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Panamericana Hotel Providencia

Booking.comUSD 109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Panamericana Hotel Providencia
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346 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Auckland, New Zealand
Reviewed 2 weeks ago via mobile

Located in the Providencia district of Santiago, this hotel is a short metro ride from downtown (but avoid the metro during peak times; it is formidably crowded!) and from other attractions (eg Neruda's house, Bellavista). The area is reasonably safe to walk around and there ate some very good restaurants nearby. The rooms are clean and comfortable and the staff...

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Helpful?
Thank jt_stewart
Maria Cristina D, Director Comercial at Panamericana Hotel Providencia, responded to this review

Thank you very much for your valuable opinion, we are glad to know that almost everything was fine. We have taken note of your suggestion for towel change, which we will do without delay. Welcome greetings and hope to get back to you soon.

plymouth
Reviewed 3 weeks ago via mobile

Arrived at hotel, via coach and metro from cruise ship port, cost $7pp NCL wanted $77pp. We did use local currency. First impressions not good as when we produced our photocopy hotel voucher, they said it wasn't valid. It was 1pm, but, 5pm UK time. They asked us to phone Infinity Cruises who we booked with, but we knew office...

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Helpful?
Thank youngandsixty
Maria Cristina D, Director Comercial at Panamericana Hotel Providencia, responded to this review

Dear Mr. Williamson, do not know tale we regret the difficulties when checking in at our hotel. It is my duty to inform you that your reservation was not processed correctly by the online operator, since it was not included in our records, which after some calls everything could be solved, as well as your payment. I regret the noise...

London, United Kingdom
Reviewed 8 April 2017

During my trip around Chile, South America, I stayed at the Panamericana Hotel Providencia in Santiago. I found reception to be friendly and helpful. The hotel is modern, clean and the hospitality excellent. Best Regards Maria

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Helpful?
Thank mariagrisolia
Gerente_001, Gerente at Panamericana Hotel Providencia, responded to this review

Dear Maria: Thank you very much for your comments and excelent rating. We truly hope you have enjoyed your visit at our Hotel and the city of Santiago de Chile. Please receive our kind greetings and we hope you think of us when your plans bring you to Chile again. Have a wonderful day.

Chile
Reviewed 6 April 2017

I stay at the Panamericana for business purposes and place my colleagues here too, domestic and international. The location is excellent for resturants and shopping and only a few minutes walk from my company office in Santiago. the hotel is also popular with tour groups and tourists so is often full.

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Helpful?
Thank Stephen S
Maria Cristina D, Director Comercial at Panamericana Hotel Providencia, responded to this review

Thank you very much for your kind comment, we hope to welcome you in the near future. Yours sincerely,

Australia
Reviewed 13 March 2017

Located in a residential part of town, close to restaurants, shops & a supermarket. However, we arrived on Sunday & nothing was opened. Rooms are dated but comfortable. There is a safe, good WIFI but no tea/coffee making in the room. Breakfast is very standard, with scrambled eggs, breads, cereals, fruit & yoghurt. Hot black coffee & iced water are...

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Helpful?
Thank oztravel6
cristina d, Director Comercial at Panamericana Hotel Providencia, responded to this review

Many thanks for your kind comment, we are at your complete disposal for your soon return. We are very attentive to your new reservation, regards.

Toronto, Canada
Reviewed 5 March 2017

Providencia is a well-heeled area of Santiago with an abundance of shops and restaurants. The hotel is about a five minute walk from the subway and a ten minute ride to the downtown area and so is a great base for exploration. There is a shaded area at the back to sit and relax and a swimming pool just adjacent....

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Helpful?
Thank Adam P
cristina d, Director Comercial at Panamericana Hotel Providencia, responded to this review

Thank you very much for your kind comment, we are at your disposal for your soon return. We are very attentive to your new reservation, regards.

Chicago, Illinois
Reviewed 27 February 2017

The carpet must be very old or never vacuumed. The overall feel of the room was not of Cleanliness. We were disappointment that very few of the staff spoke any English. Melissa at the front desk is very professional and her English is wonderful. However, she is not always there and it is very difficult to communicate unless you happen...

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Helpful?
Thank ibead18
Gerente_001, Gerente at Panamericana Hotel Providencia, responded to this review

Thank you very much for your comments; we are very concerned about your experience at our Hotel, it would really help us to improve if you can share more specific information to us directly: emack@photelprovidencia.cl We would love to impress you with some significant improvements the next time you visit us; please allowe us the oportunity to do so. Have...

Telford, United Kingdom
Reviewed 12 February 2017

A well located hotel that is within walking distance of the excellent Tourist Information bureau. Our room was fine with a very comfortable bed. There is a small swimming pool in the grounds and the staff are helpful. It felt very safe walking around although several people we met later on complained of jewellery snatchings and thieves cutting through bags...

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Helpful?
1Thank Marian C
Gerente_001, Director de Recepción at Panamericana Hotel Providencia, responded to this review

Thank you very much for your comments and excelent rating. We are glad to have hosted your stay in Santiago and we hope you think of us in your next visit to Chile. Have a nice day.

Reviewed 21 December 2016 via mobile

Worst service that we've ever experienced. When we booked the hotel we asked for rooms that were either next to each other or on the same level but however the staff did not care and booked one room on the 2nd floor and one on the 6th floor. They told us that they were out of rooms but only when...

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Helpful?
1Thank Curteis Y
cristina d, Director Comercial at Panamericana Hotel Providencia, responded to this review

Requests like yours are always subject to the availability of the moment. We can not confirm a request of that nature. Although it was true it was requested but never confirmed. Yours sincerely,

Abu Dhabi, United Arab Emirates
Reviewed 24 November 2016

The hotel is located in a nice area of Santiago, also close enough to the airport. Reception staff friendly and accommodating. Rooms are quite small, however they are clean and well maintained. A good choice of hotel and a good start of my trip in Chile.

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Helpful?
Thank AllieTat
cristina d, Director Comercial at Panamericana Hotel Providencia, responded to this review

Many thanks for your comments, we will waiting for you , best regards

118 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Panamericana Hotel Providencia invites you to enjoy an environment of peace and relaxation in its comfortable rooms, beautiful gardens, pool, terrace and delicious cuisine and is an excellent starting point for your stay in the best place in Providencia ... more   less 

Additional Information about Panamericana Hotel Providencia

Address: Francisco Noguera 146 | Providencia, Santiago 7500006, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $119 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Panamericana Hotel Providencia 3.5*
Number of rooms: 75
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Also Known As:
Providencia Panamericana Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Panamericana Hotel Providencia staff and other travellers.
11 questions
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Questions? Get answers from Panamericana Hotel Providencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are street side but can be noisy.”
StephenS91, 5 Apr 2017 | Read review
“Rooms are basic”
gregb588, 16 Jul 2013 | Read review
“Ask for a room that has been recently renovated.”
juvesgirl, 19 Jun 2013 | Read review
“Check if room has been upgraded”
Naknik, 4 Jan 2013 | Read review
4 of 4
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Prices are for 1 room, 2 adults
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