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Claremont Hotel Singapore

321 reviews
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Traveller (92)
Room & Suite (64)
Dining (3)
Overview
  • Excellent4%
  • Very good9%
  • Average20%
  • Poor18%
  • Terrible49%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Free Parking
Pool
2.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)Write a Review
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1 - 5 of 293 reviews
Reviewed 2 weeks ago

I stayed in this hotel 3 nights with family , room was very small & very dirty.In the bathroom most of the fittings are broken or somehow manage for workable.NO ROOM SERVICE even my Luggage carry to room myself no body help.In Singapore this is...More

Thank nss858
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 2 weeks ago

Dear Guest, We apologize for any inconvenience on your stay. We do not have a bell hop service to carry luggage and again are sorry for the inconvenience. Our rooms have recently been through soft renovations, I wish you would contact me so that I...More

Reviewed 14 January 2018

In Singapore, this is the worst hotel I've stayed in. As we approached the hotel on Serangoon Road, I remarked to my wife that this was a hotel which had seen better days. The staff were friendly enough at check in. We went up to...More

2  Thank TimsPlanet123
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 4 weeks ago

Dear Valued Customer, I am very sorry to hear of your upsetting stay. I would have loved to have met you and helped resolve the problems. We are renovating at this time and would like to give you the opportunity to speak with us and...More

Reviewed 25 December 2017

We came from Finland and Stayed here for 2 nights whilst travelling around Asia on hols. The people comments really didn't do it justice. Location wise it's pretty great. All popular attractions are very near. Would say the hotel location in the heart of Singapore....More

1  Thank Raja k
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 4 weeks ago

Valued Customer, Thank you so much, we try very hard at Claremont and have been running the hotel for over 15years, we hope to see you again very soon. We have only started to get more involved in responding to our guests reviews, as in...More

Reviewed 21 December 2017 via mobile

I have stayed in this hotel for about 5 years n recently I had a bad experience!!! When I enquirer about the wifi, the boss gave the attitude of “if want to stay, stay; if do not want to stay then get out of the...More

1  Thank Kelvin T
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 4 weeks ago

Kelvin, We apologize that after 5 years of having you as a guest you were upset over the wifi not working that day, we were installing new wifi systems on each floor, which are all now installed. We are aware that your business advertises locally...More

Reviewed 11 December 2017

The room was a four bedded room. We had great room service and the staff were very friendly. The buffet was an amazing spread of cuisines. We had a great time during our weeks stay at this property and would love to come back to...More

1  Thank kabilana2018
Response from Ross H, Manager at Claremont Hotel SingaporeResponded 4 weeks ago

Wow! Thank you for your lovely comments! We always try to have continental and asian dishes on our breakfast buffet spread. So Glad you enjoyed it. See you again very soon.

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
USD 61 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 61 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (92)
Room & Suite (64)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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SKRATHI
I have below Queries on facilities before making Reservation in your hotel:- 1. Do you have elevator service in your hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? 3. In case we are unable to take breakfast in the morning, will you be able to give breakfast packets ? 4. Do you provide mosquito repellents free of charge in your hotel? 5. Do you charge for drinking water? 6. Are there windows in the standard triple bed rooms? 7. Do you provide free 24 hours WiFi service in your hotel? 8. Are the standard triple room with Aur Conditioning ? 9. What is the cheapest way of transport from Changi Airport to your hotel? Are their direct busses? 10. I got to see mixed reviews about your hotel, not sure what exactly is the truth? Please understand I will be staying with my family and kids. Hope I will not get disappointed. Awaiting a quick response.
31 January 2018|
Answer
Response from Ross H | Property representative |
1. Yes we have elevator service in hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? We have Vegetarian and non veg 3. In case we are... More
0
Votes
SKRATHI
I have below Queries on facilities before making Reservation in your hotel:- 1. Do they have elevator service in hotel when the rooms is allotted on higher floors? 2. What are the items usually served in the free breakfast, I am pure vegetarian ? 3. In case we are unable to take breakfast in the morning, will you be able to give breakfast packets ? 4. Do they provide mosquito repellents free of charge in your hotel? 5. Do they charge for drinking water? 6. Are there windows in the standard triple bed rooms? 7. Do they provide free 24 hours WiFi service in your hotel? 8. Are the standard triple room with Air Conditioning ? 9. What is the cheapest way of transport from Changi Airport to your hotel? Are their direct buses? 10. I got to see mixed reviews about this hotel, not sure what exactly is the truth? Please understand I will be staying with my family and kids. Hope I will not get disappointed. Awaiting a quick response.
31 January 2018|
Answer
Response from Suprio2012 | Reviewed this property |
1. Yes 2. Vegetarian Indian food is available 3. No 4. Did not find mosquitoes in Singapore 5. Yes, bottled ones. 6. Yes 7. Very weak. Only available in the reception area 8. Yes 9. MRT 10. Low budget medium type hotel, good... More
0
Votes
pankaj c
22 May 2017|
AnswerShow all 4 answers
Response from Ross H | Property representative |
Sorry for the very late reply, YES we do have Indian vegetarian dishes In our complimentary breakfast spread.
0
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123
Room Tips
"no advice, i didnt find any good things in this hotel."
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"The top floor rooms have a great view."
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"Extreme right hand rooms out from elevator are slight better, feeling a bit sun lights"
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"We do not recommend this hotel. Sometimes you look for a cheap hotel and you get what you pay for."
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