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City Art Hotel Silberstein

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City Art Hotel Silberstein
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73 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Ibarra, Ecuador
Reviewed 5 days ago NEW

A wonderful.moment with few details. The location of this Hotel is great, even if it is close to Plaza Foch it is quiet. The rooms are cold but you can ask for a heater and everything goes fine. Recommended

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Helpful?
Thank Julio-Mx
Yasmira D, Director Comercial at City Art Hotel Silberstein, responded to this review

Dear Julio-Mx, thanks for your comments, we are glad to know you have a comfortable stay in our hotel. We hope you can return soon to Quito. Best regards, CITY ART HOTEL SILBERSTEIN

Reviewed 24 November 2016 via mobile

We really enjoyed our stay. The staff were really helpful and sorted out a couple of issues for us and a last minute request with no fuss. Rooms were very comfortable. Good breakfast provides and the location is also very close to a number of restaurants and bars.

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Helpful?
Thank Chris D
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Chriss D, Thanks very much for your opinion of City Art Hotel Silberstein, we are happy that you have enjoyed your stay in Quito. Best Regards, CITY ART HOTEL SILBERSTEIN

Atlanta, Georgia
Reviewed 24 November 2016

Nice hotel, more of a bed and breakfast type. Breakfast was delicious. The hotel is just gorgeous but you can see signs of wear & tear of the rooms. The water in my shower did not get as hot. The hotel gives you a hot water bag to take to bed with you, its a nice added touch.

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Helpful?
Thank Sharline M
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Sharline Thanks very much for your comments and suggestions, we are happy to know that you had a good stay in our hotel. Best Regards, City Art Hotel Silberstein

Tel Aviv, Israel
Reviewed 25 October 2016 via mobile

I stayed here for 3 nights and had a very good time. The staff is extremely nice and helpful, the rooms are large, location is perfect, and the entire atmosphere is stylish and cozy. There are two issues to be aware of: I never managed to get enough hot water in the room (water was just warm), and the two...

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Helpful?
Thank ogol17
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Tel Aviv Thanks very much for your comments, we really appreciate your feedbacks, it s always helpful to have the recommendations from our guests. We are happy to know that you will suggest our hotel to your friends. Best Regards City Art Hotel Silberstein

Copenhagen Region, Denmark
Reviewed 19 October 2016

After a long trip we arrived from Europe and checked in. The staff arranged everything for us and ensured that we got a good sleep. We should have an very early departure, and the hotel had arranged a fine breakfast for us. We will come back next time we arrive to Quito.

Review collected in partnership with this hotel
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Helpful?
Thank sorenbj2016
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Sorenbj2016, Thanks for choosing City Art Hotel Silbertein, we are pleased to know you liked our hotel and that you had a comfortable stay. We will be happy to receive you for your next stay in Quito. Best Regards, CITY ART HOTEL

Pittsburgh, Pennsylvania
Reviewed 19 October 2016

This is a beautiful hotel Antique furniture Up to date bathrooms Amazing delicious and plentiful breakfast No elevator but eager young men carry luggage up and down stairs If you can handle a few stairs this hotel is delight

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Helpful?
Thank cgauel
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Cgauel Thanks for your comments, we appreciate your good taste for boutique hotels, and we are please you enjoyed your stay in City Art hotel Silberstein. Best Regards, CITY ART HOTEL

Reviewed 10 October 2016 via mobile

Staff very friendly, speaks English OK- the hot water bottle in the bed at night was a nice touch. Breakfast buffet was very good and nicely presented. Would recommend it as the hotel was within walking distance of restaurants

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Helpful?
Thank Harry H
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Harry H Thanks for your comments, we are pleased to know that you had a good experience in our hotel. Our commitment is satisfy our guests. Best Regards, City Art Hotel Silberstein

Reviewed 26 July 2016 via mobile

What a gem! Stayed a few night, enroute from Canada to the Galapagos. The service is excellent, premise is very stylish, gardens well kept. Rooms are stylish and very clean. Hotel is centrally located, close to restaurants. Some caution recommended in exploring general city area after hours. Will strongly recommend if staying in Quito.

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3Thank J B
San Antonio
Reviewed 1 July 2016

This hotel is a real treat. A converted mansion with only ten rooms with a real homey feeling. The rooms have the feeling of an art museum. The furnishings are gorgeous and the beds very comfortable. The small staff bends over backwards to ensure guests are happy and well taken care of. The morning breakfast offering in the third floor...

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Helpful?
Thank Dolphin913
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Dolphin91 We are so pleased for your comments about City Art Hotel Silberstein, and also we are happy that we have filled your expectations. We hope you can recommend us to your relatives and friend if they visit Ecuador. Best Regards City Art Hotel Silberstein

Calgary, Canada
Reviewed 29 June 2016

Silberstein, is a very old building with character. The service I had was very good and the people are exceptional nice. However, I wondered how this place could be listed with five stars hotels. It definitely is not a five star hotel. Because of its age there is no elevator, and there are no additional services that rank this hotel...

Review collected in partnership with this hotel
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Helpful?
Thank Charles L
Yasmira D, Marketing at City Art Hotel Silberstein, responded to this review

Dear Charles L, Thanks for your comments we really appreciate our guests' opinion. We are currently working in some changes in our booking engines, standarize our category in all the extranets will be included in those changes. We are glad that you have felt comfortable in our hotel. Best Regards, City Art Hotel Silberstein

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The City Art Hotel Silberstein is a boutique hotel with a very unique style, it's the perfect place to relax and have an unforgettable stay in a comfortable environment. It is situated in the gastronomic and touristic center of Quito, in a sector called "La Mariscal", due to it's perfect location our guests can either take public or private transport to all of the main tourist attractions in the city. Our rooms are finely decorated. Each room has a bed with canopy, private bathroom with amenities, cable TV, Internet WiFi, and there are many pieces of art and antique collectors pieces on display. In our top floor cafeteria guests can enjoy a delicious breakfast buffet. We also have a small garden, lounge, library, laundry services, storage for luggage, and we offer all of our guests a welcome drink on the house. The staff will be happy to also assist you with organizing city tours and transfers to and from the airport. ... more   less 

Additional Information about City Art Hotel Silberstein

Address: Wilson E5-29 | Juan Leon Mera, Quito 593, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $97 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Art Hotel Silberstein 4*
Number of rooms: 10
Reservation Options:
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Hotel Style:
#14 Luxury Hotel in Quito
#23 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from City Art Hotel Silberstein staff and other travellers.
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Questions? Get answers from City Art Hotel Silberstein staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a heater, the rooms are quite.cold otherwise.”
 of 5 bubbles Julio-Mx, 21 Feb 2017 | Read review
“Rooms are small”
 of 5 bubbles SharlineM, 23 Nov 2016 | Read review
“Ask for lower floors to avoid climbing stairs”
 of 5 bubbles Dolphin913, 1 Jul 2016 | Read review
“All the rooms I've stayed in so far have been wonderful.”
 of 5 bubbles Woretemoeteyenner, 22 Mar 2016 | Read review
“Ask for a room In a quiet location in the hotel.”
 of 5 bubbles 94301Ann727, 29 Dec 2015 | Read review
5 of 5