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Radisson Hotel Puerto Varas

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1 room 2 adults 0 children
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Radisson Hotel Puerto Varas
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581 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Edmonton, Canada
Reviewed 1 week ago via mobile

Stayed here for two nights while visiting Puerto Varas. Location is amazing - right on the lake and also right in downtown. The rooms were quite big and very clean - hotel looked really new. There was a fridge in the room as well which was great for keeping snacks and beer cold. The staff were helpful and friendly as...

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Thank AlbertaBound0
Seattle, WA
Reviewed 2 weeks ago

I expect the Radisson gets lots of nice reviews so here’s another. A Radission won’t be confused with a Kempinski but everything in the Puerto Varas property is up to snuff. Staff well-trained, pleasant and efficient, often multi-lingual. Public spaces well-designed and well-maintained, a pleasure to use. Room very spacious and comfortable (we were in 415). Parking in the basement...

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Thank Nail56
São Paulo
Reviewed 3 weeks ago

Excellent location .. in front of LLanquihue lake and with great view of the lake and volcano Osorno ... Close to the city center ... allows walking tour throughout the city plus the promenade along the lake ... Good room, Great breakfast, well worth it, yes ... !!!

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Thank JustAT0urist
Reviewed 4 weeks ago via mobile

Probably the worst hotel service I have ever experienced! They lost my reservation then there was a glitch in the system and they charged me 2 rooms and an additional night. Zero customer service.There are a million hotels in Puerto Varas, go ANYWHERE else!!

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Helpful?
Thank Gina L
Management response:

Dear Gina: We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Adliswil, Switzerland
Reviewed 20 November 2016 via mobile

We spent one night in the hotel, as expected you get a good service and modern rooms in a Radisson. The hotel is directly on the lake and most restaurants and entertainment options are in walking distance. If you choose this hotel then I strongly recommend that you go for a room with lake view, this is well worth. We...

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Thank Lukas H
Chicago, Illinois
Reviewed 7 November 2016

This is a modern, comfortable hotel in a good location. It is near several good restaurants, downtown Porto Varas, has a great view of the lake and volcano, and is across the street from the casino. The hot breakfast is good, Dinner at the restaurant can be marred by slow service, but perhaps that is the custom in the area....

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Thank la901
Reviewed 2 October 2016

The hotel in general is OK, but they did not follow the same standards during low/high season. As we arrived a few days before a major Chilean holiday we noticed that the hotel was quite cold when we arrived, with heating system only turned on from the first day of the holiday and on. So the first days we had...

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Thank Armando A
Bogota, Colombia
Reviewed 13 July 2016

The location is unbeatable, do not mistake for Cumbres hotel, this hotel is across the street from the casino, in the middle of everything, and right in front of the lake. The room was very confortable, the bed perfect, the bathroom very nice and modern. Its restaurant, Balandra has signature dishes, it was delicious, and the decoration and ambiance superb....

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Thank Ana D
GRelationsManager, Guest Relations Manager at Radisson Hotel Puerto Varas, responded to this review

Dear Ana, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the room, our restaurant and our friendly staff. We look forward to your next stay. Best regards.

Doral, Florida
Reviewed 2 July 2016

This hotel has the best location right in front of the lake. The area is safe, employees are very nice and helpful. Breakfast is very good, the rooms are clean (we had 2 rooms). Would definitely recommend.

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Thank ingrid6700
Lecheria, Venezuela
Reviewed 9 May 2016

This hotel turned out to be quite a disappointment. First they tried to stick us in a hot room in what seemed to be inside a section of the roof, with a low ceiling to one side and only a small window. After several calls, they agreed to move us to a better room… which was a normal room. However...

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1Thank Expat_Chiqui
GRelationsManager, Guest Relations Manager at Radisson Hotel Puerto Varas, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of the room you chose, we changed you to a better one but that noise came from outside the hotel. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Centre with Internet Access

Additional Information about Radisson Hotel Puerto Varas

Address: Del Salvador 24, Puerto Varas, Chile (Formerly Gran Hotel Colonos del Sur)
Region: Chile > Los Lagos Region > Puerto Varas
Price Range: $179 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel Puerto Varas 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Gran Hotel Puerto Varas
Hotel Style:
#4 Luxury Hotel in Puerto Varas
#5 Family Hotel in Puerto Varas
#5 Business Hotel in Puerto Varas
#7 Romantic Hotel in Puerto Varas
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Puerto Varas staff and other travellers.
3 questions
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Questions? Get answers from Radisson Hotel Puerto Varas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Here's a place where it's good to eat at the hotel”
 of 5 bubbles Nail56, 6 Jan 2017 | Read review
“Ask for a view of the lake”
 of 5 bubbles la901, 7 Nov 2016 | Read review
“higher rooms looking to the lake are nicer and quieter”
 of 5 bubbles armandoa566, 2 Oct 2016 | Read review
“Get a room with the lake view”
 of 5 bubbles 473AnaD, 13 Jul 2016 | Read review
“Only rooms that facing the lake”
 of 5 bubbles efrat59, 25 Apr 2016 | Read review
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