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Extrelely well located, just minutes from downtown, typical Ritz.
Service is flawless, the brakfast is superb, the guys at the concierge very nice and helpful.
My only negative commente is that a classy hotel like the Ritz should not charge for wi-fi connection, this is...More
The staff at this hotel was the best of any hotel I have ever stayed. The food was excellent and the restaurant manager Juan Giancarlo went above and beyond to provide great service and special treatment to our family. Thank you again for the wine...More
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We were happy to stay here. Very nice, clean room, friendly service. The rooms are getting a little outdated but still were nice. Roof top pool is lovely. We had access to the club level room which had complimentary breakfast and evening snacks and cocktails,...More
Service was EXCELLENT!! But I was expecting a much nicer room. I'm rating this average because I have stayed in other Ritz Carltons and I'm comparing it to them. Curtains were very old and hadn't been cleaned in a while. Cracks in tile and baseboards...More
1 Thank Lyeles8785
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 3 October 2016
Dear Lyeles8785, thank you for taking the time to write your comments and the constructive feedback in regards to the cleanliness in the room. I will make sure to work with our housekeeping team to avoid this to happen in the future. In addition I...More
Just returned from three incredible nights at the Ritz-Carlton Chile. The staff was top notch. Michael, one of the concierge staff helped us plan our wonderful winery trip to Santa Rita and lunch at the vineyard. The pool is amazing. Bring your swim suit! Wish...More
Response from Elliott S | Reviewed this property |
I would recommend that you contact the hotel prior to your arrival to make this request. The hotel is very accommodating and will most likely make arrangements to store the clothing that you don't need, but alert them in... More
I would recommend that you contact the hotel prior to your arrival to make this request. The hotel is very accommodating and will most likely make arrangements to store the clothing that you don't need, but alert them in advance.