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Fragrance Hotel - Emerald

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903 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Penang, Malaysia
1 review
Reviewed 4 days ago NEW

Highly recommended if you looking for low cost hotel with close to Central area, it takes 15 mins by bus ( 2, 51, 80, 100)to Downtown. Strategic location for Local Food and Fruits stall with walking distance. The hotel Front Desk and Manager ( Mr Ron ) was very friendly and helpful. I would probably return again for my next... More 

Helpful?
Thank ongkc2016
Greater Wellington, New Zealand
Level Contributor
182 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 5 days ago NEW

We stayed here 3 different times in 2 months. The first time, we arrived at this Hotel having requested a room with queen bed but the girls at the Reception were very rude and said that only a room with 2 single beds is available. Although we were there at 1:30pm for a check in at 2pm, they were adamant... More 

Helpful?
Thank TravellerPorirua
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This is a budget hotel but they include just everything you'll expect from it. Clean room, bed and mattress. Complimentary coffee and bowler. Staffs are friendly and try to assist guests. Situation is good. Only a block away from cheap food vendors. The outside soda vending machine offers a can of Coke at 1S$ which is a good deal. Only... More 

Helpful?
Thank Sovann Vathana L
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

My partner and I stayed here a few days ago, the hotel is a budget hotel and it is quite nice considering what you pay for. My only complaint is that the beds are too small and very uncomfortable making it difficult to get a good nights sleep. It is also about a 15 minute walk to the nearest MRT... More 

Helpful?
Thank TristanP83
Bacoor, Philippines
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Room is a bit small especially since there were three of us in the room, location is around 15 minutes of walking from Kallang mrt station. It was clean, however in the bed the bedsheets are a bit worn out, would appreciate if it was newer. Staff overall are friendly.

Helpful?
Thank jangclowd
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Emerald, responded to this review

Dear Jangclowd, Thank you for staying with us! I had noted your feedback concerning the condition of the bed sheets and shall relay this matter to the Housekeeping Team. Regards, Jack Chee Customer Relations Manager More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 5 weeks ago

The hotel is very old and far from the airport. Staff are not helpful. When we arrived at the hotel nobody helped us with our luggage.You can hear other guest yelling in the middle of the night. We're supposed to stay here for another night on the way back to Melbourne but we opted not to.

Helpful?
Thank Victoria B
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Emerald, responded to this review

Dear Victoria, As you are aware, Changi Airport is located on the eastern part of the island. While Fragrance Hotel - Emerald is situated 17.9km away at the east-central area, it is rather close at 4.2km to the city centre. So in fact, it is pretty convenient to travel downtown if you are a leisure traveller intending to explore the... More 

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Southampton, United Kingdom
Level Contributor
194 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 October 2016 via mobile

Easy to reach from the airport's main MRT line, plus a bus stops nearby from the MRT stop. The area is quiet and has a lot of Chinese restaurants. Free water in the room. Air con worked well and staff were pretty friendly. Good for what is unfortunately (at this price) a budget option in Singapore.

Helpful?
Thank Tourist1308
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

Found old used cigarette in the bathroom, an unidentified object in one of the mugs which we believe was a toenail!disgusting!, mold on the bathroom door, no fridge & very tiny space. Please see pics attached. Staff were unapproachable! I noticed a chinese woman with her mum who seems to be lost and could not speak a word of english... More 

Helpful?
Thank mazmah
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Emerald, responded to this review

Dear Maria, I refer to your feedback concerning your four nights stay from 16 to 20 Oct at the mentioned property. Hotel investigations revealed that your room had been cleaned by the Room Attendant on a daily basis, which had also been duly inspected by the Housekeeping Supervisor. In consideration, I would have to refute both your claims regarding the... More 

Bath, United Kingdom
Level Contributor
326 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 16 October 2016 via mobile

We stayed here for two nights whilst in Singapore. Accommodation in Singapore is expensive by Asian standards, but we were happy with our stay here and the value for money. Our room was small but clean, except for a few hairs in the bathroom. The staff, both reception and housekeeping were friendly and pleasant. The room had AC, a tv,... More 

Helpful?
1 Thank Jen R
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 September 2016

The hotel is on the border of Geylang St, or as its better known at night - Singapore's Red Light District. During the day, Geylang will be like most fringe streets of Singapore, busy with traffic Rooms are small, but clean. Good location. Very close to market. Buses and Taxi readily available. MRT

Helpful?
1 Thank claudio p

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Staying in Geylang

Neighbourhood Profile
Geylang
Only a short journey from Singapore’s sparkling and polished city centre, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colourful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Laundry Service

Additional Information about Fragrance Hotel - Emerald

Address: 20 Lorong 6 Geylang, Singapore 399174, Singapore
Region: Singapore > Singapore > Geylang
Price Range: $55 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Emerald 2.5*
Number of rooms: 126
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Also Known As:
Fragrance Emerald Singapore
Fragrance Emerald Hotel Singapore
Fragrance Hotel - Emerald Singapore
Hotel Style:
#2 Best Value Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Fragrance Hotel - Emerald staff and other travellers.
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Questions? Get answers from Fragrance Hotel - Emerald staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the lifts are quieter on all floors.”
 of 5 bubbles TravellerPorirua, 27 Nov 2016 | Read review
“Higher floor have a good morning sun.”
 of 5 bubbles rizkya116, 3 Sep 2016 | Read review
“Choose corner rooms”
 of 5 bubbles Anand_Mayank, 31 Aug 2016 | Read review
“Higher floors have some views.”
 of 5 bubbles VictoriaShivashanker, 29 Jul 2016 | Read review
“close to MRT”
 of 5 bubbles Wander20, 28 Jun 2016 | Read review
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