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Sheraton Quito

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Traveller (228)
Room & Suite (71)
Dining (13)
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Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(20 reviews)
“four points”(9 reviews)
“soccer stadium”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)
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492 results
Traveller rating
321
136
22
8
5
Traveller type
Time of year
LanguageEnglish
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321
136
22
8
5
Show reviews that mention
All reviewsthe club loungefour pointssoccer stadiummajor shoppinglarge mallbusiness districtroom service isquicentro mallchoose this hotelexcellent hotelbreakfast buffetbusiness tripthe hotel is cleanexcellent stayrooms are comfortableupgraded to a suitefitness center
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1 - 5 of 492 reviews
Reviewed 5 days ago

This hotel was selected by our tour. The location is OK with a mall across the street. But our room was not designed well for function. The furniture was all black making the room dark and gloomy. However, the breakfast buffet was very good. The...More

Thank Michelle2012
Response from sheUIO, Manager at Sheraton QuitoResponded 4 days ago

Dear Michelle2012, Thank you for choosing us for your recent stay, and for your feedback regarding the layout of our room. We are glad that you enjoyed the breakfast and lobby station. We will be sure to take your feeback into consideration for future improvements....More

Reviewed 6 days ago

This hotel stands out for its customer service. Everyone is genuinely nice and caring. I had an early morning check-out (3:00 am), definitely too early for breakfast. The attentive bell man offered me a cup of tea; a nice touch!

Review collected in partnership with this hotel
Thank CaribbeanGuys
Reviewed 1 week ago

This hotel provided full services as all SPG hotel. We spent 2 nights here at room 304. We loved the stream room even the Jacuzzi was a bit small and it's not seperate men and women.The house keeping was very nice.Good breakfast and good location.More

Thank Patchareepichai
Response from sheUIO, Manager at Sheraton QuitoResponded 1 week ago

Dear Patchareepichai, Thank you for your review and for letting us know that you had a good stay and that you enjoyed the SPG benefits and everything Sheraton Quito has to offer. For our team is very important to know that we met your expectations...More

Reviewed 1 week ago

It was,a pleasant stay in a hotel with a great location in the city of Quito. Beginning with the taxi service with airport pick up very convenient and great service overall helpful with bags and always on time with all trips taken. The hotel reception...More

Review collected in partnership with this hotel
Thank imhernandoarbelaez
Reviewed 1 week ago

I registered to the hotel at 2:30 AM. All employees greet me as if it was at noon, all employees were very courteous. I used the SPA Gym facility during my stay and the personnel that is responsible for that area was very thoughtful and...More

Review collected in partnership with this hotel
Thank omartinez362
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 157 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#4 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 157 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Quito
#4 Luxury Hotel in Quito
#10 Family Hotel in Quito
#12 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (228)
Room & Suite (71)
Dining (13)
Questions & Answers
Ask a question
PickyAboutHotels
10 February 2018|
Answer
Response from mariaeL3157AL | Reviewed this property |
Shuttle to/from airport are available
0
Votes
connie j
20 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear connie j, Quality Assurance Manager We have transportation to the airport with a fee. If you wish to coordinate it you can contact us anytime o request it at your arrival. Best regards, Carolina Vera B.
0
Votes
mkeklund12
7 April 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear mkeklund12, The main stop is about one block away from the hotel. Have a nice day! Carolina Vera Quality Assurance Manager
0
Votes
Room Tips
"Views weren't on the top of our list. Not having one was no problem"
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"Blackout blinds in the rooms"
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"Not really a family type hotel. Ideal for business travellers"
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"On the 10th floor there is breakfast and then food, beer and wine available just about all day, plus a living..."
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