenca. I'm already considering a return visit before I go...More

Thank Cathy A
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 2 January 2018

Dear Traveler. Remember that Hotel is your second home in Cuenca. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

Reviewed 17 December 2017 via mobile

Nice, small and quiet. Rooms are big and spacious. Ours was a two but we had an extra bed. The lighting was rathe romantic in our room as the window was covered but nevertheless nice. Awesome value for money. So worth it as the hotel...More

Thank Alexasthefy
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 20 December 2017

Dear Traveler, Thank you for your comment, we are glad to know that your stay with us was good. We hope to have your presence on your next visit to Cuenca.

Reviewed 11 December 2017

My wife and I recently spent four nights at the Casa San Rafel in Cuenca. This establishment has old world charm, a very friendly and helpful staff and provides a good breakfast. Situated no more than a six or seven minute walk from Parque Calderon...More

Thank bryjak
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 16 December 2017

Dear Traveler. Remember that Hotel Casa San Rafael is your second home in Cuenca. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

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About
Description
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the More owners. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
14
Price range
USD 36 - USD 84 (Based on Average Rates for a Standard Room)
Location
Ecuador > Azuay Province > Cuenca
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
14
Price range
USD 36 - USD 84 (Based on Average Rates for a Standard Room)
Location
Ecuador > Azuay Province > Cuenca
Photos
Traveller (171)
Room & Suite (23)
Dining (22)
Family and Play Areas (2)
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Questions & Answers
Ask a question
celine a
17 September 2016|
AnswerShow all 4 answers
Response from Holly M | Reviewed this property |
We took a cab from the airport. It's the easiest way. Just show the driver the address, it works whether he speaks English or not.
0
Votes
Carmen Marta O
6 November 2015|
AnswerShow all 4 answers
Response from RogerFH | Reviewed this property |
No there is no elevator. Casa San Rafael is a restored mansion with easy stairs, and plenty of help for those who need help with baggage.
0
Votes
Kimba628
13 September 2015|
AnswerShow all 2 answers
Response from nataliad216 | Reviewed this property |
If they do not have one, I am sure they can refer you to a company that would take you to the port. They are very helpful.
0
Votes
Room Tips
"Balconies are available"
janisc180
3 weeks ago
Read review
"Hotel was quiet"
cjseward69
21 Apr. 2018
Read review
"Top floor seemed less noisy than first floor."
D8890KPkevinf
8 Feb. 2018
Read review
"Ask for a room with a window"
Road802753
14 Jan. 2018
Read review
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