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We stayed one night last week at the beginning of our tour and also one night at the end. The rooms are clean, the beds are very comfortable, and the sheets are top quality. The bathroom has a tub, the amenities are excellent, and the...More
Great Hilton, positioned in the newer section of town. Very early morning arrival (1 AM), was checked in right away, night clerk very friendly. I had access to concierge lounge next morning for breakfast, and it was very good with a great coffee machine, eggs,...More
2 Thank Dana S
Response from HiltonColonQuito, Front Office Manager at Hilton Colon QuitoResponded 1 February 2018
Thank you for the time taken to write your review. We are happy to know that both service and rooms have been to your liking, and thanks to our staff efforts you have enjoyed a pleasant stay during your visit to our city,...More
I stayed here for 2 nights as part of our Gate 1 tour of Ecuador. We arrived in after midnight and we were greeted by a friendly staff. The rooms were very nice and comfortable. Both the breakfast and dinner buffets were delicious with a...More
We spent 2 nights at this hotel as part of our Gate 1 tour of Ecuador. The hotel was close to a park and artisan market. It was clean and up to date. We ate at the breakfast buffet and also had dinner. Both were...More
The rooms are run down. Quito can be cold yet you cant adjust the temperature of the room- there is no heat. Staff are unfriendly. Breakfast selection is big, but quality is mediocre. Location is central I guessMore
Thank Roaming R
Response from HiltonColonQuito, Front Office Manager at Hilton Colon QuitoResponded 4 days ago
Greetings from Hilton Quito
Thank you for the time taken to write your review. We are very sorry to read we were not able to meet your expectations; At Hilton we care about our guest experiences and your suggestion will help us to keep improving...More
Response from HiltonColonQuito | Property representative |
Hello matthewsf, At 10pm there is no traffic. You may take from the airport to Hilton around 30- 35 minutes, it usually takes 45 - 60 minutes. Bags and customs are usually fast, it is a small airport. The highways are very... More
Hello matthewsf, At 10pm there is no traffic. You may take from the airport to Hilton around 30- 35 minutes, it usually takes 45 - 60 minutes. Bags and customs are usually fast, it is a small airport. The highways are very good and the access to Hilton is easy. If you come to the city to the next day, you may find traffic. I recommend you to come up to the city the same arrival day in order to start a good journey to the next day with no hurry.
I hope it can help.