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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,501 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
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AMLL
Reviewed 1 week ago

Outstanding rooms, views, service, food, architecture - absolutely incredible! The rooms are very well appointed with extremely comfortable beds. The day and nigh views are beautiful. The staff and service in absolutely every single capacity was exceptional. Everything absolutely spotless... We cannot recommend this hotel enough!

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Helpful?
Thank A L
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear A L, Thank you for choosing us to be a part of your wonderful getaway to the Galapagos Islands! It is so great that you visited the Islands, aren't they just stunning? It is one of the most valuable treasure that Ecuador has. We are glad that you made the most out of your visit in the hotel, our...

United States
Reviewed 1 week ago

We have been very fortunate to stay at some great properties over the years - some of the best in the world. So when we run into a hotel that we might not have selected for ourselves (it was the pre-Galapagos choice by Silversea Cruises), I know to be open-minded. The J.W. Marriott is very nice. The lobby is massive...

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Helpful?
Thank Greg B
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Greg B, Thank you! We are honored to know you enjoyed your stay as part of your trip with Silverseas and that you fetl at ease and taken care of. JW Marriott is a brand next to Ritz Carlton in the Marriott International portfolio of brands, in the same Luxury category. Our hotel focus is to maintain the highest...

San Jose, California
Reviewed 1 week ago

Beautiful lobby, spacious very nicely appointed rooms, fast elevators, excellent service from friendly helpful staff, good supply and placement of electrical outlets, bathrobe in room, safe in room, comfortable bed, etc. etc. -- a very pleasant place. We very much enjoyed our stays at this JW Marriott. And lot's of restaurants are within easy short walking distance; we ate at...

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Helpful?
Thank Brent T
hkmny
Reviewed 1 week ago

The service at this hotel was perfect during my stay. Every employee-front desk staff, room service, concierge, housekeeping was extremely friendly and good at their jobs. The hotel lobby is very nicely designed. The room was modern and had all of the amenities one can expect at a JW. The executive lounge was nice and had a good selection of...

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Helpful?
Thank Ben W
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Ben W, Thank you! We pride ourselves in giving the highest quality service in the industry. Our associates are always willing to go above and beyond to make every guest's stay, unique and memorable. We are happy to know you really felt the JW treatment that characterizes us. Furthermore, we appreciate all of your kind remarks. Our lobby is...

Reviewed 1 week ago via mobile

Great hotel! Good location. Nice breakfast and good dinner restaurant on site. Beautiful room with comfortable beds and nice views of the city! Flowers in the lobby were beautiful. The bar is nice and on site shopping was a plus. Friendly and helpful staff. There is a travel person with an office in the hotel. Pool area looked a bit...

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Helpful?
Thank Kim B
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Kim B, Thank you!! We appreciate all your comments and we are grateful that we had the opportunity to be part of your vacation. We hope Galapagos was amazing, it is such a magical and unique place! We are sure you enjoyed your time in the Islands. Thank you for choosing JW Marriott Quito for your travels, we are...

Reno
Reviewed 2 weeks ago

We just returned from a short stay in Quito. The hotel is quite nice with beautiful flowers in the lobby, big gorgeous pool, very nice rooms with good views and a very nice club lounge. Claudia in the lounge is extremely helpful, explaining what some of the delicious fruits and sweets were and bringing me honey for my cough every...

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Helpful?
Thank Rno89519
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Rno89519, Thank you for making us part of your vacation in Quito! We are happy that you enjoyed our city and your stay. Our hotel has everything you need to make the most out of your trip and we are glad that you did! Did you know our beautiful roses are all Ecuadorean? roses are one of Ecuador's main...

East Lansing, Michigan
Reviewed 2 weeks ago

This is a Marriott, you know the expectations. The facilities are well kept and the people is extremely friendly. The rooms are very spacious and the views of Quito and the Andes in front of your window are to die for. The gym is great as well as the spa. I usually spend a couple hours in this part of...

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Helpful?
Thank LeitoCarvajal84
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Thank you for that 5 star recommendation dear LeitoCarvajal84, We are so glad to know we fulfilled your expectations, we are a Marriott International managed brand and you can really tell, we go over 21 audits a year to assure our quality and service and you can tell we work hard to make all of our guest's experiences unforgettable and...

Farnborough, United Kingdom
Reviewed 2 weeks ago via mobile

May be "just" a chain hotel, but well worth a 5* rating. Large room with comfortable beds. Breakfast as good as they come. A fantastic selection of fruit and an omelette station doing a prawn and advacado omelette speciality.

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Helpful?
Thank bob3747
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear bob3747, Thank you for all your nice comments! We completely agree with you, we have a 5 star rating because we offer the highest standards in service, quality, and facilities! We are so happy to know you enjoyed your stay and that our recently renovated rooms and breakfast buffet exceeded your expectations! We offer all types of food at...

Long Island, NY
Reviewed 4 weeks ago

We stayed a total of 3 nights at this hotel as a part of our Galapagos vacation and were very pleased with out entire stay. Our room faced out at the volcanic mountains and presented a striking view (try to request). Our room was immaculate and we stayed on a VIP floor that offered round the clock beverages of all...

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Helpful?
Thank DrJeffNY
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear DrJeffNY, We absolutely agree with you! Our room views are priceless! It is always great to request a room with a view to the mountains or the city and if you upgrade your room you have access to a whole 180 view from the Executive Floor, plus all the amenities that you mention and many more that come with...

Zurich, Switzerland
Reviewed 4 weeks ago

Stayed here in September 2016 and I was very happy with the whole hotel. Rooms are very well appointed and has all amenities you would need. I arrived late at night and got a room that suddenly started to stink. There was obviously a problem with the sewage. The staff immediately gave me another room and the whole procedure took...

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Helpful?
Thank Danielischweiz76
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Danielischweiz76, Thank you for writing the review even some months after your stay, we always like to know our guests' experiences in order to be better every day. Our associates are focused on providing the best service possible and we are glad you experienced our professionalism and compromise. We apologize for the situation you mention, but we are happy...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $228 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Agoda, Despegar.com, Travelocity and Jetsetter so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Business Hotel in Quito
#4 Family Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
49 questions
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3 days ago
Downingtown, Pennsylvania
Hilton Head Island, SC, USA
Orlando, Florida
over a year ago

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room, anywhere at this hotel will be exceptional!!”
 of 5 bubbles AMLL, 20 Mar 2017 | Read review
“we had two rooms on 4th floor and neither had interesting view -- not convinced higher floors do, either. Room was sure nice, though.”
 of 5 bubbles BrentT679, 19 Mar 2017 | Read review
“Request mountain view on high floor.”
  • Outside our window.
 of 5 bubbles DrJeffNY, 22 Feb 2017 | Read review
“Mid-range to luxury type rooms in this exquisite hotel.”
 of 5 bubbles sheilazanis, 21 Feb 2017 | Read review
“dont get view overlooking car park”
 of 5 bubbles davidlurg, 20 Feb 2017 | Read review
5 of 5