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Casa San Rafael

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 54*
Great Deal
USD 55*
USD 55*
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Casa San Rafael
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430 Reviews from our TripAdvisor Community

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Showing 265: English reviews
West Chester, Pennsylvania
Reviewed 29 December 2016

I recommend the beautiful Casa San Rafael, their location, their staff and their breakfast without hesitation. Our family of six spend a few days there this week and as a special bonus were lucky enough to enjoy the Pase del Nino from our balcony.

Thank Lisa B
Reviewed 12 December 2016

Casa San Rafael is one of the best Hotel in Cuenca. We stayed in Cuenca for 2 nights to see all the area. The rooms was big enough with views of the city. The breakfast was really tasty prepared with local ingredients. People are friendly , a place to feel like home!

Thank Karen B
Lake Havasu City, Arizona
Reviewed 8 December 2016 via mobile

We stayed here 2 nights. It is more like a B & B than a hotel. We had a room with 2 double beds and 2 sets of balcony doors. It was very roomy and clean. We loved the bathroom- the shower had instant hot water and great water pressure. The staff was very pleasant. We especially liked the woman...

3Thank carej50
Reviewed 6 December 2016

Casa San Rafael is an amazing place to stay. The rooms are so well decorated, wide and spacious with perfect views out of the city. The breakfast is delicious with big portions. The staff is nice an friendly. In Casa Rafael you will feel like home !

Thank Johanna P
Vale Sofia C, Director de Recepción at Casa San Rafael, responded to this review

Dear Johanna, Regards from Hotel Casa San Rafael, We are really glad for the comment, we always will be here to serve you. Was a great pleasure that you stayed in our hotel, and help you with everything that you need. We will be waiting for a next time. Greetings

Reviewed 5 December 2016 via mobile

The hotel building is an old house with wooden floors and a beautiful courtyard. The rooms were clean but not very big, we first were in the top rooms without any windows but changed then to another one (I suggest you room 203). The girl from the reception was very kind and also helped us to make reservations for restaurants....

1Thank Gregor K
Austin, Texas, United States
Reviewed 25 November 2016

Beautiful boutique hotel in historic district Wonderful staff who bent over backwards to make our stay enjoyable! Comfortable room with a small balcony Great sitting area on the 2nd floor with a fireplace Healthy breakfast included in room price

1Thank Jill N
Reviewed 18 November 2016

Casa San Rafel is really a place to feel like home, the Hostel is centraly located with great views out the city. The rooms are spacious and clean. The breakfast is very tasty prepared with local ingredients. Perfect choice!

1Thank Alicia S
Reviewed 13 November 2016

We decided to visit Cuenca because everbody told us many things about . We booked a local flight and spent 3 days there. Casa San Rafael hosted us for 2 nights. The Hostel is centrally located, the rooms are very clean with nice views of the city. We had a great time at this Hostel!

Thank Charlote W
Surf City, North Carolina
Reviewed 29 October 2016

We stayed at Casa San Rafael for nearly one week during a recent exploration of Ecuador. Although our first night's room was just outside the lobby/breakfast area due to availability, the front desk attendant had told us upon check in that we would be able to move on our second day to a better room. The breakfast each morning was...

1Thank Julie C
Reviewed 17 October 2016

In our short visit to Ecuador, we decided at the end of our trip to go to see Cuenca in 2 days, so we decided to arrange a flight and a place to stay. We decided to stay in Casa San Rafael. The rooms are clean with great views of the city. The owner was so friedly that was the...

Thank Nicole M

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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $70 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Best Value Hotel in Cuenca
#3 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Casa San Rafael staff and other travellers.
5 questions
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Questions? Get answers from Casa San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all the rooms were good. Just be aware on the third level at least some of the rooms have no window, a sklylight yes.”
18Anita61, 4 Apr 2017 | Read review
“Inside rooms seem quieter”
WadayCopa, 27 Mar 2017 | Read review
“Some rooms have balcony. Get a room with a balcony.”
Alpanjay, 21 Jan 2017 | Read review
“We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in the morning!”
rosebud215, 3 Jan 2017 | Read review
“Great place to stay if you want to walk and take in the historic district!”
JillN194, 25 Nov 2016 | Read review
5 of 5
USD 54* /night
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TravelocityUSD 55
Orbitz.comUSD 55
Expedia.comUSD 55
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Prices are for 1 room, 2 adults
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