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Traveller (109)
Room & Suite (103)
Pool & Beach (7)
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Overview
  • Excellent39%
  • Very good43%
  • Average8%
  • Poor2%
  • Terrible8%
19 Jan 2018
“Ideal location, great facilities and fabulous service”
4 Jun 2017
“Very poor management ”
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (203)
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1 - 5 of 30 reviews
Reviewed 19 January 2018

On a quiet side street in Providencia, the Austral Suites in Concepcion are ideal for exploring Santiago. Everything we needed was in the apartment and whilst quite basic in style, that is reflected in the price we paid. The laundry on the second floor was...More

Thank nerina58
Response from denpaccot, General Manager at Austral SuitesResponded 23 January 2018

Thank you for your kind review and for choosing Austral Suites for your stay in Santiago!! Regards, Denis

Reviewed 4 June 2017 via mobile

1 of the worst place that i have ever stay. Nobe of the staffs cabt speak any English. The manager only talk to us on the phone and he promised to come to our apartment to explain all the apartment facilities and surrounding area but...More

Thank Ic C
Response from denpaccot, General Manager at Austral SuitesResponded 19 June 2017

Dear guest, I am very sorry to hear that you had a bad experience at Austral Suites. I think you spoke with one of our staff and not with me, the general manager. And you are right one of our staff does not speak English....More

Reviewed 18 January 2017

I was traveling with my boyfriend and 4 other members of his family. We had 3 rooms and we only stayed at Austral Suites for one night. It was hard to find the building itself because I thought it was a hotel and was confused...More

Thank Brittany S
Reviewed 28 December 2015

We were 3 couples in different rooms and stayed twice in the apartaments. First for 3 nights in apartaments 909, 1009 and 1109. Second for two nights in apartaments 709, 809 and 909. When we arrived (saturday) room 909 was with it's curtains on the...More

Thank Fábio E
Reviewed 14 August 2015 via mobile

While this facility had many nice amenities having a five day supply of my prescription drugs and an entire bottle of ibuprofen taken from my zipped up luggage was too much! Do not leave medications in the room unattended! The first day the prescription pills...More

Thank A V
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Best Value Properties in Santiago, Chile
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 60 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
USD 60 - USD 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (109)
Room & Suite (103)
Pool & Beach (7)
Dining (5)
Family and Play Areas (1)
Questions & Answers
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Tierne
17 October 2015|
AnswerShow all 2 answers
Response from denpaccot | Property representative |
Estimado Tierne, Gracias por contactarnos. En nuestros departamentos tenemos camas matrimoniales y camas individuales, pero tiene razón faltaría poner más fotos con camas individuales. Muchas gracias por su comentario... More
0
Votes
Room Tips
"Ask for higher floor- you get a great view of City. Concierge will probably only speak Spanish so, if you..."
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"Stay away of Austral Suites"
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"Rooms higher up have better views...we had one on the 17th floor that had amazing views."
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"the higher the better"
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