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Swissotel Quito

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Traveller (258)
Room & Suite (315)
Dining (81)
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Overview
  • Excellent60%
  • Very good29%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,071)
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All reviewsthe indoor outdoor poolremote controlbreakfast buffetturn down servicebusiness hotelexecutive floorstar hotelexcellent hotelthe hotel staffguest roomsbusiness tripbusiness districtcomfortable hotelold towngalapagos islandsrooms are largeeggs
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21 - 25 of 609 reviews
Reviewed 2 January 2018 via mobile

We were having dinner near the hotel and suddenly notified by our airline cancellation. The hotel staff was most helpful with this issue. They even had their driver get us to another hotel next to the airport so we could make our altered schedule (of...More

1  Thank SAW1961
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel QuitoResponded 23 January 2018

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 11 December 2017

A great hotel, especially for such a large one. Service was very good, room was huge and well appointed. Located in the new part of town. wif worked very well. A nice restaurant and separate bar. Tennis court and pool.

Thank Drew M
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel QuitoResponded 26 December 2017

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 3 December 2017

From the time we arrived to the time we left all the staff were excellent and friendly. For a hotel in a group it was one of the best we have stayed at. The breakfast buffet was out of this world and everything you could...More

1  Thank aek8491
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel QuitoResponded 26 December 2017

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 2 December 2017 via mobile

Booked this hotel through Hotwire for $89/night plus tax. Beautiful room. During the day the room was noisy from the busy street. Found the restaurant over priced so ate at one of the many fine dining establishments in Quito.

Thank gaylene1
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel QuitoResponded 26 December 2017

Thank you very much for your comment, your opinion is important for us. We apologize for any inconvenience; we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 28 November 2017

Stayed previously and was welcomed back with open arms. The hotel is in a great location and the staff were all very friendly. The food was good in the hotel and the prices were reasonable. Only problem I had was the shoe cleaning service which...More

Review collected in partnership with swissotel.com
Thank David S
Response from Supervisor M, Director de Relaciones con Clientes at Swissotel QuitoResponded 1 December 2017

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 118 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Quito
#8 Spa Hotel in Quito
#15 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Quito
#8 Spa Hotel in Quito
#15 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (258)
Room & Suite (315)
Dining (81)
Pool & Beach (16)
Amenities (16)
Business Centre & Event Rooms (10)
Family and Play Areas (5)
Questions & Answers
Ask a question
out2havefun
16 July 2016|
AnswerShow all 5 answers
Response from Woodlands21 | Reviewed this property |
Sorry, I cannot. I have a company driver pick me up. Taxis generally around Quito are plentiful, safe and cheap. But, always go with reputable ones.
1
Vote
dreambig77
3 October 2014|
Answer
Response from Supervisor M | Property representative |
Dear Guest We do have shuttle service from the airport to the hotel, please you may contact the Swissôtel Quito web page so you can know the options and rates or our reservation email. Kind Regards
1
Vote
Room Tips
"Room with view on upper floor."
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"621 was quite and comfortable"
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"Ask for non-street side room. Sometimes, traffic noise from the street is noticeable."
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"I loved the view of El Cayambe - ask for that."
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