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Hotel Plaza San Francisco

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#22 of 197 Hotels in Santiago
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hotel Plaza San Francisco
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1,334 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Auckland, New Zealand
Reviewed 10 May 2015 via mobile

Very central location friendly helpful English speaking staff would stay here again. Room very clean good amenities. Needed reminder to refill toilet paper but was attended to very quickly with no fuss.

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Helpful?
Thank Julie L
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very glad that your experience with us has been totally pleasant and may have enjoyed our prime location, ample space, our rooms ,access and award winning food. Thank you for choosing us, we hope to return again to enjoy our service....

Crook, Co Durham, United Kingdom
Reviewed 4 May 2015

The hotel is in a great location, a quick walk out takes you to some of the parks, monuments and historic government buildings in Santiago. The rooms were nice a clean a good size. Breakfast was a simple buffet noting to exciting but good enough to start the day. Cost was also good not a high price considering city center...

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Helpful?
Thank Andrew L
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very glad that your experience with us has been totally pleasant and may have enjoyed our prime location, ample space, access and award winning food. We hope that on your next visit continue to enjoy our city with us. Thank you...

Reviewed 24 April 2015

This is a well located hotel in Santiago Centro. I was impressed by the size of the rooms and the value for money. It is not quite a 5 star property but it certainly comes close enough without breaking the bank. Even with the lobby under renovation staff was helpful and efficient. Breakfast options were the same every day and...

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Helpful?
Thank Scott E
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very glad that your experience with us has been totally pleasant and may have enjoyed our services. We hope that on your next visit continue to enjoy our city with us ;excuse any inconvenience. Thank you for choosing us, we hope...

Tauranga, New Zealand
Reviewed 22 April 2015 via mobile

We also stayed here (breakfast included) for three days prior to joining a cruise at Valparaiso. Right from the warm welcome as we entered, we enjoyed our stay here. Staff spoke english so there was no language issue. Our room was clean & spacious - comfortable bed and big bathroom. The hotel also had a fitness centre and inside lap...

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Helpful?
Thank NZ_Mazey
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very glad that your experience with us has been totally pleasant and may have enjoyed our prime location, ample space, access, and award winning food. Thank you for choosing us, we hope to return again to enjoy our service. Cordial greetings.

Perth, Australia
Reviewed 17 April 2015

My husband and I stayed in a King room for 2 nights before heading to Valparisso to join a cruise. We couldn't have been happier with our choice of hotel. The room itself was huge with a seperate balcony that had a huge spa bath and sauna (though the sauna didn't work!). The King bed was one of the most...

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Helpful?
1Thank mishmash35
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very glad that your experience with us has been totally pleasant and may have enjoyed our prime location and service Thank you for choosing us, we hope to return again to enjoy our Hotel Plaza San Francisco Cordial greetings.

Dallas, Texas
Reviewed 9 April 2015

This is a very good centrally located hotel. I've seen the reviews stating this is not a new, modern hotel. Exactly!!! This is the charm! I have stayed here four times in the past three years and each time I have found it to be very hospitable and comfortable, The rooms are updated, the air conditioning works well, the breakfast...

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Helpful?
2Thank jfp01
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very pleased that your experience with us was pleasant and may have enjoyed our services. Thank you for choosing us, we hope to return again to enjoy with us. Best regards.

San Mateo, CA
Reviewed 1 April 2015

My granddaughter and I stayed here in room 1104 for four days and couldn't have been more pleased. Our room was on the top floor, nice view, quiet and clean, although not terribly "modern"- except for the bathroom, which appeared to have been updated: clean white tile, spacious area and shower; clean, soft, plentiful towels and shampoo, etc. The room...

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1Thank Damatapa
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: We welcome your comments, for us it is essential to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our services. We hope that on your next visit continue to enjoy our city with us. Best regards.

Stocksfield, United Kingdom
Reviewed 1 April 2015

Impressed with last stay 15 years ago, and again March 2015 ! Very professionally run to a high standard. Excellent reception staff - Gaston and Christian were incredibly helpful . The breakfasts were excellent and the dining room at breakfast was so well run by that star of a manager, that I just had to make a comment on it...

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Helpful?
Thank Thomas F
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: We welcome your comments, for us it is essential to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our services. We hope that on your next visit continue to enjoy our city with us. Best regards.

Colorado Springs, Colorado
Reviewed 29 March 2015

Six of us stayed here on two occasions coming in and out of Santiago. The location is excellent, and the staff is superb. Great breakfast buffet. One of our party had his bag stolen downtown, and a member of the hotel staff went with him to the police station for four hours to help him report the theft. Like this...

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Helpful?
Thank Gumbydoc
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: Thank you for taking part of your time to leave us your comments on TripAdvisor. We are very pleased that your experience with us was pleasant and may have enjoyed our services. Thank you for choosing us, we hope to return again to enjoy with us. Best regards.

Southampton, United Kingdom
Reviewed 26 March 2015

City centre location, excellent. Large rooms but a little old fashioned with some poor fittings. AC worked well and bed was comfortable. Breakfast O.K. but lacked variety and a little congested. No problem with noise at night but found staff service unhelpful: couldn't change currency despite sign advertising that they could and unable to direct me to an alternative which...

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Helpful?
1Thank David P
Gerencia_Marketing, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this review

Dear Guest: We welcome your comments, for us it is essential to know the experience of each of our guests. These views help us grow every day. We inform you that your comments have been forwarded to the areas involved. We hope that on your next visit we given the opportunity to provide the excellent service for which we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Plaza San Francisco is the only five star Hotel sustainable in the center of the city. Known for its excellent and warm service with 25 years of experience, our Hotel is the perfect destination for your pleasure and business trips. With 146 comfortable and spacious rooms that will allow you to have the desired rest you are looking for, so you can enjoy all the tourist and historical attractions of the city. ... more   less 

Additional Information about Hotel Plaza San Francisco

Address: Av. Libertador Bernardo O'Higgins 816, Santiago 8330097, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Price Range: $167 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza San Francisco 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Hotel Style:
#3 Green Hotel in Santiago
#5 Spa Hotel in Santiago
#11 Family Hotel in Santiago
#13 Luxury Hotel in Santiago
#17 Romantic Hotel in Santiago
#19 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza San Francisco staff and other travellers.
32 questions
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Questions? Get answers from Hotel Plaza San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are great.”
 of 5 bubbles 769lindym, 11 Mar 2017 | Read review
“i had no view to speak of, would want front of this hotel for a view. if your AC isn't strong enough, complain.”
 of 5 bubbles ggressen, 2 Mar 2017 | Read review
“higher room away from main road, yet with a distant view of Andes”
 of 5 bubbles 464royp, 1 Mar 2017 | Read review
“Corner rooms”
 of 5 bubbles TBreez, 20 Feb 2017 | Read review
“ask for upgrade if available. did not charge for this and room was quite large”
 of 5 bubbles kennethmY933IO, 17 Feb 2017 | Read review
5 of 5