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Hotel Santiago

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Traveller (1018)
360
Panoramas (11)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
As one of the most luxurious hotels in South America, Hotel Santiago enjoys a reputation for style, service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes, and with a choice of award-winning restaurants, beautiful rooms and an outdoor pool, we offer the perfect base for your Santiago stay.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Complimentary 3rd Night

Location

Full view
Contact
Avenida Presidente Kennedy 4601, Santiago 7560994 Chile
Name/address in local language
E-mail hotel
Getting there
Arturo Merino Benitez Airport19 km
Escuela Militar14 min
Alcántara18 min
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2,220Reviews
1,439Photos
29Q+A
100Room tips
Traveller rating
  • 1,320
  • 571
  • 197
  • 72
  • 60
Time of year
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Popular mentions
I had a very nice buffet breakfast at Senso. A special mention to our waiter, Abraham who is outstanding. You can tell he has been in the customer service industry for many years. Very professional and courteous.
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 2 days ago
Dear RickMacPherson We appreciate you took the tame to make this review, we are glad to know that you enjoyed your experience at Senso and the quality of our breakfast service. We will be expecting you on your next visit. Kindest Regards.
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+7
Hotel's Favourite
I stayed at this hotel on 12/25 as a benefit of AMEX’s Fine Hotel Collection. I was given an upgraded room, early check in (10 AM!) and late check out (4PM). The amenities are great and the service is excellent. The pool area is very beautiful and the pool bar service is
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Response from Social Media T, Communications Team at Hotel Santiago
Responded 10 Jan. 2019
Thank you for your rating and for trusting us in your visit to Santiago, we are glad you had the opportunity to visit our restaurants and different entertainment areas, we take every action to make all of our guests' experiences special. We hope yo see you again in your next visit.
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We stayed 3 nights at this hotel before leaving for an Antarctica expedition. Although the hotel was being renovated, the room was very quiet and the only problem was a slight smell of construction adhesive in the lobby area one afternoon. The main lobby was being renovated when
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 3 days ago
Dear FrequentTraveler2010, Thank you for your detailed review and five star rating. We are glad to know you enjoyed your stay at our hotel and are planning to return, we'll be expecting your next visit. Regards.
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Stayed here to begin our trip south of the equator. It’s definitely set up for the businessman. The staff is very helpful. The layout of the hotel is quite interesting – great architecture. The pool is excellent – great grounds, nice landscaping. Only complaint is that I was
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Response from MOSTG-SM, Social Media Team at Hotel Santiago
Responded 4 days ago
Thank you for your review and rating, it's great to know you enjoyed your stay at Hotel Santiago.
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Considered the best hotel in Santiago, now ongoing a transformation form a Hyatt into a Mandarin Oriental Hotel. Beautiful rooms, gorgeous garden, good Thai and Japanese restaurant. Some shortcomings during the transition, but expect a terrific final result.
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Response from MOSTG-SM, Social Media team at Hotel Santiago
Responded 5 days ago
Thank you for your review, we are on the final stages of our -physical- transition to Mandarin Oriental, Santiago; however our services already meet the luxury standards you'd expect from OO
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Santiago
The Club Room at the Hotel Santiago
Photo provided by managementHotel Santiago
Habitacion Grand King (Standar)
Photo provided by managementHotel Santiago
Suite Presidencial
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12345676
Sorry - can't answer. The hotel has a nice view and I expect the club lounge will be even nicer.
0 votes
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Greetings, by April next year a big part of the renovations will be completed. The main entrance and lobby should be finished as well as the club lounge and most of the rooms. Our pool area was briefly refreshed and is ready for this summer season. The spa and fitness centre has been temporarily moved to a specially fitted space inside the main building during the renovations, where most of the services are available to our guests. All the renovations are being made taking actions to minimize guest disturbance, and our staff makes sure that all of our guests’ experiences meet their expectations.
0 votes
sorry, I didn't use the pool. did you ask management?
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I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0 votes
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1 vote
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123456
"Top floor room with a view"
"Club level rooms have stunning views"
"Top floors. 1508 was fab"
"Book a king"
"Go for a suite"
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12345620
PRICE RANGE
USD 179 - USD 303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt santiago hotel santiagohyatt santiagosantiago grand hyattsantiago hyatt
FORMERLY KNOWN AS
Grand Hyatt Santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
310
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