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York Hotel Singapore

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21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#123 of 369 hotels in Singapore
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.

For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).

Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.

Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.

The staff at York Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Malay
1850Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Duncan R wrote a review 21 Jan
7 contributions1 helpful vote
+1
Nice little hotel that's just a short walk away from the main city bustle, Orchard Road. The hotel room and bathroom was clean and spacious. The view from our hotel room was great and it was peaceful. We had a wonderful sleep without any neighbouring disturbance. I love the breakfast the most. You can choose from the menu with some local delights e.g. roti prata, nasi lemak and standards like cereal, sausages, bacon and egg. Sat at the table along the cafe window and enjoyed our peaceful and heaty meal with nice warm coffee.
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Date of stay: January 2022
Location
Service
Sleep Quality
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded yesterday
Dear Guest, Thank you for the full scores and to also share your recent stay experience with us! I am extremely heartened to learn that you had a pleasant stay and your kind compliments on our rooms and breakfast is well-appreciated! On behalf of the team, thank you for staying with us and we hope to welcome you back for another lovely stay in the not too distant future. Best regards, Jessie Tan General Manager
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Patrica Kee wrote a review 18 Jan
1 contribution
Terrible staycation experience at York hotel. Booked a staycation at York Hotel on 16-18 Jan 22. Experienced the worst customer service ever. My group of friends were basically treated as criminals. We, a group of 4, checked in on 16 Jan 22, and had a terrible check in experience. Afterwards, a friend merely wanted to pass us a cake and present on the 17 Jan, however a staff by the name of Nelson Chia (hope i get it right, he was on duty on the 16 - 17 Jan together with other 2 gentlemen) called up the room just when my friend stepped in the room, telling us in a very rude tone that only 4 person are allowed. The experience was shocking and terrifying to my group of friends as we realised we might be monitored closely in this hotel (how on earth when one step into the room without even taking off the shoe, the phone rang). He informed that my friend got to leave as the room was meant for 4 pax. After we explained the situation with him, he asked us to come down to do the registeration, however at the reception thing changed. He refuse to do the registration work and rudely made my friend leave the hotel immediately. Seeing this, we wanted to collect our belongings at the room to leave but were denied entrance back to the room. The staff refuse to let my friend go up and take her belongings. We were corner and forced to stay put at the lobby like an criminal. After experiencing this, my group of friends decided to leave the hotel by checking out 1 day earlier as we felt that the hotel was constantly monitoring and scrutinizing our every movement. We felt that this has severly invaded our privacy and completely ruined our staycation experience. As we left the hotel, the staff even follow our movement very closely. We booked a vehicle and saw the staff watching us till we finally get on the vehicle and leave the hotel. This experience have left us feeling very uncomfortable and terrified. Being a 4-star hotel, York hotel does not live up to its name or reputation. Truly a disappointing and frustrating experience. We checked in to Mandarin hotel which is a very good and great experience compare to York Hotel. A advise to those that need a staycation, there are better ones in the orchard precinct.
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Date of stay: January 2022Trip type: Travelled with friends
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 6 days ago
Dear Guest, I am extremely disappointed to learn that your stay was less than positive. On behalf of the team, please accept our deepest apologies for the less than satisfactory experience The service you experienced was far from the service we aim to deliver and our team members have been firmly reiterated on the importance of displaying a professional image and adopt a guest-centric approach at all times. Please rest assured that your feedback is extremely important to us and rest assured that we will look into improving the areas of concern. At the same time, I would like to seek your understanding that in accordance with the stringent COVID-19 Safe Management Measures, the permissible group sizes in the room shall not exceed the maximum occupant capacity of the respective room type. As such, our Security team is empowered to immediately undertake action against individuals who breach any of the Safe Management Measures, including denied entry into the hotel’s premises. While it is regrettable we failed to meet your expectations this time, I hope you would grant us the opportunity to extend a refreshed experience for your future visit to York Hotel. Best regards, Jessie Tan General Manager
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kentoooooooooo wrote a review 10 Jan
1 contribution
room was cozy and well lit. the staff there is kind and approachable. swimming pool is available but only by booking at the counter. the gym there was temporarily closed but still had a very fun and unforgettable experience! thank you!
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your recent stay experience with us! It is an absolute delight to read your review and thank you so much for choosing to stay with us! I am truly humbled by your generous compliments and is pleased to learn that you enjoyed every aspect of your stay with us. Once again, thank you for staying with us and we look forward to welcome you back soon! Best regards, Jessie Tan General Manager
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wenbeechan wrote a review Dec 2021
1 contribution
Location is good. Room was big and spacious. Aircon was noisy though. Soundproof is so so. No warmer for pool so it was very cold to swim. More power outlets in the room would be good for families with lots of gadgets
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your recent stay experience with us! I am extremely heartened to learn that you had a pleasant stay and your kind compliments on our strategic location and spacious rooms is well-appreciated! At the same time, your feedback on how we can do better has been shared with my team for review and improvement. On behalf of the team, thank you for staying with us and we hope to welcome you back for another lovely stay in the not too distant future. Best regards, Jessie Tan General Manager
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Toby Cheong wrote a review Dec 2021
Singapore, Singapore383 contributions95 helpful votes
Arrived at 2pm & fortunately our room was ready (Room 1402). Check-in was fast cause not a lot of people. When we came down at 3pm, it was pretty packed at the lobby. Hotel was peaceful & quiet. We had a very good sleep. Far East was just beside and shopping for food & snacks was convenient. Breakfast buffet was great. Venue was spacious. It has Prata with chicken curry, dim sum, western, etc.. 1 very little minus point was that the plug is not beside the bed and we have to charge it beside the TV.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 weeks ago
Dear Guest, Thank you for the full-scores! I am extremely pleased to learn that you had a lovely stay with us, and the generous compliments motivate the team to do even better. At the same time, your feedback on including additional charging ports in the guestroom has been noted and shared with the department concerned for review. On behalf of the team, thank you once again for your kind endorsement. We look forward to welcoming you back in the not too distant future! Best regards, Jessie Tan General Manager
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PRICE RANGE
USD 108 - USD 192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
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Frequently Asked Questions about York Hotel Singapore
Which popular attractions are close to York Hotel Singapore?
Nearby attractions include Mohan's Custom Tailors (0.2 km), Rachel P Jewels (0.3 km), and The Other Room (0.4 km).
What are some of the property amenities at York Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at York Hotel Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at York Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at York Hotel Singapore?
Yes, free parking is available to guests.
What are some restaurants close to York Hotel Singapore?
Conveniently located restaurants include Alma By Juan Amador, Crossroads, and Les Amis.
Are there opportunities to exercise at York Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at York Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does York Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at York Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to York Hotel Singapore?
Many travellers enjoy visiting Battlebox (1.7 km), Fort Siloso (6.5 km), and Emerald Hill (0.5 km).