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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,500 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Quito
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Showing 1,152: English reviews
Santo Domingo, Dominican Republic
Reviewed 30 August 2015

This hotel have all you need on vacarion or business in quito. Its very well located in two of the most important avenues in quito. Have a very good ambiance and the personal its very competent, Specially Andrea in front desk and Fernando in the restaurant.

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Helpful?
1Thank José Odalis O
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear José Odalis O, We appreciate your sincere remarks about your stay and we thank you for your kind recommendation. Our location is perfect for tourism. As you mention, we are located in between two of the most important avenues in Quito and we are near various tourist attractions. Thank you for mentioning our outstanding customer service, we will let...

Holladay, Utah
Reviewed 28 August 2015

I have Platinum Premiere status with Marriott so we were upgraded to a Jr. Suite which was great especially because we were staying for 5 nights. The room and hotel is nice but it's getting a little outdated with the decor and fixtures. I think they have just started to renovate the property.The concierge lounge staff was outstanding, they were...

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Helpful?
Thank jacksonpcannon
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear jacksonpcannon, Thank you for being a Marriott Rewards Platinum Premiere member. We are happy to know you enjoyed your upgrade to one of our Junior Suites. We understand your comments about our rooms, but as you mention, we are delighted to let you know we are under a room renovation process, which we assure will give our hotel a...

Reviewed 27 August 2015

The J.W. Marriott was AMAZING! After having been on an extremely like and connection-filled flight, it was nice to stay at a nice, relaxing place like this. The pool was also quite beautiful and the food was better than I expected. It is definitely one of the nicest hotels in Ecuador. The room service was also quick and great. Really,...

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Helpful?
1Thank Claudia L
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Claudia L, We are so happy to read your wonderful review, thank you! We are glad to know you had a splendid stay with us and that you got to swim in our pool and try our various restaurants. Were you able to try our Health Club? Both out indoors and outdoors Jacuzzis are great for a day of...

Barcelona, Spain
Reviewed 26 August 2015 via mobile

The fact that Marriott is a known brand could go against them and yet they somehow manage to deliver flawlessly. This hotel does not disappoint. Major rooms with everything designed to make you stay confortable, including a fantastic king size bed. The bathroom is also king size and perfectly distributed but perhaps needs a renovation: it somehow looks oldish. As...

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Helpful?
1Thank TrueInspectors
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear TrueInspectors, We are happy to know you have experienced the Marriott service and quality distinctive in JW Quito. Thank you for your great remarks about our rooms, they are spacious for our guests to be comfortable and so that you can relax after a long day of tourism. Furthermore, we are glad to let you know that we are...

Houston, Texas
Reviewed 23 August 2015

The JW Marriott was such a nice treat after some of the hotels we experienced in the Galapagos! The hotel has a grand lobby that is very comfortable to have a drink in. The majority of the staff spoke English and made great recommendations for us regarding restaurants and tours. The room was extremely comfortable- the bed was comfortable, AC...

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Helpful?
Thank alfer05
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear alfer05, Thank you so much for recommending JW Marriott Quito. It is so great to know you enjoyed our spacious lobby and enjoyed a drink at our Atrium Bar. Also, you are right, our staff is qualified to give excellent guests’ service and speak English as a second language. We are happy to know you found our bedrooms to...

Sydney, Australia
Reviewed 22 August 2015

Look - it does what is says on the wrapper and it does it well. It is a very good and delightful BIG hotel. I am just over such properties. It is completely unfair to criticise as the staff were all terrific and the rooms very comfortable, as usual. That's just the problem - there is nothing there to really...

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Helpful?
Thank DPL-OZ
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear DPL-OZ, Thank you for your positive review and for your thoughtful comments. We are glad to know you found everything exactly as you expected it. Moreover, we are very thankful for your profound opinion and we would like to let you know that we differentiate ourselves from other major hotels by the intangible. We are different because of the...

Bussigny-pres-Lausanne, Switzerland
Reviewed 19 August 2015 via mobile

We used JW Marriott as a hub between different locations we were traveling to in Ecuador. Rooms are basic and clean. The restaurant La Hacienda is a good restaurant if you're too tired to go out for lunch/dinner. The quality of the meat is fantastic - especially the baby beef and the lamb. The breakfast in the cafe is decent,...

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Helpful?
Thank Armadillito
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Guest: Thank you very much for Your comments regarding your stay. we are glad to know you have enjoyed the Health club facilities as well as your room. We must reinforce the processes in the restaurant. Receive our apologize regarding the delay at your check out time. We hope you can give us a new opportunity to fulfill your...

Nyack, New York
Reviewed 17 August 2015

We stayed here before and after our Galapagos cruise and were very happy with the choice. Well maintained, modern facility, and very nice staff. We were a group of six and 2 of our three rooms weren't ready for 15 minutes so they sent up a fruit platter to make up for the "inconvenience". We said "what inconvenience?" The only...

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Helpful?
Thank Absame
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Absame, Thank you for your sincere review; we are happy to read you found our hotel to be well maintained and modern, but most of all that our staff is very nice. Our guests are always our priority and we go above and beyond to make your stay wonderful. We apologize for the inconveniences in our restaurants; your comments...

Winston Salem, North Carolina
Reviewed 17 August 2015

We stayed here before and after our trip to the Galapagos with Celebrity Cruise lines. The rooms were well appointed and very comfortable. The hotel also has a few good restaurants and shops on property. The courtyard and pool are among the nicest I've seen. It's not really in the very best part of town or in proximity to old...

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Helpful?
1Thank a1963corvette
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear a1963corvette, We sincerely appreciate your nice comments and we are happy to know your stay with us was great. We are glad you had the time to wonder around our hotel and find the gallery/small shopping stores near our Gourmet Café. These stores have wonderful souvenirs to take back home. Also, what restaurant did you try? Personally, I love...

Prescott, Arizona
Reviewed 15 August 2015

Having the JW moniker means you really have to be above the others and this hotel really is... We stayed here 3 nights also prior to a Celebrity Galapagos cruise and really enjoyed this property. Make sure you join the Marriott Rewards club for free, speedy WiFi. Also enjoy roses galore as it is one of Ecuador's largest exports.

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Helpful?
1Thank Russ J
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear RustyPines, Thank you for your positive review; you are right, as a JW we are a luxury brand and therefore, we offer the highest quality service and facilities. That is such a great tip, when you join Marriott Rewards, you get free Wi-fi plus you accumulate points for future bookings at Marriott Hotels. Thank you for choosing JW Marriott...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $224 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Despegar.com, Agoda, Travelocity and Jetsetter so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
44 questions
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Downingtown, Pennsylvania
Hilton Head Island, SC, USA
Orlando, Florida
over a year ago
Taichung, Taiwan

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room, anywhere at this hotel will be exceptional!!”
 of 5 bubbles AMLL, 20 Mar 2017 | Read review
“we had two rooms on 4th floor and neither had interesting view -- not convinced higher floors do, either. Room was sure nice, though.”
 of 5 bubbles BrentT679, 19 Mar 2017 | Read review
“Request mountain view on high floor.”
  • Outside our window.
 of 5 bubbles DrJeffNY, 22 Feb 2017 | Read review
“Mid-range to luxury type rooms in this exquisite hotel.”
 of 5 bubbles sheilazanis, 21 Feb 2017 | Read review
“dont get view overlooking car park”
 of 5 bubbles davidlurg, 20 Feb 2017 | Read review
5 of 5