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Santiago Marriott Hotel

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#20 of 195 Hotels in Santiago
Certificate of Excellence
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1 room 2 adults 0 children
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Santiago Marriott Hotel
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1,274 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Reviewed 5 days ago NEW

I received a complimentary upgrade to a executive suite. Really appreciated! The suite was well-appointed and comfortable with double sinks and separate spaces of bathtub and marble shower room. The executive lounge was very good with a variety of food and free drink in happy hour and breakfast. Staffs were very helpful and efficient. Heated outdoor pool with a jacuzzi...

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Helpful?
Thank bachelor8
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear bachelor8, We are very happy that your suite was of your liking and that you enjoyed the Executive Lounge and were able to relax at the jacuzzi after each full day tour. Thank you for sharing your experience and for pointing out how helpful and efficient our staff is. We look forward to having you stay with us again...

Montevideo, Uruguay
Reviewed 5 days ago NEWvia mobile

Great location in Los Condes area (spelling?). A really upscale neighborhood of Santiago. It's one block from a large mall with several good restaurants. Also near a large urban park where they were doing a movie festival while we were there, complete with outdoor screen. We were on the concierge level room, so on a high floor with excellent mountain...

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Helpful?
Thank In4itt
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear In4itt, Thank you for sharing your comments on Tripadvisor. We are very pleased that you love this Marriott and that our location and facilities lived up to your expectations. We hope you visit us again in the future. Kind regards, Victor Parada Gerente General

West Bloomfield, Michigan
Reviewed 6 days ago NEW

The location is ideal- Near to the best mall in Santiago!!! There are plenty of restaurants there as well. We used the Hop on- Hop off tour bus. The first stop was a short walk from our hotel. Maria Jose, at the hotel concierge was most helpful with suggestions for us. The outdoor pool was a welcome place to relax...

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Helpful?
Thank Carol W
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Carol, We are pleased that the location, facilities and service at Santiago Marriott were of your liking. Thank you for sharing your review and for highlighting the service provided by María José, she will be very happy to read your comments. We hope to see you again in the future, it will be our pleasure to welcome you back....

Reviewed 1 week ago via mobile

She is the best hostess we have ever met. We were welcomed very warmly. She was attentive to every detail. It was the best family reunion we had. Thanks Ludi, we will be back soon. Five Stars for you.

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Helpful?
Thank Patrik5
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Patrik5, We appreciate you taking the time to share your comments on Tripadvisor. Ludi will be very happy to read that her warmth and attentiveness helped your family reunion be the best you had. We hope your next visit will be very soon. Kind regards, Victor Parada General Manager

Reviewed 1 week ago via mobile

Love this place! Great lounge, great staff and great location. Santiago I should a great city but I liked have a refuge of luxury to retreat to. The only downside is it's a bit too far to the metro. Other than that this is a great place to stay.

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Helpful?
Thank Steven R
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Steven, Thank you for sharing your comments on Tripadvisor. We are very happy that the service provided by our staff and our location at Las Condes neighborhood were of your liking. We hope you visit us again in the future. Kind regards, Victor Parada General Manager

Reviewed 2 weeks ago via mobile

Modern and such a great location to shops a mall and the facilities are good too. The pool is a sun trap for a short period of the day but the rooms are a good size and bed are very comfortable. Baths are a good size and as you can see from my photo if you get a corner room...

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Helpful?
Thank Shayne250978
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Shayne, We are very pleased to confirm through your comments that you enjoyed your stay with us and that our facilities and services were of your liking. Thank you for sharing your kind words on Tripadvisor. We hope to see you again on your next visit to Santiago. Kind regards, Victor Parada General Manager

Boston, Massachusetts
Reviewed 2 weeks ago

The Santiago Marriott Hotel is one of the best Marriott hotels we've stayed at, and we've stayed at many all over the world. The staff is friendly; the lobby is spacious and aromatic and provides complimentary fruit juice in little glasses. The executive lounge offers a variety of foods for breakfast and evening snack hour. The people there were also...

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Helpful?
Thank figburrata
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear figburrata, We are very happy to read that Santiago Marriott Hotel is one of the best Marriott hotels you have stayed at. Thank you for sharing your comments and for highlighting the service provided by Tony and the rest of the team. We hope you visit us again soon, it will be our pleasure to welcome you back. Kind...

Reviewed 3 weeks ago

Absolutely outstanding hotel, very good service and nice rooms, bright, large, and comfortable. They do have very good pillows and bed and and the bathroom is good as well. The vip lounge in the floor 23 is good, but should be bigger. The parking capacity is great, also for the restaurant that the hotel has.

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Helpful?
Thank Marcel D
Santiago_Marriott, Guest Relations Supervisor at Santiago Marriott Hotel, responded to this review

Dear Guest, I would like to thank you for taking the time to share your experience on Tripadvisor. We take great pride in serving your needs and the opinion from a guest as valuable as you is really important to us. If you have any other comments that you would like to share with us, please feel free to contact...

Los Angeles, California
Reviewed 4 weeks ago via mobile

We book 2 nights in this hotel because we are used to traveling with Marriot. Big disappointment! The stains on the carpet were huge! It was disgusting to walk in the room. There were 4 of us and they would only leave one shampoo per room. One I asked for more, they asked me why? The jacuzzi is falling apart....

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Helpful?
Thank Elizabeth S
Santiago_Marriott, Guest Relations Supervisor at Santiago Marriott Hotel, responded to this review

Dear Mrs. Elizabeth, Thank you for taking the time to tell us about your experience on Tripadvisor. Please accept our apologies for not meeting your expectations during your stay and for the inconvenience you had at NAO Health & Spa, related to this, I personally talked to our Engineering Manager so he can follow-up this issue. Your feedback is really...

Reviewed 12 December 2016

Great Hotel for Business. Great, professional and welcoming staff. Executive lounge on top floor has a great view of las condes. Breakfast is awesome. Very nice rooms with large TVs and great views. Totally recommend.

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Helpful?
Thank Marcos B
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Marcos, We are pleased that we were able met your expectations during your recent stay at our property. Thank you for recommending us and for pointning out how professional and welcoming our staff is. We hope you visit us again soon. Kind regards, Victor Parada General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Med
Cafe Med
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Santiago Marriott Hotel

Address: Avenida Presidente Kennedy 5741, Santiago 6772208, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $200 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Marriott Santiago
Santiago Marriott
Hotel Style:
#3 Business Hotel in Santiago
#9 Green Hotel in Santiago
#9 Family Hotel in Santiago
#14 Luxury Hotel in Santiago
#15 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Santiago Marriott Hotel staff and other travellers.
16 questions
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Questions? Get answers from Santiago Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to concierge level, so you may have access to the executive lounge. It's worth it. Also higher floors offer better view.”
 of 5 bubbles figburrata, 3 Jan 2017 | Read review
“Try asking for the corner suites ... they might have one free and you might get lucky”
 of 5 bubbles marcosb495, 11 Dec 2016 | Read review
“ask for high floor facing Andes.”
 of 5 bubbles RuppertNewYork_NY, 6 Dec 2016 | Read review
“Ask for view of Andes”
 of 5 bubbles lisasB3777TB, 18 Oct 2016 | Read review
“Request views of mountains, or you will be looking at another building b”
 of 5 bubbles 70phyllisk, 12 Oct 2016 | Read review
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