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Carlton City Hotel Singapore

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1 Gopeng Street, Singapore 078862 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1140)
360
Panoramas (15)
Room & Suite (423)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlton City Hotel Singapore
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Within a two-minute walk from Tanjong Pagar MRT station, Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, along the fringes of Chinatown, Raffles Place and within the Central Business District. The hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand marble lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel is primed to be the preferred hotel for discerning business and leisure travellers.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Malay
1941Reviews81Q+A100Room tips
Traveller rating
  • 987
  • 727
  • 160
  • 36
  • 31
Time of year
Traveller type
Language
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  • English
Popular mentions
Dkny wrote a review Feb 2021
Singapore, Singapore2 contributions1 helpful vote
Arrived at 29 January Qurentin for 14 days. Frist i will like to thanks for Mr Joel F&B Manager his Kindness, Friendliness and his EXCELLENT SERVICE I really Appreciate about that, and also he Leads his F&B Team, Kitchen Team and Delivering Team, housekeeping Team very well, on time Delivering. Thank you so much I Really Appreciate about your Team and provide a very EXCELLENT SERVICE . I will definitely remember this Carlton City Hotel they provide SUPERB AND EXCELLENT service in every way, Thanks YOU so much for The Carlton City Hotel Team well Done and very Good Job. I would like to Thanks to Receptionists Team for their Friendliness and Kindness and also Excellent Service aspecially Ms Charlene she provided SUPERB service and very Caring and very Kindness, Friendliness, Caring Thanks so much again I really Appreciate about it. My personal Rating for Carlton City Hotel Caring 🌟🌟🌟🌟🌟🌟 Kindness 🌟🌟🌟🌟🌟🌟 Services. 🌟🌟🌟🌟🌟🌟 Friendliness 🌟🌟🌟🌟🌟🌟 Excellent Food 🌟🌟🌟🌟🌟🌟🌟 Thanks Warmest regards, From Danny Lee Kuala Lumpur Malaysia
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from Carlton City Hotel Singapore, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 19 Feb 2021
Dear Danny, Thank you for leaving us a 5-star review, it has been a pleasure hosting you through your quarantine. Your kind compliments are very much appreciated, and will be passed on to the team. Thank you and we hope to serve you again in the brighter days ahead. Carlton City Hotel Singapore
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Brunella wrote a review Oct 2020
Singapore, Singapore470 contributions100 helpful votes
Today is my 14th day of my quarantine here in Singapore πŸ‡ΈπŸ‡¬. And I want to give BIG THANKS to all the staff of this hotel who took care of me, and helped me to enjoy my quarantine here! They have been super attentive and kind! They followed up on me everyday. I was lucky to be here! The food isn’t great but you cannot expect high quality when you are paying so little for each day here, but don’t be too picky about the food, it won’t harm you to eat whatever they serve you... My room is 1322 and it is spacious, with a desk, a bathtub and a very nice shower. And anything that asked for, they brought it to me super quick! Thank you everyone!!
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Date of stay: October 2020Trip type: Travelled solo
2 Helpful votes
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Response from Carlton City Hotel Singapore, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 24 Oct 2020
Dear Brunella1331, Thank you for leaving us a 5-star review on TripAdvisor, and sharing your experience staying with us. We are delighted to hear that you've enjoyed your stay, and your compliments on the hotel facilities and service are deeply appreciated. Thank you and we hope to have the opportunity to host you again here at Carlton City Hotel. Carlton City Hotel Singapore
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Jen K wrote a review Oct 2020
Singapore, Singapore233 contributions123 helpful votes
I served a 14 day stay home notice at Carlton City Hotel when I came into Singapore from UK. Truth be told, I have never actually heard of this hotel before. However I must say kudos to the hotel especially because of it’s excellent staff and service. I received courtesy calls every day checking in on me and my needs. The hotel sent up amenities quickly and efficiently. When I had food deliveries, the food was sent up within 10 min of arrival at the concierge. When my office sent me my office equipment, the transfers were done efficiently. The mandatory swab test was conducted in the hotel premises. The staff was super efficient and professional and we were herded to the appropriate waiting areas and test site in a timely fashion. I was impressed with the service and a big thank you to the staff is warranted.
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Date of stay: October 2020Trip type: Travelled on business
2 Helpful votes
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Response from Carlton City Hotel Singapore, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 13 Oct 2020
Dear jenk373, Thank you for sharing your positive experience with us on TripAdvisor. We deeply appreciate your kind compliments on our team's service, and are happy to hear that your stay with us was smooth and pleasant. We hope to welcome you back with us at Carlton City Hotel in the brighter days ahead. Carlton City Hotel Singapore
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Valentine I wrote a review Sep 2020
3 contributions2 helpful votes
Fantastic staff taking care of me especially duty manager of the hotel saving literally my life. I recommednding this place as best personal service you can get in the world!! Regrettfully by trip arvisor regulations I cannot mention names but manager J.Y. is the person hotel should be proud of to have on board!
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Date of stay: September 2020Trip type: Travelled solo
2 Helpful votes
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Response from Carlton City Hotel Singapore, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 4 Oct 2020
Dear 187valentinei, Thank you for leaving us a 5-star review on TripAdvisor. It is truly our pleasure to have received your kind compliments, and we will relay them to the mentioned staff. Thank you for staying with us and we hope to welcome you back in future. Carlton City Hotel Singapore
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Kinga and Benedikt wrote a review Sep 2020
Mainz, Germany152 contributions81 helpful votes
Very nice hotel in a central location. Chinatown and the nearest MRT station are just a few minutes' walk away. The rooms are spacious and clean and the service is very friendly and accommodating. From the upper floors you can enjoy a beautiful view.
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Date of stay: October 2019
Value
Location
Service
3 Helpful votes
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Response from Carlton City Hotel Singapore, Guest Services / Front Office at Carlton City Hotel Singapore
Responded 4 Sep 2020
Dear KingaAndBenedikt, Greetings from Carlton City Hotel. Thank you for taking time to share your positive experience with us. We are delighted that you enjoyed the room features and design, and found the locality of the hotel and our services to your liking. We appreciate your review and look forward to welcoming you back during your next visit Carlton City Hotel Singapore
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PRICE RANGE
USDΒ 136 - USDΒ 250 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
386
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Frequently Asked Questions about Carlton City Hotel Singapore
Which popular attractions are close to Carlton City Hotel Singapore?
Nearby attractions include Tea Chapter (0.5 km), Yixing Xuan Teahouse (0.3 km), and Singapore City Gallery (0.4 km).
What are some of the property amenities at Carlton City Hotel Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton City Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton City Hotel Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton City Hotel Singapore?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Carlton City Hotel Singapore?
Conveniently located restaurants include Bar-Roque Grill, Chef's Table by Chef Stephan Zoisl, and Heart of Darkness.
Are there opportunities to exercise at Carlton City Hotel Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Carlton City Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton City Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Carlton City Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.