Super nice and beautiful hotel. I recommend the Urban Junior Suite. Staff very helpful. Very clean and a customer focused MD! Super good located close to China Town. Marina area in walking distance. Food was also delicious.
This highly acclaimed green hotel does live up to its name, with great location, clean room and more importantly, splendid service. We will like to give our thanks to chin and wong from front office, Candace from housekeeping. Despite coming on a weekend, checking in was a prompt and fuss free experience. The room was clean and the view of overlooking Chinatown does complement the stay. Pool seems to be a popular choice for the gram (defo crowded despite having time slot), gym is modern and well-equipped. It's a refreshing experience staying in a green hotel compared to the mainstream luxurious hotel, perhaps more can be placed into engaging guest to be part of the green effort.
I ended up staying for 3 nights at PC Pickering because their service was excellent. I suddenly longed for a staycation and with PCP’s garden view room, sustainable architecture, and accessibility, i dont think it will be my last time staying there. My very special thanks to Chin from the checkin counter who was very kind and generous to offer us the best service to make our stay worthwhile, even providing my request for complimentary fruits which they wouldnt normally do. Also to Jeffrey who never got tired of giving us reasonable amount of any supplies we need in our room. Even if it’s in the city, because it’s near chinatown with lots of options for food, i did feel that for a while i wasnt in singapore at all!
Rude staff. Overrated. Only looks pretty on the outside (pool). Asked for a HDMI cable over the phone. It took 2 hours before arriving. When called to ask again on the cable, staff said "yeah I already told you I will try to call the other department right?" What kind of response is this from a service staff? Room was so-so with some constant knocking noise (staff did not inform us that there were renovations)
5 ⭐ hotel that doesn't serve toast 🍞 with butter or jam n even cereal with milk is totally disappointed,the swimming pool facility is ok but needs to revamp as most of the metals is rusty.the connection rooms is very nice n clean
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