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D'Resort at Downtown East

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106 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed yesterday NEWvia mobile

Went there since it was just opened not long ago at that time. Rooms are neat n tidy n new since it was recently opened. Downside is swimming pools are not in the resort but were give tickets to wild2wet(personal preference). Parking is not free but can ask for season parking for the amount of days we stay and lastly...

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Helpful?
Thank Firdaus A
Reviewed 2 days ago NEWvia mobile

Thought it could've been a pleasant stay but.... No. There was no halal cafe in the vicinity. Only available at downtown. My check-in was handled by a PR who has no knowledge of serving multi-racial sensitivity. Was mislead by her claiming that the cafe nearby the reception area is halal. But when we were there to dine-in, i saw pork...

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Helpful?
Thank Noorizan K
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Noorizan K, Warm greetings from D'Resort! Thank you for choosing D'Resort for your recent stay. We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our services. It would be greatly appreciated if you could provide us with more information of your...

Reviewed 1 week ago via mobile

Friday night is party night. Room next door started at 8 pm and was still going strong at 3 am. Staff said nothing could be done before 11:30 pm. But even after that the party kept on. Needless to say but I would not recommend. It appears to be the goto hotel for in town parties.

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1Thank Bill D
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Bill D, Warm greetings from D'Resort! First and foremost, we would like to thank you for choosing D’Resort during your recent visit. We would also like to thank you for taking your precious time to give us your invaluable feedback. We do appreciate hearing from our guests as their comments are vital for us to continue to improve our...

Jakarta
Reviewed 3 weeks ago via mobile

have been here for company gathering, room is nice clean, smells goood with good view of nature and beach, bahtroom is quite huge and clean..toiletaries quite complete, hair dryer and towel also provided..surrounded area can find a connected mall that provide a lot of restaurant and cafe..those who like to walk can enjoy the jogging area around.. have a great...

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Helpful?
Thank djulicious
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear djulicious, Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us. We look forward to your continuous support for D'Resort! Best Regards, The Management of D'Resort

Reviewed 4 weeks ago via mobile

Booked 2 park view rooms 3D2N for my relatives who came over to Singapore for a short visit over the weekends. The rooms are spacious and clean with 2 queen beds in each room. Great view. No bathtubs. There's also a full sized fridge in the room which is perfect for BBQ. Also, 4 Wild wild wet tickets are provided...

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Helpful?
Thank Irene C
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Irene, Warm Greetings from D'Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, The Management of D'Resort

Reviewed 4 weeks ago

Staff are friendly and the room are new and comfortable. I booked 2 rooms and both rooms are next to each other. Theres a connecting door so its very convenient for us. I will definitely book the room there again!

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Thank Kristyn C
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Kristyn, Warm greetings from D'Resort! Thank you for choosing D'Resort for your recent stay. We are glad to hear that you had wonderful experience staying with us. We look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, The Management of D'Resort

Reviewed 4 weeks ago

After reading the reviews (Mostly negative?), we thought we were the lucky guests to received such prompt and customer-centric services from the staffs and management. Then we realised NOT. It was because the team's service standards was consistently satisfactory and efficient. 1) Swift check-in within 5 minutes at lobby with all smiles by counter staff. 2) Clean room and environment....

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Helpful?
Thank Evan8888
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Peng Kwan L, Warm Greetings from D'Resort! Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us. Your compliments to our staff would definitely make their day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look...

Singapore
Reviewed 4 weeks ago via mobile

So they have a promo video with a rooftop swimming pool which looks awesome. Then we ask then where is the swimming pool and they say please buy a ticket for Wild Wild Wet, they have a pool there.... What kind of Resort doesn't even have a pool.... On top of that we were excited to start our barbeque... We...

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Helpful?
Thank NikitaChandran
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear NikitaChandran, Warm greetings from D'Resort! We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our services. As we are an Integrated Waterpark Resort, therefore there is no swimming pool in the resort premises with Wild Wild Wet located conveniently at our...

Reviewed 4 weeks ago via mobile

Came for a friends birthday, his birthday present was a huge Unicorn Float which I found out I can't use cause even though their ad in their damn lobby showcased a pool, they didn't have one. They did it on purpose so that we had to pay for the near by water theme park. I booked a bbq pit for...

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2Thank M R
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear M R, Warm greetings from D'Resort! Thank you for choosing D'Resort for your recent stay. We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Please be assured that the Management takes a very serious view in maintaining...

Singapore
Reviewed 2 November 2016

Stayed there end October 2016. Room was not ready and only managed to check in 3.30pm. Kids are very happy with the animal wall paper, secret chest and double decker bed. Kids - There are a double decker bed for the kids and a secret chest with gifts inside. Have to count the number of animals in the room in...

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Thank SforSingapore
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear SforSingapore, Warm greetings from D'Resort! We are glad to hear that you had wonderful experience staying with us. We wish to apologize for the delay in check-in but would like to assure you that we are constantly reviewing and improving our service to our guest. Your compliments to us made our day and serves as a great form of...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about D'Resort at Downtown East

Address: 1 Pasir Ris Close, Singapore 519599, Singapore
Region: Singapore > Singapore
Price Range: $117 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — D'Resort at Downtown East 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Costa Sands Resort - Downtown East Hotel Singapore
D'Resort At Downtown East Singapore
Hotel Style:
#1 Top resorts Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from D'Resort at Downtown East staff and other travellers.
16 questions
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Questions? Get answers from D'Resort at Downtown East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family, bbq”
 of 5 bubbles kristync2014, 8 Nov 2016 | Read review
“Park view room 201 to 208; these are the rooms on the 2nd floor that are connected to the bridge taking you to the main building/reception”
  • view from the bridge of the resort
 of 5 bubbles WithKidsInMind, 17 Oct 2016 | Read review
“Don't consider this place”
 of 5 bubbles , 14 Oct 2016 | Read review
“for Rainforest block, avoid rooms near the kids playing area , as it can get noisy when kids play there.”
 of 5 bubbles Hawkrie, 2 Sep 2016 | Read review
“small room”
 of 5 bubbles jasper801, 21 Aug 2016 | Read review
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