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Hotel Quito

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Hotel Quito
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690 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Aurora, Canada
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

Big open spaces and heated outdoor pool. Internet is not very strong. No concierge. Rooms are large bright and modern. Can walk to Zazo and Urko. Restaurant on 7th floor provides lovely views of Quito.

Helpful?
Thank Carolyn D
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear guest, Thank you very much for your kind review. We are glad that you enjoyed staying with us. Hope to have you back soon. Best regards, More 

Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We stayed here as part of a tour and it was a great place. The room was clean with a good balcony overlooking the city of Quito. All the amenities are there in the room and the WiFi is good. The staff were all very helpful and the grounds were fantastic for birds with Hummingbirds whizzing around the huge pool.... More 

Helpful?
Thank TrevorMP
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Lovely hotel with very polite and helpful staff. Room was good and lots of facilities but by far the best thing was the breakfast. Literally anything you could think of and it was all absolutely delicious!

Helpful?
Thank Tom C
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, We are very glad that you enjoyed staying with us. Thank you very much for your kind review, hope to have you back in the near future enjoying another great breakfast. Best regards, More 

1 review
Reviewed 23 October 2016 via mobile

The hotel has great views, and the rooms have a bit of old fashioned charm. But I really struggled with the noise during my stay for Habitat 3. In the street there is some kind of discotheque. It's really noisy around 3 and 4 am and woke me up every night. I asked the reception staff if there was anything... More 

Helpful?
Thank CharlieAndrews24
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. We have two room types business and executive, only executive rooms include breakfast and that is well stated... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

I stayed in the hotel for a conference. It's a fine hotel, except for the fact that it is across the street from a night club that opens from Wednesday and is closed each night at 3am with loud police sirens until everyone finally leaves the club and street. If you're looking for a good night sleep, you'd be better... More 

Helpful?
1 Thank hannahsc0tt
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. Due to the Habitat III conference in Quito the hotel was full, if you honor us with a... More 

London, United Kingdom
Level Contributor
290 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 20 October 2016 via mobile

Stayed here for Habitat3 for a week, so the place was packed with an international crowd. I have to say the staff were always friendly and efficient throughout my stay. Cleaning of rooms was always followed up by staff checking and the whole hotel was spotless. Good breakfasts and great views all around the hotel. Rooms are fine, but a... More 

Helpful?
Thank LoftusroadW12
Chicago, Illinois
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

Helpful and nice service staff. Good views (when clear skies). Rooms facing the street are horribly noisy as their is a bar across the street, not to mention the traffic, horns and car alarms. Didn't sleep a wink. For the price ... I expect to be able to sleep.

Helpful?
Thank Laura L
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are very sorry you did not get to rest properly. We are working with local authorities in reducing noise from the street and also improving soundproofing in rooms facing the street. Hope to have you back soon. Kind regards, More 

Otavalo, Ecuador
Level Contributor
131 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 27 September 2016

We just spent three days and three nights at the Hotel Quito, which is my go to place when I stay in Quito. I feel compelled to express our gratitude for the wonderful and caring service during our last stay. (See below.) That plus their spacious restaurant with almost 360 degrees of eye-popping city and mountain views, their outdoor heated... More 

Helpful?
Thank pachamamacita
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear guest, Thank you very much for your kind review, we are glad you enjoy staying with us, we are constantly working to give our guests the best experience. An we also love our classic hotel and its grounds. We hope your partner is doing great and we are pleased that we were of help. Hope to have you back... More 

Bogota, Colombia
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 September 2016

First up – the pro’s. This place has AMAZING views - from the moment you wake up in the morning and peak out the window to see a sun drenched valley up to dinner time when you see the flickering city lights from the restaurant. Wow. The cleaning staff were fantastic! My room was always quickly arranged, the complimentary chocolates... More 

Helpful?
1 Thank GrazSotta
Toronto, Canada
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2016 via mobile

We stayed here as part of our G Adventures trip. We started and ended our trip here. The hotel is appealing on the outside. All the public areas are well kept. The lobby is very modern, the swimming pool is well maintained and many lounge chairs available, the gym was well-equipped, and the restaurant served a very good buffet breakfast.... More 

Helpful?
1 Thank rey_reina
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are sorry that you did not fully enjoy your stay. As you may see in multiple reviews our guests mostly think that our rooms are very clean. We would investigate further to determine why you find your rooms dusty and correct this issue if needed. We hope to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 

Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $127 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#23 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Quito staff and other travellers.
8 questions
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See all questions (8)

Questions? Get answers from Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing front of hotel and street are VERY NOISY”
 of 5 bubbles O6071KClaural, 16 Oct 2016 | Read review
“Room facing the valley are pricier, but those on the western side have great city views. of the city. Higher floors are a bit warm.”
 of 5 bubbles pachamamacita, 26 Sep 2016 | Read review
“Ask for a second floor room, if you want a good wi-fi signal.”
 of 5 bubbles hrp_28, 3 Aug 2016 | Read review
“Ask for one facing the mountain pinchincha.”
 of 5 bubbles EmilyG280, 9 Jul 2016 | Read review
“Request a room with a view of the pool and mountains. At least the 3rd floor.”
 of 5 bubbles LynneP230, 27 Jun 2016 | Read review
5 of 5
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