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Austral Suites

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168 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 December 2015

We were 3 couples in different rooms and stayed twice in the apartaments. First for 3 nights in apartaments 909, 1009 and 1109. Second for two nights in apartaments 709, 809 and 909. When we arrived (saturday) room 909 was with it's curtains on the floor. We asked for help in the reception and the mantainence guy came and said... More 

Helpful?
Thank Fábio E
United States
1 review
Reviewed 14 August 2015 via mobile

While this facility had many nice amenities having a five day supply of my prescription drugs and an entire bottle of ibuprofen taken from my zipped up luggage was too much! Do not leave medications in the room unattended! The first day the prescription pills were in an RX labeled the bottle; the second day only the empty bottle remained!... More 

Helpful?
Thank A V
Gananoque, Canada
Level Contributor
83 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 6 May 2015

The accommodations are first class. Comfortable, clean rooms and bathrooms, small but functional kitchens. The rooms are well furnished with balconies and lots of natural light. Wifi was excellent. The location is very good in a very safe neighbourhood and withing walking distance of Santiago's great metro. When arriving there is no presence from Austral management...the suites are located in... More 

Helpful?
Thank WParks
Montreal, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 April 2015

Stayed here for 10 days at the beginning of April. The first 3 days were in an apartment on the 4th floor with a view on the another apartment building. We were then moved to the 21st floor. Well tear open the curtains covering the huge windows! Now this is a view! We took advantage of the balcony and spent... More 

Helpful?
Thank loust
Bursa Province, Turkey
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 April 2015

Great location, awesome terrace. There is a laundry facility in this living complex. Staff is a little bit cold and not helpful. But generally people are not warm in Chile. Keep your valuables safe in every case. !!!!!!!! !!!!!!!! !!!!!!!!!!My bag was stolen(together with my passport) in the sushi bar downstairs.!!!!!!!! !!!!!!!!! Take care of your credit card expenses, there... More 

Helpful?
1 Thank truderdanny
Washington, DC
Level Contributor
140 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 15 January 2015 via mobile

Noting the below, I would stay here again but only if arriving during business hours. First the bad: Arrival was the worst I ever had. This is a residential building and the reception desk had no record of my reservation. Flight arrivals in Chile are often late night. Arriving to find no reservation at 2am, and a desk clerk who... More 

Helpful?
Thank FunInMD
New York
Level Contributor
145 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 7 December 2014

Location is amazing, very central, in a very convenient and sophisticated neighborhood. Could not be more pleased! From here you can get to ANYWHERE very conveniently, and everything you may need for your stay is within easy walking distance-- restaurants, groceries, pharmacies, small stores. The apartment itself is very well furnished, total comfort, great views. Instead of a vacation residence,... More 

Helpful?
Thank RobNewYorkCity
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 December 2014

We were really surpised at how nice this place was. It was a one bedroom apartment on the 18th Floor which was lucky as this gave us great views above the treeline. It has modern decoration and super comfy massive bed. It also had a lovely long balcony with table and chairs and the views across to San Cristobal were... More 

Helpful?
Thank alison h
Dublin, Ireland
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 November 2014

Our one bedroom apartment with full kitchen in this office building in Providencia was great value and convenient with the Pedro de Valdivia metro station (Linea 1) a 2 minute walk away. Getting groceries was easy with two convenience stores at the corner and a full service grocery store 2 blocks away. Our apartment was on the 21st floor with... More 

Helpful?
3 Thank SpudMechanic
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2014

We had a great stay at Austral Suites for a week--excellent location in Providencia (close to the metro stop), great wifi, beautiful studio (which was certainly big enough for both of us for a week). The only problem we had was that we arrived at 9 AM, an hour before anybody from the staff was there. Once the staff arrived,... More 

Helpful?
1 Thank RedShandy
denpaccot, General Manager at Austral Suites, responded to this review

Dear Shandy, Thank you for your very complete review. I am glad to know that yo liked Austral Suites. Regarding the check in, it is possible to check in at any time at Austral Suites, even on Sundays or during the night, for that you just have to book the apartment on the date you are going to use the... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
In the heart of Santiago, close to down town, restaurants, supermarkets, banks and all kind of shops, Austral Suites have fully furnished apartments to make you feel at home. ... more   less 

Additional Information about Austral Suites

Address: Francisco Antonio Encina 1781 | Providencia, Santiago, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $88 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austral Suites 3.5*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Austral Suites staff and other travellers.
15 questions
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Questions? Get answers from Austral Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away of Austral Suites”
 of 5 bubbles f_bioe836, 28 Dec 2015 | Read review
“Rooms higher up have better views...we had one on the 17th floor that had amazing views.”
  • Night View from 17th floor room
  • View from 17th floor room
 of 5 bubbles WParks, 5 May 2015 | Read review
“the higher the better”
 of 5 bubbles loust, 14 Apr 2015 | Read review
“Higher floors have nice view.”
 of 5 bubbles truderdanny, 2 Apr 2015 | Read review
“Try to get a room on the top floors eg 18 and above as these have the best views, not sure how you do that but you could email the owner and request - think if you book early enough you get these higher rooms anyway”
 of 5 bubbles alisonh561, 4 Dec 2014 | Read review
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