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Orchard Parksuites by Far East Hospitality

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342 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Singapore
Reviewed 1 week ago

Overall experience was pleasant. Beds are aging and lack proper support and this resulted in backaches throughout my 3 weeks there. Staff members are very well trained and pleasant and special mention to front office member Ernest. My daughter dropped her goggles into the pool and my wife was in dry clothes, as she was unable to dive in to...

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Helpful?
Thank paulwongkokmun
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear paulwongkokmun, Waqrmest Greetings from Orchard Parksuites! Thank you for the special mention of Ernest in The Trip Advisor here. We had shared with him your compliments and he was thankful for it. He is definitely one of our best staff who will go the extra mile to help guests and also colleagues. The staff who had went into the...

Jakarta
Reviewed 2 weeks ago

Cleanliness needs to be upgraded, phone in living room was not working, water pressure was low in shower and drainage in bathtub was stuck, no tv remote in master bedroom. Service staff very friendly. Front desk and doorman/concierge were always very helpfull too.

Review collected in partnership with this hotel
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Helpful?
Thank Hudayani
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Hudayani, Thank you for the kind review here in The Trip Advisor. We sincerely apologised for the faults mentioned and our Engineering staff had went to check and rectified them right after your departure. Your compliment to the Front Desk and Doorman had been shared. We hope you will come back and stay with us again. All the best...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

We stayed at this apartment for 7 nights. 2 beds and 2 bathrooms. Clean and looks good. Fully equipped with a washing machine. Serviced daily except Sunday's and public holidays. Breakfast except weekends and public holidays. Breakfast is a continental breakfast. Small area for breakfast so gets really busy to service the full apartment block but sufficient enough spread. Very...

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Helpful?
Thank Aisha W
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Aisha W, Thank you for the positive review put up here in The Trip Advisor. We are heartened to know that once again, our staff from the Front Desk, Security, Engineering, Housekeeping etc, had achieved another happy customer with their exceptional service and hard efforts. Rest assured that we will continue to upkeep the high level of service standard...

Reviewed 2 weeks ago via mobile

We stayed here in July for 8 nights, my family of five (3 older teenagers) and 2 elderly parents. Loved the location, away from hustle and bustle, but a quick stroll across Orchard Turn and into main shopping area. Close to MRT Orchard stop and supermarket in base of Takashimaya. Apartment was 3 bedrooms, spacious living area, 2 bathrooms kitchen....

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Helpful?
Thank Carolyn D
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Carolyn D, Warmest greetings from Orchard Parksuites! We are glad to know that your family and yourself had a wonderful 8 nights stay with us. As what your heading have written, indeed our Residence is situated in an centralised ideal location with many convenient facilities for families and travellers residing with us. We would like to apologise for the...

Perth, Australia
Reviewed 3 weeks ago

We stayed in the loft suite for a week - lots of space, very clean, well maintained, much better than a small hotel room !! Breakfast was disappointing, someone needs to show them how to keep food fresh,as the milk, cold meats and cheeses were in the sun - not nice :(

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Helpful?
Thank helen1ambrose
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear helen1ambrose, Warmest greetings from Orchard Parksuites! We are glad to know that you have enjoyed your stay and we couldn't agree more with you that indeed loft units are far more spacious. We have taken note of your feedback with regards to the breakfast items. The Breakfast Lounge in the Lobby is fully air conditioned and though the morning...

Bandung
Reviewed 3 weeks ago via mobile

This is an affordable, easy to access, complete facilities and baby friendly apartment.. I've contacted them through email around 3 months before my arrival and they arranged everything exactly as I asked them before.. The staffs were very helpful when we stayed there for 8 days 7 nights.. The rooms are comfortable with full set of kitchen equipment.. The location...

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Helpful?
Thank Yuliana F
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Yuliana F, Thank you so much for this 5 star review in The Trip Advisor! It is heart-warming to know that our apartments and services had met your expectations. Your review was shared among the staff and we will definitely strive to do our best so as to receive more positive reviews like yours. We look forward to welcoming...

Reviewed 4 weeks ago

Stayed here with my family for a month as we relocated to Singapore. The location is perfect; it is right at the heart of Orchard and one minute walk away from the MRT station. Ideal for people working in the city and shoppers, but maybe not so ideal for young children who love parks and nature. What made my stay...

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Helpful?
Thank keith c
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear keith c, Sunny greetings from Orchard Parksuites! Thank you for the special mention of our Room Attendant Mao Ai. We are equally glad to know that she had gone the extra miles to make your stay a memorable one, especially during the visit of your parents. Do recommend our Residence to your friends and families who will be coming...

Kota Kinabalu, Malaysia
Reviewed 4 weeks ago

We had a wonderful one week stay at this serviced apartment. We cooked healthy food and did our laundry. Clean and comfortable place just like you never leave home. Obviously great location for branded shopping and grocery hunting.

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Helpful?
1Thank yfylou
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear yfylou, Thank you for the kind review in The Trip Advisor. We are happy to know that you had enjoyed your one week stay with us. We hope you will return and stay with us again. Wishing you a happy weekend ahead! Regards, Yen Nee

France
Reviewed 5 weeks ago via mobile

I stayed in this hotel for 2 months, with my family and new born baby. I had a 2 bedroom apartment. The apartment is cleaned everyday and the stuff is always ready to help. They accommodate our needs because of the baby: baby bed, extra towels, change if fourniture place... each time I requested something it has been taken care...

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Helpful?
1Thank Noce3_S
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Noce3_S, Sunny greetings from Singapore! We are glad to know that you have enjoyed your stay for the 2 months you had been with us. Indeed, our excellent location with the many surrounding shopping malls are some of the plus points to consider when travellers book with us. Our swimming pool renovations were completed and the pool is up...

Philippines
Reviewed 30 November 2016 via mobile

I arrived very late evening in this serviced apartment. The first thing that impressed me was the warm welcome of the receptionist who made the check in process shorter as he acknowledged that I was already tired (very true!). When I entered the room, I was disappointed at first because of the bad smell (smelled like an old house). But...

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Helpful?
Thank JudyRV
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear JudyRV, Season greetings from Orchard Parksuites! Thank you very much for your review in The Trip Advisor. We are glad to know that the check in process was hassle free for you and the apartment smell was taken care of after a day of stay. We sincerely hope that you will highly recommend our Residence to your friends and...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Orchard Parksuites is the serviced apartment of choice for leisure or business travellers who believe in living the high life. This multi-award winning residence is located right in the heart of Orchard Road next to popular mega shopping malls like ION Orchard, Wisma Atria and Takashimaya. As a winner of the Hospitality Asia Platinum Awards Regional Series 2008 to 2010, Best Newcomer 2008/2009 in Wotif and 3rd winner for Signature Serviced Residence, Orchard Parksuites offers unparalleled luxury and convenience in Singapore's premier shopping district. With Orchard MRT station right at your doorstep, you are merely a train ride away to anywhere in Singapore, including the city's Central Business District. Select from our exquisite collection of 225 exclusive apartments, ranging from contemporary one-bedroom lofts to luxurious penthouses. Complimentary breakfast, daily housekeeping and a fully-equipped Business Centre are among the many guest services that you will get to enjoy here. ... more   less 

Additional Information about Orchard Parksuites by Far East Hospitality

Address: 11 Orchard Turn, Singapore 238800, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $220 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Orchard Parksuites by Far East Hospitality 5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Orchard Parksuites Serviced Residence Hotel Singapore
Orchard Parksuites By Far East Hospitality Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Parksuites by Far East Hospitality staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in room 0328 - very noisy building works are across the road :(”
 of 5 bubbles helen1ambrose, 2 Jan 2017 | Read review
“3 bedroom will be great for the family with a great view on 17 floor.”
 of 5 bubbles , 17 Nov 2016 | Read review
“Avail the shuttle service if you are on a business trip.”
 of 5 bubbles Sir_Gaurav, 17 Sep 2016 | Read review
“Great location”
 of 5 bubbles Naziq, 14 Sep 2016 | Read review
“This hotel does not allow any stay shorter than a week.”
 of 5 bubbles DrK338, 22 May 2016 | Read review
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