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Gran Hotel Pucon

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Gran Hotel Pucon
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811 Reviews from our TripAdvisor Community

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Showing 56: English reviews
San Carlos de Bariloche, Argentina
Reviewed 3 weeks ago

This is truly a grand old hotel. It needs some TLC but I would stay there again. The property is a dynamite location on the lake in the rear and in the front a very nice park beyond which is a street with all the restaurants and shopping you could handle. Pucon and this hotel are a must visit.

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Helpful?
Thank Richard N
London, United Kingdom
Reviewed 3 weeks ago

Large hotel that I am sure was impressive in its hay day, but this was in the past. Staff very pleasant, breakfast very plentiful and view over lake spectacular. However, needs some serious work in rooms, soft furnishings all faded and curtains didn't fit. Paint work chipped and peeling in places. Bathrooms also needed work , suite ws chipped and...

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Thank Theresa G
Reviewed 4 weeks ago via mobile

The hotel is real nice, everything's great in general. The structure is slightly deteriorated but other than that it's amazing :) Best thing is definitely the lake view! It's so beautiful! The relaxation massages that they offer are great too.

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Thank Linda V
Roswell, New Mexico
Reviewed 22 September 2016

Great location, hotel getting run down. Old carpets, old walls, not very clean. The casino is two blocks away from the hotel... Not good if you want to go gamble late at night. Everything was close by, but for the same money there was another hotel way better than this one, although farther away. Disappointing.

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1Thank Ines S
Brisbane, Australia
Reviewed 14 September 2016

Esta es la segunda vez que me alojo aqui y fue muy grato como siempre. Este debe ser el mejor desayuno de Chile, es tan variado y tiene tantas delicatessen que podria pasar toda la mañana desayunando. La piscina abierta y temperada, junto a las clases que dan son muy buenas. Es un real descanso venir aqui y tomar sol...

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Thank LinTF
los angeles
Reviewed 12 September 2016 via mobile

What a shame that a hotel with such a great location be left in the shape it's in. I stayed in a suite room 321 and while the views were amazing, the peeling wall paper, loose floor boards antiquated bathroom with hot water that took forever and zero soundproofing made the stay less than pleasant. The staff at the front...

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Thank montanablur
Cancun, Mexico
Reviewed 7 September 2016 via mobile

I stayed on this hotel with my wife and son. The price for third bed was ridiculous and I prefered to get two rooms. All the rooms are old and the maintenance poor. The breackfast began at 7:00 and I asked for something at 6:45 and the waiter was unprepared and I had to stay hungry. I will not stay...

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Thank Ricardo S
Reviewed 4 August 2016 via mobile

I stayed at this place with my family and the apt are really nice the location is perfect is close to walk restaurants and stores and the lake at the back is one of the most beautiful places in chile, the services is really good and the restaurant inside is very recommended

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1Thank Karina S
Sao Paulo, Brazil
Reviewed 10 July 2016 via mobile

The hotel is well situated. With a beautiful view to the lake Villa Rica and easy access to downtown and to the tours around the town. There are also several restaurants and cafés around making your stay easy and practical. The hotel is a bit old and needs remodeling in certain areas.

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Thank Paulinosillas
Bogota, Colombia
Reviewed 27 March 2016

The excellent location of this hotel is between the main plaza and the lake. It has a black sand beach and a nice swimming pool. Good breakfast and food. Spacious clean rooms on one side with view to the lake and the other side on the Villarica Volcano.

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Thank 740johannm

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning

Additional Information about Gran Hotel Pucon

Address: Clemente Holzapfel 190, Pucon, Chile
Region: Chile > Araucania Region > Pucon
Price Range: $87 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Pucon 3*
Number of rooms: 133
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Pucon
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Pucon staff and other travellers.
3 questions
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Questions? Get answers from Gran Hotel Pucon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with view of lake”
 of 5 bubbles 675theresag, 10 Nov 2016 | Read review
“choose lake or volcano views”
 of 5 bubbles 720chrisj, 30 Jan 2016 | Read review
“The higher is the room the better the view”
 of 5 bubbles vasco612015, 7 Dec 2015 | Read review
“Rooms on the lake side have a view to the beach and lake. Rooms on the wings have a view to another building or a wooded área.”
 of 5 bubbles TravelALot030, 4 Mar 2015 | Read review
“Take a room from where you can see the beautiful Vilarrica lake.”
 of 5 bubbles WaguinhoAraujo, 30 Jul 2014 | Read review
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