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The Ritz-Carlton, Santiago

Travellers' Choice award winner
#16 of 194 Hotels in Santiago
GreenLeadersSilver level
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1,143 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Reviewed 3 days ago NEW

The customer service was excellent in every area of the hotel (front desk, restaurants, lounges). Rooms were clean and spacious. The food was very good and the breakfast buffet had a nice variety of offerings.

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Helpful?
Thank Tina S
West Palm Beach, Florida
Reviewed 5 days ago NEWvia mobile

There were many things about this hotel that were Fabulous. The Staff was great very well trained the checkin desk on the 10th floor was terrific. The rooms were spacious and comfortable. They also were very quiet. That is important to me! The one thing though that is below par is there restaurant. We had dinner there and the food...

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Thank CaptainMo1
Memphis
Reviewed 5 days ago NEWvia mobile

This fine hotel is a consistent representation of the Ritz-Carlton brand. In fact, once in your room, you may not be able to tell it from any other metropolitan Ritz-Carlton property. The treat at this location is the breakfast and juice/coffee bar. If you do not have time for a seated meal, the eager barista will be happy to make...

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Thank Michelle M
Summerfield, United States
Reviewed 1 week ago

From the concierge to the restaurant staff, all came across as very happy to have us at the hotel, and attended to our requests diligently. Next to the subway stop,it allowed us to avoid the Santiago traffic for a lot of our local activities.

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Thank Jasbir S
Seattle, Washington
Reviewed 1 week ago

This hotel had everything we wanted. The location is perfect. It is an easy walk to the large mall/tall building and the metro is very close. The lobby area is very welcoming as are the rooms. The bed was comfortable and the room was a good size. The furniture/window coverings are a bit dated but everything was clean and organized....

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Thank Megs98198
Plano, Texas
Reviewed 1 week ago

The service was spectacular. We stayed at the Club level and the concierge team was amazing. They went above and beyond to ensure that we have a good time. The Club food was excellent with lots of choices and drinks. The location of the hotel was also wonderful, it is safe and in the business district. The area is clean...

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Thank Safarwith3kids
Monument, Colorado
Reviewed 1 week ago

This hotel had everything the location was great and staff was amazing . The breakfast buffets were outstanding as well as the service. Accoumandations for sleeping were terrific and the views from the rooms are gorgeous of the city. Roof top spa was really special as well. We would stay there again fabulous!

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Thank georgiac864
Reviewed 1 week ago via mobile

This a very good hotel which serves very good breakfast. It is well placed in the newest part of the city and the decor reminds you perfectly of other Ritz-Carlton hotels. The restaurant's food however is mediocre.

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Thank Sarloc L
Reviewed 2 weeks ago via mobile

This stay was the last night of our 3 week honeymoon trip traveling Chile. Our goal was to relax and recoup before our long travels home, and this hotel provided just that. We left only for lunch, but came back to catch up on sleep in the plush bed, take wonderful hot showers, lay out on their rooftop deck and...

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Thank DCtoTN
New York City
Reviewed 2 weeks ago

I staid at the Ritz with my partners and we have been treated as expected, SUPERB! Starting form the check-in were all our special requests were immediately arranged, from the hotel room which is very generous equipped with all the necessaries someone would need. Also the spa and the gym on the top floor are gorgeous with an amazing view...

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Helpful?
Thank RedfordM

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 

Additional Information about The Ritz-Carlton, Santiago

Address: Calle Uno 15, Santiago 8360482, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: $351 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Amex, Marriott, Hotels.com, Booking.com, Odigeo, Travelocity, Priceline, Agoda and Jetsetter so you can book your The Ritz-Carlton, Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#3 Family Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#10 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Santiago staff and other travellers.
12 questions
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Questions? Get answers from The Ritz-Carlton, Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra money to stay at the Club level it is well worth it”
 of 5 bubbles Safarwith3kids, 27 Nov 2016 | Read review
“Choose a room in the top floors.”
 of 5 bubbles RedfordM, 24 Nov 2016 | Read review
“Would not know”
 of 5 bubbles luizorlandoc, 14 Oct 2016 | Read review
“Try to stay on the club levels”
 of 5 bubbles chicagolover59, 6 Oct 2016 | Read review
“All the rooms are good”
 of 5 bubbles HappyTravellerMe2013, 19 Sep 2016 | Read review
5 of 5
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