Palacio Astoreca Hotel
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Monte Alegre 149 Cerro Alegre, Valparaiso 2370637 Chile
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USD 221
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Room & Suite (23)
Dining (18)
About
#14 of 38 hotels in Valparaiso
Location
Cleanliness
Service
Value
Travellers' Choice
The new boutique hotel Palacio Astoreca opened in September 2012 and since then our hotel and restaurant have been positioned as one of the best in the country, praised by national and international critics, but especially, the more we care, for our loyal guests.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
Strollers
Secured parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Spa
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Ocean View
Languages Spoken
English, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
220Restaurantswithin 0.5 km
60Attractionswithin 0.5 km
Contact
Monte Alegre 149 Cerro Alegre, Valparaiso 2370637 Chile
Name/address in local language
Getting there
Rental CarsSee all Valparaiso car hire
423Reviews4Q+A35Room tips
Reviews
Traveller rating
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Popular mentions
+1
To start they got our booking details wrong and didn’t have the rooms available that we had booked months in advance. Not ideal as we were there to celebrate my son’s 21sr birthday. A very special occasion. For which my daughter and I had traveled to Chile from the UK especially for. After a lot of heated discussion between various members of staff (not including us!) we were given 2 rooms that would ‘make do’. A very expensive ‘make do’! +$250 per room. Not only do the rooms not have the facilities that are advertised on the hotel website but it is even worse!!!.. the main door for the room I was allocated was not a ‘fire door’ but a piece of mdf that looked as if it could be knocked down by your pinkie finger and had possibly been part of someone’s kitchen units In a previous life. One of the rooms, located on the ground floor, that was eventually allocated was noisy , cold as the heating did not work and terrifying as the full length windows were a stopping and leaning on point for the many drunk/druggies of Valparaiso who party all night until the local police, all sirens blazing, shut them down, leave..... and 5 mins later the party starts again. This is a Very overly priced hostel (not hotel standard) and in no way a ‘boutique’ hotel. Unless of course your idea of luxury is being able to view your roommate taking their absolutions in the bathroom and the entire street being able to view you having a bath!! This place is for voyeurs and those who wish to be viewed. The restaurant for both dinner and breakfast was limited and quite frankly lacking but adequate. I know we were out of season but even so their pisco sours weren’t even worth trying let alone drinking. The staff, however were charming, friendly, lovely and did try to sort out the issues which even Kofi Annan would struggle to resolve!! Sadly we arrived too late in the day to change hotels, even although we tried incredibly hard through booking.con and other websites but we were out of season, it was a Friday night and all the 5* hotels were shut or full but mostly non-existent ! We ended up leaving this place after breakfast and after spending the day exploring Valparaiso, taking a taxi to a much better option in another town further up the coast. We couldn’t even comprehend trying to stay a second night, as was booked, especially as we were informed we had to change rooms again as others had booked the rooms we had been allocated??!!?? But please, do not be disheartened... you Must visit Valparaiso. It is an incredible, interesting if a little dodgy/edgy/ stray dog infested town and is well worth a day trip. The street art is mind blowing. But don’t waste your money staying any longer than a day and certainly not the night there. …
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Date of stay: August 2019Trip type: Travelled with family
Helpful
A very comfortable, quiet, beautifully appointed small hotel run by very pleasant people. great views over the city. we would stay here. and if we could read Spanish better, we'd do a better job at answering this survey
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Helpful
Response from Escape13494424363, Director de Relaciones con Clientes at Palacio Astoreca Hotel
Responded 5 Feb. 2020
Thank you very much Mr. Larry for your excellent punctuation and positive feedback. We are glad to know that you enjoyed your stay with us and we hope to see you back again in our hotel. Best regards.
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Lovely hotel in a perfect location that offers personal service. The initial room we were given- although described as partial view - was very dark and a partial view was an exaggeration. We were given another room that had large windows and truly had a partial view. Breakfast is included in the adjoining restaurant, was adequate but luckily there are many food choices walking distance if you want something else. Our room did not have a/c but windows do open.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Escape13494424363, Director de Relaciones con Clientes at Palacio Astoreca Hotel
Responded 5 Feb. 2020
Thank you very much Mrs. Teresa for your punctuation and feedback. We are glad to know that you liked your new room. We hope to see you back again in our hotel. Best regards, Luz María
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We had a very enjoyable three nights at the end of December. The staff were very helpful, especially when I lost my phone and they spent time calling it in case it had been found. The reception staff were knowledgable about the area, where to find the Cambios and restaurants and great things to see. The spa area was pleasant, although the pool to small to swim, it was a great place to have some time out. Excellent breakfast selection and good wine list and the Pisco sour worth trying.
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Date of stay: December 2019
Value
Location
Service
Helpful
Response from Escape13494424363, Director de Relaciones con Clientes at Palacio Astoreca Hotel
Responded 5 Feb. 2020
Thank you very much Mr. Phillips for your punctuation and feedback. We work hard everyday to give the best service. We are glad to know that you also enjoyed our País Restaurant! We hope to see you back again in our hotel. Best regards, Luz María
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It is a beautiful place in a great location! Architecture of the building is stunning an it is also well decorated. However I can’t emphasize enough how great is the team working there. Staff responsible for cleaning is doing an amazing work keeping the whole place spotless. The team serving breakfast was friendly and kind and food was very tasty. (Strawberries to die for) Whole team at the reception is helpful and polite. I really hope that all the staff members are well appreciated because they are making this place special!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Escape13494424363, Director de Relaciones con Clientes at Palacio Astoreca Hotel
Responded 5 Feb. 2020
Thank you very much for your punctuation and positive feedback. We work really hard to give the best service, we are glad to know that you liked it. We hope to see you back again in Hotel Palacio Astoreca. Best regards, Luz María
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PRICE RANGE
USD 149 - USD 800 (Based on Average Rates for a Standard Room)
LOCATION
ChileValparaiso RegionValparaiso
NUMBER OF ROOMS
23
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Claim Your Listing Frequently Asked Questions about Palacio Astoreca Hotel
Which popular attractions are close to Palacio Astoreca Hotel?
Nearby attractions include Cerro Concepcion (0.3 km), Cerro Alegre (0.3 km), and Paseo Gervasoni (0.3 km).
What are some of the property amenities at Palacio Astoreca Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Palacio Astoreca Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palacio Astoreca Hotel?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to Palacio Astoreca Hotel?
Conveniently located restaurants include Good Morning Valparaíso Restaurant and Cider House, Cafe Entre Cerros, and Ápice Cocina De Mar.
Are there opportunities to exercise at Palacio Astoreca Hotel?
Yes, guests have access to an indoor pool and yoga classes during their stay.
Is Palacio Astoreca Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Valparaiso.
Which languages are spoken by the staff at Palacio Astoreca Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Palacio Astoreca Hotel?
Many travellers enjoy visiting Iglesia Luterana de La Santa Cruz de Valparaíso (0.3 km), Palacio Carrasco (7.6 km), and Cementerio de Disidentes (0.6 km).
Does Palacio Astoreca Hotel have any great views?
Yes, guests often enjoy the ocean view available here.