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Grand Park Orchard

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1,624 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
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Reviewed yesterday NEWvia mobile

Celebrated my 60th birthday with Indulgence at this hotel We were well received by the guest relation manager And was upgraded to the club floor. I was given a birthday cake to celebrate with my spouse. The room was spacious for a couple with nice king size bed and large LED TV with nice air con. Not much of a...

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Helpful?
Thank James T
Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

The hotel is a little worn out. Checkin was extremely cumbersome, TV didn't work, minibar snacks were stale, fridge selection sparse (one beer local one import and soft drinks?). Main washroom in reception had no hand towels or dryer. No baggage assistance for my 75 yo father, came down from washroom to find him loading all the bags solo?

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Thank muchiler0
Reviewed 2 days ago NEW

I am trying 30 minutes until someone answered my call. the room is too hot after the hotel technician adjust and we can't sleep all night. I go out at 11am and back at 4pm and my room have not been cleaned up

Review collected in partnership with handy
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Helpful?
Thank Fanny S
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hi Fanny, thank you for writing us a review and we are so sorry to hear of your experience with us. We take customer feedback very seriously and have relayed your comments to our staff so that such incidents can be avoided in the future. We are deeply sorry for the discomfort you felt in your room, but we do...

Jakarta, Indonesia
Reviewed 2 days ago NEW

strategic location, walking distance to MRT station, near shopping mall Orchard road, value for money, and good breakfast, and good service. pleasant stay, we would like to stay again in the future visit !

Review collected in partnership with this hotel
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Thank cherylv914
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hello Cheryl, thank you for taking the time to write us a review and we are so glad that you enjoyed your stay with us! Do come back soon in the future, we look forward to welcoming you again!

Sydney, Australia
Reviewed 3 days ago NEW

Don't be alarmed by the ground entrance, their lobby is situated on the 4th floor where is a great bar and access to hotel lifts. This is my 3rd-4th time staying there and i love it. It is centrally located, I grabbed a discounted ticket through hotel.com and thoroughly enjoyed my visit. Most people in the morning smoke at the...

Review collected in partnership with this hotel
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Thank shan813
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hello shan813, thanks for sharing with us your experience and we are delighted to hear that you enjoyed your time with us. We hope you'll come back for a 5th time soon, we look forward to seeing you here again!

Manila, Philippines
Reviewed 3 days ago NEW

One of my best stays in SG. Grand Park Orchard did not disappoint me. Though a room with a view would be more appreciated to see the lights of the Orchard at night. Rooms were adequately sized and the the bathroom was more that what I expected. I like where the hotel was situated. It was near the place where...

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Helpful?
Thank JTLigot
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hi JTLigot, thanks for writing us a review and we are happy to hear that you enjoyed your time with us! We hope you'll be back to visit soon, have a great weekend ahead!

Pattaya, Thailand
Reviewed 3 days ago NEW

Very Poor quality for the price,room not clean, even though it was getting clean every day, only good location, either than that it's not worth the money , I would never stay in the hotel again, it should be rated as 3 star hotel not 5 star,

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Thank Nasser1962
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hi Nasser1962, thank you very much for writing us a review, and we're sorry to hear of your experience with us. We have taken note of your comments on the cleanliness of our rooms and will definitely work on improving for the future. We do hope you'll give us another chance and come back to stay with us. Till then,...

Jakarta, Indonesia
Reviewed 3 days ago NEW

The bellmen are all nice, staffs very polite, and location is excellent. However, the cleanliness of the hotel must be improved, alot. Not recommended if you bring kids, but if you there for business travel, should be fine, considering the price.

Review collected in partnership with this hotel
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Helpful?
Thank sliemen
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hi sliemen, thank you for taking the time to write us a review! We have taken note of your comments regarding the cleanliness of our hotel. We do hope you will be back to visit us the next time you're in Singapore! Till then, have a great rest of the week.

Malaysia
Reviewed 4 days ago NEW

The hotel was perfect but only one problem the ac is way too cold when u first walk in to the room. Before guests arrive they could have it in a medium temperature not too cold not too hot. But other then that it was perfect very clean friendly staff too.

Review collected in partnership with this hotel
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Thank 549raushanr
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hi 549raushanr, thank you so much for your positive review of us and we are so glad you enjoyed your stay! We have taken note of your comment on our AC and will work hard to improve for the future. Do come back again soon, we look forward to meeting you again!

Denpasar, Indonesia
Reviewed 4 days ago NEW

Very good location to every where in Orchard road ! Very close to go to Paragon, Takasimaya, Lucky Plaza and other places. I have plan to stay here again someday when we coming back to Singapore. We recomended this hotel !

Review collected in partnership with this hotel
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Thank deky_tawas
GPOREO, General Manager at Grand Park Orchard, responded to this review

Hello deky_tawas, we are delighted to hear that you enjoyed your stay with us! Thank you so much for your glowing review of us and we are so excited to welcome you back to Grand Park Orchard!

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $225 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#74 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
8 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a good view. ”
 of 5 bubbles JTLigot, 22 Mar 2017 | Read review
“The rooms are a little bit dark, we should welcome some more light.”
 of 5 bubbles 683helenaa, 15 Mar 2017 | Read review
“Stay somewhere else until they change the mattress”
 of 5 bubbles EdinaFR, 14 Mar 2017 | Read review
“You can ask the receptionist for free upgrade room, if you're lucky, you will have it..:)...”
 of 5 bubbles yanssenst, 14 Mar 2017 | Read review
“Rooms could be bigger but bed was big!”
 of 5 bubbles 418ericaz, 13 Mar 2017 | Read review
5 of 5