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Panamericana Hotel Providencia

420 reviews
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Traveller (116)
Room & Suite (16)
Dining (12)
Overview
  • Excellent25%
  • Very good50%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)Write a Review
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All reviewswithin walking distancelots of fresh fruitlocation is excellentwelcome drinkprovidencia areaspoke englishchilireception staffswimming poolcomfortable bednice hotelsubwaypiscobellavista
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11 - 15 of 52 reviews
Reviewed 13 March 2017

Located in a residential part of town, close to restaurants, shops & a supermarket. However, we arrived on Sunday & nothing was opened. Rooms are dated but comfortable. There is a safe, good WIFI but no tea/coffee making in the room. Breakfast is very standard,...More

Thank oztravel6
Response from cristina d, Director Comercial at Panamericana Hotel ProvidenciaResponded 14 March 2017

Many thanks for your kind comment, we are at your complete disposal for your soon return. We are very attentive to your new reservation, regards.

Reviewed 5 March 2017

Providencia is a well-heeled area of Santiago with an abundance of shops and restaurants. The hotel is about a five minute walk from the subway and a ten minute ride to the downtown area and so is a great base for exploration. There is a...More

Thank Adam P
Response from cristina d, Director Comercial at Panamericana Hotel ProvidenciaResponded 14 March 2017

Thank you very much for your kind comment, we are at your disposal for your soon return. We are very attentive to your new reservation, regards.

Reviewed 27 February 2017

The carpet must be very old or never vacuumed. The overall feel of the room was not of Cleanliness. We were disappointment that very few of the staff spoke any English. Melissa at the front desk is very professional and her English is wonderful. However,...More

Thank ibead18
Response from Gerente_001, Gerente at Panamericana Hotel ProvidenciaResponded 3 March 2017

Thank you very much for your comments; we are very concerned about your experience at our Hotel, it would really help us to improve if you can share more specific information to us directly: emack@photelprovidencia.cl We would love to impress you with some significant improvements...More

Reviewed 12 February 2017

A well located hotel that is within walking distance of the excellent Tourist Information bureau. Our room was fine with a very comfortable bed. There is a small swimming pool in the grounds and the staff are helpful. It felt very safe walking around although...More

1  Thank Marian C
Response from Gerente_001, Director de Recepción at Panamericana Hotel ProvidenciaResponded 22 February 2017

Thank you very much for your comments and excelent rating. We are glad to have hosted your stay in Santiago and we hope you think of us in your next visit to Chile. Have a nice day.

Reviewed 21 December 2016 via mobile

Worst service that we've ever experienced. When we booked the hotel we asked for rooms that were either next to each other or on the same level but however the staff did not care and booked one room on the 2nd floor and one on...More

1  Thank Curteis Y
Response from cristina d, Director Comercial at Panamericana Hotel ProvidenciaResponded 30 December 2016

Requests like yours are always subject to the availability of the moment. We can not confirm a request of that nature. Although it was true it was requested but never confirmed. Yours sincerely,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Breakfast included
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 93 - USD 127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (116)
Room & Suite (16)
Dining (12)
Pool & Beach (11)
Hotel & Grounds (83)
Bathroom (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
4 August 2017|
AnswerShow all 5 answers
Response from cristina d | Property representative |
Buenos dias, cumplo en informar que el check in u horario de entrega de habitacion es a las 15 horaas, no puedo entregar habitaciones antes de esa hora. Lo lamento.
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youngandsixty
15 March 2017|
Answer
Response from cristina d | Property representative |
Mr. Geoff yes you can take a bus Tur Bus in the bus terminal of Valparaiso and get off at the University of Santiago station and there connect with the subway to Pedro de Valdivia station. Our hotel is located two blocks... More
1
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Google Translation
youngandsixty
15 March 2017|
AnswerShow all 2 answers
Response from cristina d | Property representative |
If you can take a bus from the Universidad de Santiago terminal, Tur bus costs approx. USD 10. per person with suitcase incl. To reach this terminal you can access via metro, located 1 block from our hotel. From Metro Pedro... More
1
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Google Translation
Room Tips
"Best views are street side but can be noisy."
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"Rooms are basic"
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"Ask for a room that has been recently renovated."
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"Check if room has been upgraded"
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