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JW Marriott Hotel Quito

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Traveller (700)
Room & Suite (156)
Pool & Beach (49)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from JW Marriott Hotel Quito
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,774)
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381 - 385 of 1,370 reviews
Reviewed 22 June 2016

The hotel is comfortable, the furniture is not new but is classic and cozy. The rooms are big, but need new features. The personnel in the reception is polite but not 100% customer oriented.In contrast with the personnel in the executive floor who are kind...More

Thank Liss700
Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 27 June 2016

Dear Liss700, We appreciate your comments about your stay with us, we are glad to let you know we inaugurated our renovated rooms this month of June. We are sure you will enjoy its new design and comfort. We thank you for your remarks about...More

Reviewed 21 June 2016

Stayed in the JW Marriott in June 2016 for business and my sister in laws wedding. Here are some of the pros and cons of this hotel. Pro 1. Location - Beautiful 5 star hotel located in city center Quito close to many restaurants, bars...More

Thank Todd J
Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 27 June 2016

Dear Todd J, Thank you so much for your positive comments, we are so happy yhat your stay with us was so wonderful. Just as you mention, our hotel has a convenient location, next to various of the must-see tourist places in the city, and...More

Reviewed 11 June 2016

We stayed at this hotel as a part of our Celebrity Cruise before going to the Galapagos Islands. The hotel was way beyond what we expected! Our room was beautiful and spacious. The lobby is huge and has many very nice seating areas. There is...More

Thank Carol J
Response from Belen U, Social Media Exdcutive at JW Marriott Hotel QuitoResponded 15 June 2016

Dear Carol J, We are so excited to read your comments and know that we have succeeded your expectations! As we have renovated our rooms, we have created comfortable and sutile ambulances for our guests to feel welcome and at ease. This comes along with...More

Reviewed 9 June 2016

The Marriott hotel Quito is located in an excellent area. From here you can go anywhere in the city. The old city of Quito is a few miles away, and Quito’s pink zone Plaza Foch is very near. The hotel’s security is excellent. Hotel security...More

1  Thank Fredito67
Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 15 June 2016

Dear Fredito67, Thank you! We loved reading all of your comments about your stay and we are so happy to know you found our location to be convenient, felt safe with our security team, experienced true customer service, and had a delicious breakfast at Bistro...More

Reviewed 7 June 2016

Arrival at the Marriott after a long flight from the UK, we were greeted in a very efficient, friendly and helpful way and check in was simple and quick. The hotel was immaculately clean, well laid out and the rooms superb. One minor hiccup was...More

9  Thank Geoff D
Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 14 June 2016

Dear Geoff D, We sincerely thank you for your kind comments about your stay at JW Marriott Quito and we are so glad to know your experience was wonderful from the moment you walked in to our property. Thank you for mentioning our staff, we...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 169 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Spa Hotel in Quito
#9 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 169 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Spa Hotel in Quito
#9 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (700)
Room & Suite (156)
Pool & Beach (49)
Dining (38)
Business Centre & Event Rooms (27)
Family and Play Areas (4)
Questions & Answers
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Carmen R
14 April 2018|
Answer
Response from traveller1959 | Reviewed this property |
First, as most flights arrive in the night, many guests show up well after midnight. The reception is used to this and well-staffed during the night. Second, how did you make your reservation? Usually, the reservation... More
0
Votes
jowheeler1
3 April 2018|
AnswerShow all 3 answers
Response from roadieplanner | Reviewed this property |
Leave the Marriott! Stay at Hotel Boutique Portal de Catuna and have a much more local experience. Senhora will help you out. Seriously just contact the hotel. Give them a call.
1
Vote
Room Tips
"Executive Lounge level with mountain view. Cotopaxi Volcano is amazing (when the clouds lift!)."
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"Get a room on the executive level. The slight cost increase is well worth it given the access to the..."
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"Request a room overlooking the military academy"
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"If you encounter Gabrielle at the front desk, ask for help from someone else!"
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