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San Cristobal Tower

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395 Reviews from our TripAdvisor Community

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Showing 219: English reviews
London, United Kingdom
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

My first time staying at the San Cristobal Tower was a good experience. PROS: It’s modern and clean with charming and attentive staff. Good (not too far) walking distance from shops, cafes, restaurants. Amazing views from the 21st floor restaurant / bar. CONS: Takes ages to stabilise the shower temperature. With 2 hotel entrances organised taxis get confused which to... More 

Thank niknak586
Upper Bavaria, Germany
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I had a generous and quiet room and enjoyed the breakfast in the lounge on the 21st floor with great view. The staff was always very friendly and helpful. The hotel is a bit out of the center, so you usually need a taxi, footpaths are only limited.

Thank Peter F
Philadelphia, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

San Cristobal Tower hotel at first look is expensive at over $225 (prepaid), however it is worth every penny. Official taxi ride from the airport (SCL) to the hotel is about $35. It is very adviseable to use the official taxi (ignore the numerous hand held signs for taxi and go to the official taxi counter). This hotel tower is... More 

Thank COC315
Level Contributor
5 reviews
Reviewed 3 weeks ago

This hotel will "wow" you from the beginning at the entrance, lobby, pool area, restaurants and the room itself. The staff is very accommodating to meet your needs. I have never been in an hotel were room service (concierge, laundry and buttler services) work so fast. Breakfast is included at TwentyOne Bar & Lounge. Also try the lunch buffett at... More 

Thank 892alejandrah
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

We arrived and there was no one to check us in. We were tired and hungry and waited for 15 minutes to someone to show up. The front desk guy appeared and check in was slow and not the type of service I expected from luxury collection hotel. The guy who attended us was COLD and not very welcoming. Overall... More 

Thank licthan03
Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

The price justifies the means. It's a nice place to stay, though a little boring at times. The beds were comfortable, the food was good and the staff were lovely. I preferred spending much more of my time in downtown Santiago, but it was nice to come back to the room here. The staff also make it stupidly easy to... More 

Thank markymark_88_11
Basking Ridge, New Jersey
Level Contributor
90 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 23 September 2016 via mobile

Beautiful full service hotel in high rise that gives you an absolutely breathtaking view of Santiago and the mountains that surround it. Excellent breakfast included, and the evening happy hour on the 21st floor is great too. Large, comfortable rooms, friendly staff. Part of the same complex as the Sheraton hotel, with which it shares bars and a great pool.... More 

Thank pickynotsnooty
Santo Domingo, Dominican Republic
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 September 2016

I have been coming to Chile for the last 20 yrs and stayed in the old Sheraton (by the tower) the first time back in 1996............nowadays, every time a visit Santiago stays at the tower.....small but nice breakfast restaurant with great view and very good restaurant at night : EL CID.....enjoy

1 Thank rhmejia
Venice, California
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 September 2016 via mobile

Really enjoyed my stay at San Cristobal. Centrally located, very clean and well appointed. The 21st floor bar has a fantastic view for sunset. I arrived early after an overnight flight (10am) and they were able to get me right into a room. Staff is very friendly and accommodating.

Thank Kylebwheeler
Level Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 August 2016 via mobile

I would have given this hotel 1 star on day - 1 of my stay , but the ratings improved by check out time . Location , view n rooms are nice . But on day 1 on checking in I was made to wait , and then given a room that had no flush and lights working . They... More 

Thank Dr Nikhilesh V
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, We want to thank you for having taken your time to give us your feedback regarding your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in the check in area. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of our services.... More 

228 photos of this hotel

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  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Paid Wifi
  • Public Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With the majestic Andes Mountains as a backdrop, San Cristobal Tower, Santiago provides a sophisticated service in a privileged location. Nestled among parks and gardens in Providencia, just a few minutes away from the airport and conveniently located nearby museums, art galleries, theaters, restaurants and bars. ... more   less 

Additional Information about San Cristobal Tower

Address: Josefina Edwards de Ferrari 100, Santiago 8320000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $297 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — San Cristobal Tower 5*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Media 8, Inc., Expedia, Booking.com, HotelTravel.com, Odigeo, HotelsforEveryone, Agoda, Hotels.com, Priceline and Travelocity so you can book your San Cristobal Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Cristobal Tower Hotel Santiago
San Cristobal Hotel
San Cristobal Santiago
Hotel Style:
#16 Spa Hotel in Santiago
#24 Business Hotel in Santiago
#28 Romantic Hotel in Santiago
#29 Luxury Hotel in Santiago
#39 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from San Cristobal Tower staff and other travellers.
4 questions
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Honolulu, HI
1 day ago

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Questions? Get answers from San Cristobal Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the Andes, high up”
  • Night view
  • Bathroom
  • View from 21st Floor
  • Hallway
 of 5 bubbles niknak586, 25 Nov 2016 | Read review
“High floor, city view.”
 of 5 bubbles COC315, 10 Nov 2016 | Read review
“Rooms on the East side have great views.”
 of 5 bubbles 892alejandrah, 8 Nov 2016 | Read review
“Top Floors facing city have a nice view, low floors can be noisy.”
 of 5 bubbles ryanrichmondc, 8 Jul 2016 | Read review
“ask for the city or mountains view. The San Cristobal view is calm but not as nice as the others. All rooms are well located and calm”
 of 5 bubbles edvinsr2015, 5 Jul 2016 | Read review
5 of 5
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