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Gran Hotel Pucon

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1 room 2 adults 0 children
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Gran Hotel Pucon
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876 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Hod Hasharon, Israel
Reviewed 1 week ago via mobile

Disappointment, distress and above all disbelief after our 2 day stay at Gran Hotel Pucón. My husband and I checked in on Wednesday Feb 15., 2017. The hotel is conveniently situated right by the Plaza de Armas. The room had a large window with a happy view of the mountains. Unfortunately, these are the only two positive things I can...

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Thank maywheatfield
Reviewed 1 week ago via mobile

Great location for the hotel. However, its an old hotel that has not received any relevant investments lately. Special mention to the large spider web we found in the bathroom window. For that price, I would have expected something better

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Thank Alfonso A
California
Reviewed 7 January 2017

This place was the hip place a few years ago. They need to invest in a up-grades like wifi in the condos that are next to the main hotel. As they say in buen chileno this places needs a "manito de gato"

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Thank Paco S
Cordoba, Argentina
Reviewed 27 December 2016 via mobile

This was one of many trips with our family to this resort. They have been trying to improve the facilities but from my point of view have failed to achieve its goal. This used to be a family oriented Hotel with multiple activities for kids. Unfortunately the squash courts are gone, so is the Game Center and the basketball court....

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Thank joseanores
San Carlos de Bariloche, Argentina
Reviewed 10 November 2016

This is truly a grand old hotel. It needs some TLC but I would stay there again. The property is a dynamite location on the lake in the rear and in the front a very nice park beyond which is a street with all the restaurants and shopping you could handle. Pucon and this hotel are a must visit.

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Thank Richard N
London, United Kingdom
Reviewed 10 November 2016

Large hotel that I am sure was impressive in its hay day, but this was in the past. Staff very pleasant, breakfast very plentiful and view over lake spectacular. However, needs some serious work in rooms, soft furnishings all faded and curtains didn't fit. Paint work chipped and peeling in places. Bathrooms also needed work , suite ws chipped and...

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Thank Theresa G
Reviewed 8 November 2016 via mobile

The hotel is real nice, everything's great in general. The structure is slightly deteriorated but other than that it's amazing :) Best thing is definitely the lake view! It's so beautiful! The relaxation massages that they offer are great too.

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Thank Linda V
Roswell, New Mexico
Reviewed 22 September 2016

Great location, hotel getting run down. Old carpets, old walls, not very clean. The casino is two blocks away from the hotel... Not good if you want to go gamble late at night. Everything was close by, but for the same money there was another hotel way better than this one, although farther away. Disappointing.

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1Thank Ines S
Brisbane, Australia
Reviewed 14 September 2016

Esta es la segunda vez que me alojo aqui y fue muy grato como siempre. Este debe ser el mejor desayuno de Chile, es tan variado y tiene tantas delicatessen que podria pasar toda la mañana desayunando. La piscina abierta y temperada, junto a las clases que dan son muy buenas. Es un real descanso venir aqui y tomar sol...

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Thank LinTF
los angeles
Reviewed 12 September 2016 via mobile

What a shame that a hotel with such a great location be left in the shape it's in. I stayed in a suite room 321 and while the views were amazing, the peeling wall paper, loose floor boards antiquated bathroom with hot water that took forever and zero soundproofing made the stay less than pleasant. The staff at the front...

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Thank montanablur

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Gran Hotel Pucon

Address: Clemente Holzapfel 190, Pucon, Chile
Region: Chile > Araucania Region > Pucon
Price Range: $82 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Pucon 3*
Number of rooms: 133
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Hotel Style:
#4 On the Beach Hotel in Pucon
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Pucon staff and other travellers.
3 questions
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Questions? Get answers from Gran Hotel Pucon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with view of lake”
 of 5 bubbles 675theresag, 10 Nov 2016 | Read review
“choose lake or volcano views”
 of 5 bubbles 720chrisj, 30 Jan 2016 | Read review
“The higher is the room the better the view”
 of 5 bubbles vasco612015, 7 Dec 2015 | Read review
“Rooms on the lake side have a view to the beach and lake. Rooms on the wings have a view to another building or a wooded área.”
 of 5 bubbles TravelALot030, 4 Mar 2015 | Read review
“Take a room from where you can see the beautiful Vilarrica lake.”
 of 5 bubbles WaguinhoAraujo, 30 Jul 2014 | Read review
5 of 5