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I'm remiss at not writing this since our April stay, but the positive feeling has endured to the present, so I guess that is a good indicator of the positive experience.
Our room/suite was large and comfortable with a great adjacent siting room, the common...More
Was only here for a few days but the service and hospitality was incredible. Great rooms and fitness area and the people are incredible.
When you travel as much as I do the tendency is to look at opportunities and complain but they give you...More
A smart elegant hotel, well located in the centre of the business district. Service is excellent as you’d expect and the staff helpful. PROS: Great power shower, very comfortable bed, good room sound proofing, quick and effective air con, fantastic top floor hot tub and...More
What can you say about a Ritz Hotel that has not been said already. This hotel has great rooms, great service and great food. From the doormen, the lobby desk attendants and the concierge all where there to help as soon as they saw you....More
We stayed for four nights and found the hotel to be below average for a Ritz; however, a bright spot was the bar, drinks were excellent and service really good! Jamie and Carlos both treated us like we were special. We kept going back for...More
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 3 weeks ago
Thank you for taking the time to provide your feedback. I would like to thank you for your positive observations about our bar service provided by Jamie and Carlos. We will ensure to share this feedback with them. In regards to your overall...More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.