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Hotel Gran Palace

Traveller (45)
Room & Suite (19)
Dining (11)
  • Excellent24%
  • Very good37%
  • Average19%
  • Poor11%
  • Terrible9%
  • 31 May 2018
    “South America 2018”
  • 2 days ago
    “Very solid experience ”
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
3.5 Star accommodation
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27 Jan.28 Jan.
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)
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1 - 5 of 23 reviews
Reviewed 2 days ago via mobile

I was a bit surprised by some of the ratings here but from my perspective this hotel is a solid place to stay when in Santiago. The rooms are a bit worn but clean and spacious enough, bed comfortable and the staff was very helpful...More

Date of stay: January 2019
Thank GuenterD1980
Reviewed 1 week ago

There really isn't much I can commend about this hotel apart from the fact the location is fairly central and one is able to walk to most of the city's main attractions. The place isn't really a "hotel" as such but rather a couple of...More

Date of stay: December 2018
Thank DRH_LondonUK
Reviewed 31 May 2018

The hotel is in the heart of the city and great for walking to different things in the neighborhood. The staff are great and so are the room service. The short fall is the room had twin beds and not joined to the head board....More

Date of stay: May 2018
Thank 387harveyj
Reviewed 5 April 2018 via mobile

This hotel is in a very central location, ideal if you want to walk everywhere. Check-in was very pleasant. He couldn’t have been helpful/thoughtful. 10/10 for customer service. The was ‘interesting’. Extremely outdated. The beds are on wheels, so every time you move the beds...More

Date of stay: April 2018
Thank Benjamin L
Reviewed 28 November 2017 via mobile

This hotel should be a 2-star at most. Outdated and tiny room, noisy air conditioner that wouldn't allow me to set the temperature, ugly view from the small window, bad breakfast. Didn't move to another hotel because of lack of time, but will never stay...More

Date of stay: November 2017
1  Thank cindy90
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Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Indoor pool
Wheelchair Access
Free Parking
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
USD 92 - USD 146 (Based on Average Rates for a Standard Room)
Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
USD 92 - USD 146 (Based on Average Rates for a Standard Room)
Chile > Santiago Metropolitan Region > Santiago > Centro Histórico
Traveller (45)
Room & Suite (19)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
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Questions & Answers
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Room Tips
"Be careful of the twin bed rooms. If you are not accustom to that."
31 May 2018
Read review
"Run away from here"
19 Dec. 2016
Read review
"very disappointing the photos of the rooms are very deceptive. in fact the rooms are quite poor."
19 May 2015
Read review
"Rooms closer to the lobby seem to have better wifi access."
17 Sep. 2014
Read review
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