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Hilton Colon Quito

Hilton.comUSD 148*
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#21 of 115 Hotels in Quito
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 163*
USD 148*
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USD 150*
USD 151*
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Hilton Colon Quito
Hilton Colon Quito
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1,317 Reviews from our TripAdvisor Community

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Showing 924: English reviews
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Little Rock, Arkansas, United States
Reviewed 5 days ago NEW

Great customer service but no comparison in the executive areas to our Marriott stay down the street. Certainly not a bad place. Wouldn't hang there for their restaurants, either. Average, def not one of the nicest in town.

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Helpful?
Thank JJC99999
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest Thank you for taking the time to write a review about your recent stay at our hotel. We are very sorry that our efforts felt short of your expectations in some areas. The information that you have graciously provided will be considered in order to improve our performance in the future. Best Regards Bernardo De La Calle Front...

Madison, Alabama
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed a number of nights in the Hilton Colon Quito in route to various parts of Ecuador (all of the smaller flights to smaller cities fly through Quito, with only one flight a day to each destination. So we used Quito in a few over night stays to get to other places) We had the same room twice, on...

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Helpful?
Thank abneyt
About Hotel's Favourite Review
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest On behalf of Hilton Colon Quito we want to thank you for your kind review, we are glad to read you have enjoyed a wonderful experience at our hotel during your visit to Quito; it makes us very happy to know you could enjoy all the benefits from our club floor with complimentary breakfast and refreshment. Thank you...

Madison, Wisconsin
Reviewed 1 week ago

We had been traveling for almost a day and arrived at the Hilton at 2AM with a group. The staff was well prepared to have our check in go lightning fast. The sheets were so soft and we fell asleep instantly. Breakfast was excellent. Made to order omelette and a large selection of fruits, juices, breads, and rolls. Wish we...

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Helpful?
Thank JamesR_8
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest We appreciate your review about your recent stay at our hotel. We are glad to know that our rooms and staff´s service have been to your liking, is also a huge pleasure to know you have enjoyed the variety of Ecuadorian specialties of our breakfast buffet. Thank you for choosing to stay with us, hope to welcome you...

South Florida, Florida
Reviewed 1 week ago

Stayed at Hilton Colon for 2 nights after return from Galapagos expedition. I felt valued as. client when I was given a free upgrade to a bigger room on a higher floor and Hilton Honors perks e.g. Breakfast, afternoon snacks and bar privileges and free wifi. The hotel is well located in a safe area centrally located to restaurants and...

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Helpful?
1Thank jamusaba
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest We would like to thank you for your nice review, we are pleased to read you have enjoyed your stay with us during your last visit to Quito; we are delighted to know that you have enjoyed a nice experience at Hilton Colon Quito, where our staff are always willing to meet your expectations. Once again we appreciate...

Reviewed 1 week ago

The staff during the booking were extremely efficient. I screw up my check in date and they fix it for me they make sure I had my room ready. Even when I arrived earlier. During my event the staff were attentive and make sure I had everything I needed. The concierge were always courteous and make sure I was look...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 159anacecilial
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest Thank you for the time taken to write your review. We are glad you have enjoyed a pleasant stay at our hotel during your last visit to Quito; is also a huge pleasure to know that thanks to our staff efforts, you felt cared and appreciated, this really motivate us to keep working every day in order to...

Reviewed 1 week ago via mobile

We spent two nights there. Good location, the stop for the Hop On Hop Off tour bus is directly accross the street. Marketplace for souvenirs only a 2 block walk. Wonderful staff, comfortable room with a view of the Virgin of Quito statue lit up at night. Concierge Desk extremely helpful.

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Helpful?
1Thank MrsAstor
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest We would like to thank you for your review, is a huge pleasure to know you have enjoyed a fantastic stay at our hotel during your visit to Quito. We are glad our rooms and service as well as our location have been to your liking. Also it makes us very happy to read that thanks to our...

Washington DC, District of Columbia
Reviewed 1 week ago

Stayed here for only one night, en route between Galapagos and Yasuni National Park. The hotel is fine, clean, central (but difficult to get to from the hotel in the incredible Quito traffic congestion). It does the job, in a relatively secure part of Quito, across the street from a very nice park.

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Helpful?
Thank damax55
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Guest We appreciate your review of your recent stay at our hotel. We are happy to read you have enjoyed a nice experience during your stay at Hilton Colon Quito, where our staff is always willing to meet your expectations. Do let us know if you have any suggestions or additional comments as we love to be your preferred...

São José dos Campos, Brazil
Reviewed 2 weeks ago

It was indeed a pleasant stay at Hilton Colon. Excellent services and infrastructure, good location and support. Most of all, I enjoyed the ceviche and the typical meals. For sure I will be back in the next trips. Also, I enjoyed the city, Quito.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6372NKmarciam
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest On behalf of Hilton Colon Quito we want to thank you for your nice review. We are delighted to know you have enjoyed a nice experience during your stay with us. It also makes us very happy to read you could taste the variety of Ecuadorian specialties made with the warranty of Hilton. Once again we appreciate...

Shrewsbury, United Kingdom
Reviewed 2 weeks ago

lovely hotel, excellent food. Whole visit ruined by rude and inefficient supervisor at reception. Avoid Fernando Romero. My laundry went missing, and his attitude was so don't care less, even suggesting I was lying about problems with my room number. Such a poor example of customer care from a hotel where all other staff were delightful.

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Helpful?
Thank Sheriwarren
HiltonColonQuito, Front Office Manager at Hilton Colon Quito, responded to this review

Dear Valued Guest Thank you for taking the time to write a review about your recent stay at our hotel. We are very sorry to read we could not met your expectations due to the laundry inconvenience you have faced, besides we truly apologize for the uncomfortable situation you have experienced with one of our front desk supervisor. We want...

Ciudad de Guatemala, Guatemala
Reviewed 3 weeks ago

A pleasant stay in Quito for the annual Pan American Surety Association's (PASA) General Assembly as its base hotel. Front desk and concierge are efficient and helpful. Rooms are clean, comfortable and well equipped. Complimentary internet is well appreciated and of very good capacity. Food quality is very good all around, although service can be slow at times in the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JLuengo

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe Colon
Cafe Colon
Cuisines: International, South American, Ecuadorean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located in Quito, the capital of Ecuador, the Hilton Colon is only 15 minutes away from Mariscal Sucre International Airport, and is surrounded by cultural, tourist, commercial and financial centers. Our excellent location is only minutes away from the old Colonial ... more   less 

Additional Information about Hilton Colon Quito

Address: Avenida Amazonas N19-14 y Patria | Amazonas Av. N19-14 and Patria street, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $180 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Quito 4.5*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Travelocity, Hotwire, Expedia, Orbitz, Booking.com, Priceline, getaroom.com, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Colon Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colon Quito Hotel Quito
Hilton Hotel Quito
Hilton Quito
Hotel Style:
#8 Spa Hotel in Quito
#9 Family Hotel in Quito
#10 Business Hotel in Quito
#10 Luxury Hotel in Quito
#16 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colon Quito staff and other travellers.
14 questions
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Questions? Get answers from Hilton Colon Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always a good idea to get a high floor in Quito”
jamusaba, 19 May 2017 | Read review
“Go high for best views of city”
Sheriwarren, 13 May 2017 | Read review
“Ask for a space heater! No heat in the rooms!”
  • Our HUGE room during the aftermath of unpacking before we repacked for the next destination
  • view from hall
  • view from room
  • view from room
abneyt, 9 May 2017 | Read review
“Get a room facing the park.”
tenow, 1 May 2017 | Read review
“Ask for a room with a City view...beautiful with a Mountain Backdrop”
markmT9579YA, 8 Apr 2017 | Read review
5 of 5
Hilton.com
USD 148* /night
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Expedia.comUSD 150
Orbitz.comUSD 151
ElvolineUSD 163
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*Disclaimer
Prices are for 1 room, 2 adults
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