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A below average hotel, was sceptical after reading all the reviews but still went ahead and stayed for a night - lesson learnt the hard way. Positive side was that the beach is close by and was right outside my unit otherwise loads of cons,...More
WOW. I referred to reply on my post (long time ago but still valid nevertheless).
Sarcasm at its best from 'resort' manager. Last line was epic. No wonder this place has been voted the worst in Singapore.
We visited this place for a 21st birthday party.
The service staff were very rude and they have strict guidelines such as no outside caterer furniture and they would make a scene in front of the guests instead of being nice and polite when they...More
I booked this chalet for a gathering. Upon checking in and inspecting the place, I had requested staff to help clean up huge puddles of water in the duplex. We couldn't possibly use the white towels provided for guests to clean the floor.Throughout the day,...More
Response from lokemunchoo, manager at Island Resort
First of all, I would like to thank every individual for their comments and remarks. They are all very vital information to us. We will definately will look into all the feedback very constructively and will do the necessary changes where applicable. We time to...More