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The Ritz-Carlton, Santiago

Travellers' Choice award winner
#18 of 196 Hotels in Santiago
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Santiago
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1,307 Reviews from our TripAdvisor Community

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Showing 836: English reviews
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Reviewed yesterday NEW

I am presently in the Executive Lounge of the Ritz Cartlon, Santiago, waiting for my time to transfer to the airport and home. This has been my fifth stay at a Ritz Carlton hotel, once in Miama Fl., once in Berlin and my third here in Santiago. Miami was not good but Berlin and Santiago have been excellent. I have...

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Helpful?
Thank Petychka
Rio de Janeiro, RJ
Reviewed 5 days ago NEW

This was my first time staying at a Ritz hotel... I was expecting luxurious rooms and an amazing experience... I would say i was not overwhelmed by the experience... The rooms were average (having stay in W Chile, Marriot, Sheraton Towers, Sheraton) when compared to the other hotels I have stayed at. For example, the rooms in the W are...

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Helpful?
Thank jamescasonjr
Marina del Rey, California
Reviewed 1 week ago

You arrive at this great location and will be greeted by a beautiful classic lobby. Check in was quick and efficient. Check out not so much. I should have checked out at the lounge level. Service was otherwise on point. Speaking of the lounge, if you are not a sufficiently high level of frequent stayer level to get free executive...

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Helpful?
Thank dwalker43
Coleman, Canada
Reviewed 1 week ago via mobile

This hotel never disappoints with regards to service and comfort. Meals are a bit pricey but good quality and preparation - breakfast being my best choice of meals at the hotel. Concierge and front desk professional and helpful. Made use of the hotel cars that they offer instead of taking taxis - once again friendly and professional going out of...

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Helpful?
Thank lmd99
Fort Lauderdale, Florida
Reviewed 2 weeks ago

It's a Ritz Carlton- you can't go wrong. The staff is lovely and the hotel is in a nice neighborhood. Most sites are a quick metro trip away. Breakfast was included in our rate and there is a buffet, but also selections that are made to order include omelets, eggs benedict, etc. The rooms are a little outdated, but it...

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Helpful?
Thank AricaFL
Seattle
Reviewed 2 weeks ago

What was the most outstanding feature of this RC was the extraordinary service and assistance provided by every member of the staff. The rooms are supposedly going to be updated next year, which will be great. I do hope the hotel will attend to updating the fitness center, which needs a lot of work and new machines/equipment.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank A8267PIjohnr
London, United Kingdom
Reviewed 2 weeks ago

Having traveled through Chile and Argentina in the preceding 3 weeks it was a delight to be greeted so warmly and in English. This is not the only reason the staff and experience stood out it was because it was clear from the minute our car door was opened on arrival that we were in good hands. We had an...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Daryl S
Montreal, Canada
Reviewed 2 weeks ago

Great in all respects but in need of renovation (ongoing) for rooms and bathrooms: not a sufficient issue not to enjoy this otherwise great hotel in the usual Ritz tradition. Staff particularly helpful especially at the lounge if applicable to you. Restaurant and Bar outstanding. The El Golf metro station is right out the front door, which is better than...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Andre0072014
London, United Kingdom
Reviewed 4 weeks ago via mobile

For those who are used to glamorous hotels around the world and who know the group of hotels then they will be used to these high standards but for those coming to experience chile for the first time then to spend the first or last night of their holiday in the Ritz is pure bliss. The rooms are spacious with...

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Thank Hughie A
Reviewed 4 weeks ago via mobile

We are a family of 5 and the Ritz had adjoining rooms. The rooms were clean and was spacious. On the 10th floor, there is a club level that one can opt in (for a fee) or use status points. We paid for the club level, which included drinks and snacks throughout the morning and night. There is breakfast, lunch...

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Helpful?
Thank Le C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 

Additional Information about The Ritz-Carlton, Santiago

Address: Calle El Alcalde No. 15, Santiago 8360482, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: $309 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#3 Family Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Santiago staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all rooms would be similarly good.”
Petychka, 26 May 2017 | Read review
“Ask for a renovated room, and try to get a room on the front facing the theater”
BruceMcdou, 3 Apr 2017 | Read review
“Views and noise level from either side of the hotel are good.”
Harumi1, 31 Mar 2017 | Read review
“Avoid 908 - window is broken, they know about it, but said its hard to fix.”
andrewbL8726QW, 25 Mar 2017 | Read review
“currently construction on upper levels so if want a view, have to deal with that. We took no view quiet room on 5th floor.”
kb147, 15 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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