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Hotel Sierra Madre

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152 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Lommel, Belgium
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Very friendly staff that answered all our questions. Going downtown needs a taxi but they're happy to call you one. Not a lot of good restaurants nearby, that's a couple of blocs away but well explained. But if you're into a beer, they have the excellent artisanal brewerey Abysmo nearby and there is some decent food too; their beers are... More 

Helpful?
Thank ginir0ver
Melbourne, Australia
Level Contributor
219 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
Reviewed 27 July 2016 via mobile

Service: really good. Staff were helpful. Daniella contacted beforehand to prearrange taxi for $35. It is cheaper to book taxi at airport for $25 though. Location: outskirts of new town mariscal area. This area is very quiet on weekends and night and i dont feel safe. It is close to a large supermarket about 5-7 minutes walk and to plaza... More 

Helpful?
2 Thank melbgirl123
Victoria, Australia
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 July 2016 via mobile

Stayed here on our last night in Quito, rooms are comfortable, basic and adequate, staff were helpful and pleasant, would come back again, located well in La Mariscal, though not close to the old town. Rooms have bathroom and TV, though not coffee making facilities.

Helpful?
Thank Richard S
Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2016

Comfortable room. Helpful, friendly staff. Pleasant breakfast. Two great eateries within 20 metres either side of the hotel. We had a good internet connection. Within walking distance of the old town.

Helpful?
Thank margbla
Broadbeach, Australia
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 May 2016 via mobile

Visited with my partner as part of a customized tour with Ecuatravelling Room: + Wi-Fi in room - Dusty surfaces + floor - Bathroom moldy - No heater - Safe lost power, needed to use backup key Service: + friendly, english-speaking staff - Housekeeping didn't change our towels Facilities: + computer in lobby + close to restaurants

Helpful?
Thank Rachelilse
Etten-Leur, The Netherlands
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 March 2016

Room with a terrace featuring a great view of Quito. One of the two beds was not clean with dead insects and some hair still between the sheets. The front desk operator was so kind to come and change the sheets. The bathroom and shower was less than basic. Opening and closing the door was a problem because of little... More 

Helpful?
1 Thank C J T
Lima, Peru
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2016 via mobile

Tiene todo lo necesario y a distancia caminable de la zona de restaurantes y discotecas. / the hotel has Everything needed and is very cozy, also is at walking distance from the restaurant and dance place áreas.

Helpful?
Thank Valeriaggc
Somers Point
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2016

We really enjoyed our stay at the Sierra Madre. Our room was wonderful with a great balcony and amazing view of the mountains. Every member of their staff was friendly and helpful but the standout was Daniella. She is so knowledgeable, conscientious, and pro-active. Daniella quickly answered my emails before we left for our trip - with all the answers... More 

Helpful?
1 Thank Cita55
Calgary, Canada
1 review
Reviewed 27 December 2015

Diego-The front desk operator was a friendly,well knowledgeable in restaurants, taxis, entertainment and site seeing areas to go. he is a very valuable person in the hotel. always wearing smile and greeter.

Helpful?
Thank LongLifeTurtles
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear guest, Thanks for posting your comments and for staying with us. We are glad you had a great time with us. Best regards Hotel Sierra Madre More 

Bournemouth, United Kingdom
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 December 2015

At first our room looked inviting with a terrace. The en-suite was so small it was difficult to maneuver in past the toilet to the shower and the sink had a large crack in it. In fairness they offered us another room but it was smaller and less natural light so we stayed put for 2 nights. The room was... More 

Helpful?
Thank Lesley C
lorenanaranjo123, Director de Relaciones Públicas at Hotel Sierra Madre, responded to this review

Dear Lesley, Thank you for your comments, we have taken care of them and we have changed the sink. We are sorry you did not have the best experience with us. Best regards, Hotel Sierra Madre More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Sierra Madre

Address: Veintimilla e9-33 y Luis Tamayo, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $82 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sierra Madre 3*
Number of rooms: 21
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Also Known As:
Sierra Madre Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sierra Madre staff and other travellers.
4 questions
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Chapel Hill, North Carolina
over a year ago
Chapel Hill, North Carolina

See all questions (4)

Questions? Get answers from Hotel Sierra Madre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the street are a bit noisy but at night it's still OK”
 of 5 bubbles ginir0ver, 7 Nov 2016 | Read review
“No comment”
 of 5 bubbles margbla, 2 Jun 2016 | Read review
“3rd floor rooms have balconies. Rooms have safety boxes. No elevators.”
 of 5 bubbles Darquise_et_Marcel, 12 Oct 2015 | Read review
“no elevator that i know of, so if limited mobility, ask for first floor room”
 of 5 bubbles Caecity, 17 Sep 2015 | Read review
“balcony on room 12 is nice”
  • balcony with french doors , a table and two chairs
 of 5 bubbles ramonwdc, 18 May 2015 | Read review
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