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Hotel Reina Isabel

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#13 of 114 Hotels in Quito
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Reina Isabel
Hotel Reina Isabel
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702 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Reviewed 1 week ago

Very nice hotel! Conveniently located by many restaurants and cafes. Amazing staff! Very helpful with anything we needed including special accommodations and helpful tips and information. Very spacious room.

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Helpful?
1Thank Milton A
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Dear Milton A, thank you for taking your time to leave us such an excellent comment on Tripadvisor. We are happy to hear that you enjoyed your stay with us and hopefully we will be again of your choice when visiting Quito. Kind regards, The Reina Isabel Team

Dayton, OH
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

17 friends of mine and I stayed at this hotel prior to and after a mountain climbing trip. It is a small boutique type hotel. The staff are highly professional in appearance and in their service. They really "hustle" to get things done. I had no problem using English. The rooms are clean and modern with an up to date...

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Helpful?
3Thank TravellingDuo53
About Hotel's Favourite Review
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear TravellingDuo53, thank you for taking your time to share your experience with other travellers on Tripadvisor and hopefully not only you but also your 17 friends enjoyed their time with us. ;-) We are very proud of our staff and are glad to inform your that every receptionist speaks a very good english. Also, we loved to hear that...

Reviewed 3 weeks ago

We arrived here with a good friend who visited the city, we were struck by the impressive mural at its entrance and the atmosphere that its space offers full of innovative designs next to the doors of several cinemas that screen social, cultural, Distant to the one of the rooms of the line "Hollywoodense" The conversation ended for a couple...

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Helpful?
1Thank Josue N
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Josue N, thank you for taking your time to leave us such an excellent comment on Tripadvisor. We are happy to hear that you enjoyed your stay with us and hopefully we will be again of your choice when visiting Quito. Kind regards, The Reina Isabel Team

Toronto, Canada
Reviewed 3 weeks ago

We were upgraded to a suite in what might be the newer part of the hotel. Jacuzzi, lots of channels, wifi no issues, largish safe. Bed was comfortable and spacious room. Breakfast was good, not 5 star but good with lots of fruits available. Street noise wasn't a problem but I sleep with plugs anyways. Gym was excellent with steam...

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Helpful?
2Thank shoguneye
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear shoguneye, thank you for taking your time to leave us such a great comment on Tripadvisor. We are glad that you could enjoy your stay in one of our free upgrade suites and that you relaxed in our Spa center. Hopefully, on your next visit to Quito we will be again of your choice.. Kind regards, The Reina Isabel...

Launceston, Australia
Reviewed 3 weeks ago

We were happy with our room, which was quite large with 2 double beds, Jacuzzi and a sitting area. We were originally in room 313, but the A/C wasn't working so we got moved to room 714, which was probably a better room being on a higher floor from the noise of the traffic (which wasn't really an issue anyway)....

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Helpful?
1Thank Warick464
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Warick464, thank you for your excellent comment and sharing your experience with other travellers on Tripadvisor. We are glad to hear that you enjoyed your stay with us and are sorry about the inconveniece you had with the room and the bar bill. Nevertheless, we are also happy that we could solve these problems to your expectations. Hopefully on...

Mill Valley, California
Reviewed 3 weeks ago via mobile

Spent two nights at the hotel reina Isabel. The staff was nice and welcoming. Good location. Very large quiet room. Very modern. Luxury bathroom. Breakfast was fine but not noteworthy. It seems if you know who to ask you can get items that aren't on the buffet table.

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Helpful?
1Thank Josh S
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Josh S, thank you for your excellent comment on Tripadvisor. We are pleased to hear that you enjoyed every minute of your stay and would love to welcome you back someday. Kind regards, The Reina Isabel Team

San Francisco, California
Reviewed 3 weeks ago

We were upgraded to a suite for no extra charge. The suite was wonderful including the very modern bathroom. Staff were friendly and gracious, especially Juan Chung at the front desk. Mr. Chung assisted us in several very important ways from a lot of misc. info in Quito, our cell phones, and helped us obtain airline reservations. Mr. Chung did...

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Helpful?
1Thank Marushkalee
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Marushkalee, thank you for your excellent comment on Tripadvisor and sharing your opinion with other travellers. We are glad that you enjoyed your stay with us and believe me especially Juan Chung apreciates you mentioning him so kind. Hopefully it has not been your last visit to Quito, we would love welcoming you back. Kind regards, The Reina Isabel...

Vilcabamba, Ecuador
Reviewed 3 weeks ago

We stayed here 3 times and each room was fantastic. I is all modern with great showers and even a bidet in one room, a suit. Internet access is fantastic with plenty of chairs and tables for your laptop and work ... or travel research. Rates are very fair on-line and they often let you have a late checkout for...

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Helpful?
1Thank slowtraveler2017
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear slowtraveler2017, thank you for your great comment on Tripadvisor. We are happy to hear that you had a great stay with us and that you found our rooms comfortable and modern. It is very important to us that we keep the Hotel under a constant remodelation that our guests feel most comfortable on their holiday. Also, we changed our...

Reviewed 21 February 2017

It's always a pleasure coming back to this hotel. The staff is friendly the location is conveient, the restaurant is pretty good and the gym is really well equipped. Every time I come here I'm feeling like I'm going home and it's the most important thing for a frequent traveller

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Helpful?
1Thank Lollo A
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Lollo A, it is always a pleasure welcoming you and that you found in our Hotel and staff memebers a second home. Thank you for this excellent comment! Kind regards, The Reina Isabel Team

Cookeville, Tennessee
Reviewed 19 February 2017

From very late arrival, to breakfast to happy hour and sleep, this hotel and staff is the Best for Price in in the New Quito. I was there an entire week while exploring the New and Old City, and also to visit the Equator site just out of town. It's very close to Fuch Square where there are plenty of...

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Helpful?
1Thank DaveMac_13
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear DaveMac_13, thank you for your great comment on Tripadvisor and sharing your opinion with other travellers. We are happy to hear that our staff made your stay most comfortable and we hope that we will be again of your choice when visiting Quito. Kind regards, The Reina Isabel Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $105 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#5 Spa Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Reina Isabel staff and other travellers.
15 questions
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Granbury, Texas
over a year ago

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Questions? Get answers from Hotel Reina Isabel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher in the hotel will get you better views.”
 of 5 bubbles slowtraveler2017, 2 Mar 2017 | Read review
“Corner in main bldg.”
 of 5 bubbles WANDERERflorida, 15 Feb 2017 | Read review
“Rooms ending x09 or x10 on floors 5 and up can get you a distant view of Cotopaxi.”
 of 5 bubbles RCMV, 4 Feb 2017 | Read review
“there are really very limited views as it's in the centre of built-up downtown, but you could ask for a quieter and more interesting room!”
 of 5 bubbles SueS967, 30 Jan 2017 | Read review
“my room was on the 2nd floor in the older wing of the hotel and it was really quiet”
 of 5 bubbles 170beverlyi, 18 Jan 2017 | Read review
5 of 5