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Hotel Torremayor Lyon

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813 Reviews from our TripAdvisor Community

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Showing 129: English reviews
new york
Reviewed 24 March 2016

This hotel is in desperate need of refurbishing. There were many issues that need to be addressed in the room: latch handle on window ready to fall off, shower head - many openings obstructed, hot water only got barely warm in shower, mold on ceiling and exposed holes around faucets, mattress needs to be replaced and pillows were hard as...

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Helpful?
Thank Travelyn103
Scotland
Reviewed 21 March 2016

Staff were very welcoming and the reception area was very grand and pleasant for sitting in. Breakfast was good with a good choice available. Rooms were large and clean if not slightly dated but perfect for what we needed. The roof top terrace and pool were a very nice extra.

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Helpful?
Thank Amigademaria
Mount Lebanon, Pennsylvania
Reviewed 14 November 2015 via mobile

Good location. It was a great transfer stop as we came in late in the evening from Easter Island and left early the next morning. It was clean, well appointed and perfectly acceptable. I would recommend it and would stay here again when we return to Santiago.

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Helpful?
Thank Revdted
Herisau
Reviewed 4 November 2015

This was not a happy stay. The water at the shower was cold and reaching 25 °C after 10 minutes. The heating in the Hotel was turned off even though night tempeatures drop in Santiago. Breakfeast on the lower level with a very poor coffee and no chance to get a cappuccino and last but not least the personal was...

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Thank Viehweger
Rugby
Reviewed 27 October 2015

This was the first hotel on a group tour of Patagonia, and was in a convenient location in a tree lined street within easy reach of restaurants and shops. The room was quite small, as was the bathroom, and needed a bit of updating. Not enough electrical outlets for today's travellers, so difficult to charge electronic devices, but we made...

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Thank Librarianne
Paris, France
Reviewed 28 September 2015

An hotel close to the Costanera center with a good Italian restaurant. Meals are hearty and tasty but I believe it was slightly expensive regarding the price/quality, Excellent service though by Gladys.

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Helpful?
Thank Nick S
Denver, Colorado
Reviewed 25 August 2015 via mobile

This is a dated, unattractive, uncomfortable property in an excellent location. Bathroom so tiny & soiled, I showered in my flip-flops. Reception staff so surly & unkind, I thought my presence was aggravating to them. On the plus side, the restaurant staff & food are both above average, and the location is terrifically convenient to the Metro & all of...

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Helpful?
Thank Pam M
paris
Reviewed 22 August 2015

it's my second stay at Hotel Torre mayor. My client in Santiago booked me here because it's close to their office. I think i'll ask to stay in another hotel next time : - the rooms look very old (the reception and restaurant as well) - noise in the room due to bad soundproofing from the corridor - the shower...

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Helpful?
Thank ludopata1973
Philadelphia, Pennsylvania
Reviewed 9 August 2015

OK hotel. A bit corporate and sterile. Service is good, rooms are clean but a bit out of date. I stayed in two rooms; one was nicer than the other. The water out of the tap in the second room smelled strongly of sulfer. Can't explain that. Lobby was nice; breakfast ok but not quite what I'd expected at the...

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Thank irprof
Fortaleza, CE
Reviewed 29 April 2015

Nice neighborhood with lots of restaurants, some shopping, metro and many other conveniences nearby. The hotel is quiet, has free Wi-Fi, a pool on the roof and a pleasant lobby. Breakfasts were good. (scrambled eggs in Chile are very runny, and you just have to get over thinking they are not quite cooked if you want to eat them )

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Helpful?
Thank Flaubert R

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Torremayor Lyon

Address: Avenida Ricardo Lyon 322 | Providencia, Santiago 99999, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $126 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Torremayor Lyon 3.5*
Number of rooms: 80
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Also Known As:
Torremayor Hotel Santiago
Hotel Style:
#43 Romantic Hotel in Santiago
#45 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Torremayor Lyon staff and other travellers.
16 questions
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canada
Lexington, Kentucky

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Questions? Get answers from Hotel Torremayor Lyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room, high floor and stay away from the noisy elevators”
 of 5 bubbles Viehweger, 4 Nov 2015 | Read review
“Do not use this hotel if temperature outside is over 75 F”
 of 5 bubbles vicbrasil, 5 Apr 2015 | Read review
“Check out the room first!!! Look at the bathroom ceiling!”
 of 5 bubbles MMarianne1352, 24 Mar 2015 | Read review
“our room had a view of mountains around Santiago.”
 of 5 bubbles Fridaylove, 21 Feb 2015 | Read review
“Ask for the larger rooms.”
 of 5 bubbles ThabataCaruzo, 24 Nov 2014 | Read review
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