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The Ritz-Carlton, Santiago

Travellers' Choice award winner
#18 of 198 Hotels in Santiago
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The Ritz-Carlton, Santiago
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1,288 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Santiago
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Showing 827: English reviews
Chicago, Illinois
Reviewed 15 October 2015 via mobile

We were only here for one night on a stopover between the USA and Patagonia but we're very happy. They gave us early check in at 10:30 am and upgraded our room. The staff were all very helpful. Great breakfast buffet which we had twice!! The Metro station is half a block away and we bravely hopped on the metro...

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Thank annealone
Murfreesboro, Tennessee
Reviewed 15 October 2015

Just left the Ritz Santiago after a 4 night stay in a Junior Suite with Club Level access. Rooms were very nice and staff were fantastic. The Club Level team is what really made the stay awesome! Natasha, Marco, Matias, Fran and Camila are outstanding and made my visit wonderful. They helped me make tour arrangements and maximize my time...

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1Thank Andrew G
Reviewed 3 October 2015 via mobile

This was one of the nicest Ritz Carlton's I've ever stayed in. The service was spot on, the room immaculate, and the food was very good. The United States ritzs' have a lot to learn!!! The staff in Santiago were more than polite, they were helpful, and very gracious with my efforts to speak Spanish. To top it all off,...

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2Thank Jm W
Santiago, Chile
Reviewed 2 October 2015 via mobile

The pool alone is worth buying a suit if you forgot one. Service is top notch. After spraining my ankle the day before leaving for Santiago, the bellman made a special trip to the kitchen to get an icepak at 12:30 am! I just wish I could remember his name to give recognition. Great location, outstanding service. Breakfast had significant...

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Thank ceeray
Rio de Janeiro, RJ
Reviewed 30 September 2015

The hotel is great, good rooms, good staff, very helpfull, everything I asked they did their best. I booked severall rooms ( group ) for my daughter`s wedding. As a hotel it was fantastic, but for the wedding party we had a lot of problems. The main was that for the day of the wedding they had also booked a...

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Thank abtrix
London, United Kingdom
Reviewed 27 September 2015

Beautiful, stylish hotel with huge common parts. Constanza in Reception particularly helpful and friendly but all the staff are great and make one feel very welcome in a genuine way. Our rooom overlooked a building site so our request to move was dealt with immediately up to the front on the 11th floor which was lovely. Spacios, clean and very...

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Thank Brigitte H
Brenchley, United Kingdom
Reviewed 27 September 2015

From the moment you arrive you can sense the class but in no way is the hotel pretentious. The welcome is relaxed and engaging. The rooms are beautifully appointed, the king sized bed just sumptuous, and everything works. The staff are brilliant and could not do more to help. Breakfast too is exceptional with a wide choice of everything you...

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Thank Alistair V
Georgia
Reviewed 16 September 2015

Good location, very clean. Short cab/ Uber ride to restaurants and museums with many restaurants within walking distance. Every concierge on the concierge's floor was extremely helpful and friendly. We would stay on that floor again, everything we needed or wanted was right there. The hotel arranged for an English speaking driver to drive us to Valpraiso and Luna del...

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Thank Karen B
Dubai, United Arab Emirates
Reviewed 13 September 2015 via mobile

Second visit to Santiago and first stay at the Ritz Carlton Santiago. The RC is well located and has easy access to all the modern areas and restaurant, shopping etc. We utilised the hotel for small conference and the service teams performed wonderfully and fully aligned themselves to our needs for a successful event. Food and Beverage also highlighting the...

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1Thank APM
Reviewed 13 September 2015

Very nice accommodations, very attentive staff, great breakfast and dining experience. We stopped on the way to, and upon return from, Portillo. They managed many groups transferring to vans very nicely. I would stay there again without reservation. The sommelier guided us through a bunch of Chilean wines, which we enjoyed very much.

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Thank Daniel H

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 

Additional Information about The Ritz-Carlton, Santiago

Address: Calle Uno 15, Santiago 8360482, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: $329 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#3 Family Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Santiago staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, and try to get a room on the front facing the theater”
BruceMcdou, 3 Apr 2017 | Read review
“Views and noise level from either side of the hotel are good.”
Harumi1, 31 Mar 2017 | Read review
“Avoid 908 - window is broken, they know about it, but said its hard to fix.”
andrewbL8726QW, 25 Mar 2017 | Read review
“currently construction on upper levels so if want a view, have to deal with that. We took no view quiet room on 5th floor.”
kb147, 15 Mar 2017 | Read review
“City View room was spectacular and quiet”
asaint69, 6 Mar 2017 | Read review
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