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NH Ciudad de Santiago

Booking.comUSD 100*
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#57 of 196 Hotels in Santiago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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NH Ciudad de Santiago
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1,391 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Copenhagen Region, Denmark
Reviewed 6 days ago NEW

NH Ciudad de Santiago - or City of Santiago - is well located, being close to two Metro lines and within walking distance of the Italian Barrio in one direction and Pablo Neruda's house in another direction. It seems a very safe area, with the French Embassy across the street, and I found the hotel to be quiet, despite its...

Review collected in partnership with NH Hotels
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1Thank David N
Sao Paulo, Brazil
Reviewed 1 week ago

The NH Ciudad de Santiago is a solid accommodation option in the friendly Providencia neighborhood. It's very well located next to the Parque Florestal that runs along the Mapocho river and a stone throw away from the bohemian neighborhoods of Bellavista and Lastaria. The two best things in this hotel are its spacious rooms (all of them are suites, with...

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Thank RodrigoPintoSP
Reviewed 1 week ago via mobile

We stayed 2 nights in a twinbed room in this hotel. 1. Room: + great fresh bed + 2 rooms and bathroom + a lot of fascilities in the bathroom and pens and paper + super clean + very quiet hotel + breakfast was included and ok - no coffee and tea fascilities 2. Location + close to good restaurants...

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Thank myegotrip
Temuco, Chile
Reviewed 11 April 2017

I asked for a change of room, in the bathroom the shower key was broken, plus the bathroom door did not close properly, then the second room also had problems at the bathroom door. Little concern on the part of the hotel

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Thank marialilians
Buenos Aires, Argentina
Reviewed 11 April 2017

This hotel it's very confortable. The breakfast is delicious. The rooms are very comfortable. All is very clean. The personal is so nice. The pool is good. The metro is 200mts. The restaurantes 100mts.

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Thank Debora M
Warsaw, Poland
Reviewed 11 April 2017

I arrived to the hotel at 23.45hs from the airport and once I arrived they told me they had no more available rooms, even If I had a reservation for 4 nights and also reserved a conference room for an event we where making in the hotel. So for that 1st night they sent me to Park Plaza Hotel where...

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1Thank franciscogR7684DM
Reviewed 11 April 2017 via mobile

I stayed at this hotel last week for a business trip, it is a nice hotel however it has a really bad service, the room service sucks!! They treat you very bad, the food was not good. The location is not bad.

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1Thank juanrek
Reviewed 22 March 2017 via mobile

The hotel is located in Providencia, the rather better side of Santiago. Can be reached in approx. 30min from the airport (wo. traffic). Small entrance area and rather small breakfast room, but very large rooms (it is rather a studio with three full rooms). Was located in the upper 12 floor, but unfortunately no nice view at all. Breakfast ist...

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Helpful?
Thank Rudolf S
icastilloalvarado, Director de Recepción at NH Ciudad de Santiago, responded to this review

Dear Mr Rudolf First of all on behalf of all staff the NH ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that in your next stay in Santiago your experience can be much better. Kind Regards! Ignacio...

Ottawa, Canada
Reviewed 18 March 2017

If you can deal with some paint peeling off here and there, you'll enjoy this wonderful hotel. The rooms are large with lost of closet space. The beds are super comfortable and tne area is very quiet. The staff is helpful but not very friendly (typical Chilean I am told). The breakfast was fantastic. The presentation of the food was...

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Thank CharlesSeems
Management response:

Dear Mr Charles, I want to tell you how much we apreciate your comments , not only because of the positive thigs also for the things that you say were not good, this is a possibility for us to improve and be better every day. If you decide to come again to Santiago , we would be more than please...

Lafayette, California
Reviewed 16 March 2017

We went here as part of a suboptimal group tour which we usually avoid. However, the hotel turned out to be a pleasant surprise. We went a day early so had some time to explore around and the location is fantastic. Close to subway, close to park, very nice old neighborhood. The hotel staff were friendly and helpful. We were...

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Helpful?
Thank K B
Management response:

Dear Mr, It's a real pleasure for me and all the Hotel staff to read your opinion about your stay ; we want you to know that everything that you find maybe not so good on the hotel will be changed or modified thanks to you , please let me extend and invitation in case you visit Santiago again ,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 

Additional Information about NH Ciudad de Santiago

Address: Avenida Condell 40 | Providencia, Santiago 11100, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $125 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Ciudad de Santiago 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Expedia, Hotwire, Travelocity, Priceline, Orbitz, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your NH Ciudad de Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago
Hotel Style:
#23 Business Hotel in Santiago
#27 Family Hotel in Santiago
#28 Luxury Hotel in Santiago
#33 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Ciudad de Santiago staff and other travellers.
33 questions
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Questions? Get answers from NH Ciudad de Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some views are definitely better than others. since we came on a group tour, we didn't have much choice.”
kb147, 15 Mar 2017 | Read review
“Insist on a newly renovated room”
  • Filthy floor
  • Cracked bath and surrounds
croftonMelbourne, 8 Mar 2017 | Read review
“No issues with the rooms I could see.”
markboyd60, 22 May 2016 | Read review
“The suite is a good value for money.”
saiyedaftab, 16 Apr 2016 | Read review
“Rooms in front of the square were fantastic”
Rezaddr, 29 Mar 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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