We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Santiago

1,487 reviews
Save
Traveller (630)
Room & Suite (257)
Dining (73)
Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(71 reviews)
“el golf”(34 reviews)
“chili”(98 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Santiago
Special Offer: Book Now & Earn More
Hotel packages
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 369.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santiago hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5bb763d40f8b4dc2b359d5655a85d8c8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302200,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[61490962],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":369,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5bb763d40f8b4dc2b359d5655a85d8c8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":369,"lowestMetaPrice":369,"additionalPartner":false,"highestMetaPriceDisplay":369,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":369,"lowestMetaPrice":369,"highestMetaPriceDisplay":369,"hotelName":"The Ritz-Carlton, Santiago","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjViYjc2M2Q0MGY4YjRkYzJiMzU5ZDU2NTVhODVkOGM4IiwiQUlLIjoiNDE3YWU3ODkwOTMwNDcyZmJkZjA1OGVmNDBhZTA5YTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "USD 369", "hasDates": true, "hacComplete": true, "contentIdMappings": {"61490962":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,487)Write a Review
There are newer reviews for The Ritz-Carlton, Santiago
See the most recent reviews
Filter reviews
941 results
Traveller rating
584
231
80
35
11
Traveller type
Time of year
LanguageEnglish
More languages
584
231
80
35
11
Show reviews that mention
All reviewsclub levelel golfchilitop floorthe financial districtjunior suiteexecutive floorconcierge staffexcellent hotelluxury hotellobby barw hotelpublic areasrooftop poolsubway stationnice neighborhoodlas condes
FilterEnglish
Updating list...
311 - 315 of 941 reviews
Reviewed 10 April 2016

A beautiful hotel with a great location. There are good restaurants within a very short walking distance. Location is very safe - which our guide said was not true in some parts of the city. Our only difficulty was getting a private tour to Valparaiso...More

Thank Victoria F
Reviewed 6 April 2016

Concierge services were amazing. They handled the usual dinner reservations and transportation with great suggestions. Michael found concert tickets for a show that had been sold out for several months, for which I could not get tickets on my own despite my best efforts. I...More

1  Thank James B
Reviewed 6 April 2016

Upon arrival and checking into the hotel, I realized that I left my cell phone on the airplane. I explained to the Front Desk Agent (Mariamni) what had happened and how all my pictures of my new baby were on the phone. She was happy...More

Thank lukamaria
Reviewed 4 April 2016 via mobile

We just spent 2 nights at the Ritz in Santiago. The hotel is very well located near restaurants, parks and a residential neighbor hood. The service is excellent and there is a very nice concierge floor. The hotel provided us with airport transportation and they...More

4  Thank Murray1949
Reviewed 3 April 2016

Stayed on the club floor in connecting rooms with spouse and 9 year old boys, for 8 nights on vacation. Recently renovated club lounge is very handsome. Entire Concierge team on the floor were excellent. Rooms, hallways are "classic" Ritz Carlton, but very clean. My...More

Thank Thomas And Fami... V
View more reviews
PreviousNext
16162636465189
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 299 - USD 526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santiago
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#6 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#12 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 299 - USD 526 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santiago
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#6 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#12 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (630)
Room & Suite (257)
Dining (73)
Pool & Beach (42)
Amenities (63)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
satit_1981
29 June 2017|
AnswerShow all 5 answers
Response from Harumi1 | Reviewed this property |
I apologize, there are views of Andes, for sure. I was just thinking of my room which was of the city. If you are on the terrace you have a wonderful view or have a room high up.
0
Votes
Peru201193
18 March 2017|
Answer
Response from LMODelMar | Reviewed this property |
Try going to the hotel website and click on "Contact Us".
1
Vote
Peru201193
17 March 2017|
AnswerShow all 11 answers
Response from Elliott S | Reviewed this property |
I would recommend that you contact the hotel prior to your arrival to make this request. The hotel is very accommodating and will most likely make arrangements to store the clothing that you don't need, but alert them in... More
1
Vote
PreviousNext
123456
Room Tips
"Stay at the club level. It's convenient to grab a bite from the club room."
Read review
"Club level is worth the money"
Read review
"Ask for a Renovated Room"
Read review
"No advice here...sorry!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing