York Hotel Singapore
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York Hotel Singapore

Penang Hawker Fare
Traveller (681)
4 bed family suite
Room & Suite (249)
White Rose Cafe at the York Hotel
Dining (51)

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Avg. AU$239 /night, 2/12 - 2/13
AU$255
per night
AU$241
per night
AU$226
per night

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About

#125 of 351 hotels in Singapore
4.3 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality

If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.

For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).

Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.

Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.

The staff at York Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Chinese, Malay

Location

21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
Seletar Airport
12.8 km
See all flights
4.0
4.0 of 5 bubbles2,330 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The York Hotel in Singapore is lauded for its prime location, which guests find convenient for shopping and sightseeing, despite occasional remarks about the distance from public transport. While the rooms are celebrated for their spaciousness, some guests feel they could benefit from modernization and enhanced cleanliness. The hotel's atmosphere, reminiscent of a cozy Southeast Asian home, adds to its charm, although an update in decor is suggested. Patrons appreciate the varied breakfast and amenities like the swimming pool but urge for updates. The service generally receives high praise for staff professionalism and kindness.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Professional
Amenities
Satisfactory

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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
mig h wrote a review Nov 2023
Kashiba, Japan
4.0 of 5 bubbles
It was a safe hotel. I consulted with HIS and they recommended this hotel as the minimum standard. The room was spacious enough with a table to spread out your luggage, a large closet, and drawers. Shampoos were in mini tubes. If you stayed for multiple nights, they would replenish your toothbrushes and other items.
The hair dryer was fixed in the drawer, which is a bit inconvenient, but the airflow was decent. It sometimes stopped working after continuous use.
The first room I was shown to did not have a bathtub, so I contacted the front desk and they immediately brought me a key to a replacement room. The first room was clean, probably because it had just been renovated, and the second room had some issues with the black mold around the bathroom, which is often pointed out in Japan, but I think it was at least as clean.
There were traces of what must have been a fan on the ceiling, and it was a bit dark at night.
The other drawback is that it's a bit far from the station. It was a 15-minute taxi ride from Newton Station, about S$13. It might be cheaper depending on where you get off.
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Google
Date of stay: November 2023Trip type: Travelled with friends
Room Tip: バスタブが欲しい人はフロントで一言言っておくといいかもしれません。水のボトルは1.5リットルボトルなので外へ持ち出すには向いてません。
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort453324 wrote a review Dec 2024
+1
3.0 of 5 bubbles
I’m currently staying at the York Hotel for a 5-night stay, and I’d like to share some honest feedback midway through my experience. I booked a quad room and was told on arrival that it had been recently renovated. However, the room, while spacious, looks worn and shows signs of age. The bathroom has a tub with chipped paint, mouldy silicon seals, and a shower curtain, which feels more like a 3-star standard than a 4-star. The room also has peeling wallpaper, dirty walls, and a grotty toilet base. The sink is leaking and mould is visible around the edges.
While the room is large, cleanliness is a major issue. The mini fridge is old and struggles to keep things cool. The bed and pillows are comfortable, but the room lacks some basic functionality — for example, there is only one bedside table.
The hotel’s location is excellent, and the buffet breakfast is a positive feature, with a variety of both Asian and Western options. The fresh eggs and waffles made to order are also a nice touch.
However, service has been disappointing. The front desk staff is polite, but many of the older front-of-house and food & beverage staff seem indifferent and unfriendly. For instance, an older porter watched my mother struggle with the foyer door and made no attempt to assist. Our “Good morning” was also met with silence. Some staff have been very helpful but generally the staff are cold and don’t engage.
At this point, I wouldn’t recommend the hotel, though I see a lot of potential if improvements are made. With a few updates to the rooms, better cleanliness, and more attentive service, this could be a much more enjoyable stay. Unfortunately, as it stands, the hotel does not feel like a 4-star property.
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Date of stay: December 2024
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 15 Dec 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We are deeply disappointed to learn that your recent stay fell short of expectations. Providing a clean, comfortable, and welcoming experience is at the heart of what we do, and it is disheartening to know we did not achieve this during your visit. Please accept our sincere apologies for the condition of the bathroom, guestroom, and the level of service you received, which did not meet our usual standards. Your feedback has been shared with our team, and we are taking immediate steps to address these concerns. We are committed to making the necessary improvements to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention, and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future, where we can provide the high standards of service and comfort you deserve. Warm regards, Jessie Tan General Manager
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hahoho74 wrote a review Aug 2024
Seoul, South Korea
5.0 of 5 bubbles
Very good location in the vicinity of Orchard Road, a large room for four families to stay, and a nice hotel. I'll use it on my next trip. I recommend. But the room we stayed in was a Hollywood-style room with a door to the next room. The noise of the guests who stayed in our next room entered the door and the noise was spread. I think we should either remove this door or pay more attention to the noise control. And there are other hotels in Singapore that offer a shower service for guests on the night flights to check out in the morning and take the carriers, then search the carriers in the evening. If we think more about this hotel, we think it could be a more preferred hotel for our guests.
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Review collected in partnership with this hotel
Automatically translated
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kobezen wrote a review Aug 2023
Glasgow, United Kingdom
5.0 of 5 bubbles
We stayed 16 nights at the York Hotel and had a great time there. We had a very spacious double room on the 6th floor with large windows where we could watch all the comings and goings.

Our room was cleaned everyday and we received regular top ups of tea, coffee and bottled water, having a fridge was really useful and the air conditioner was well used! Our room attendant was friendly and nothing was too much trouble.

The pools are great, just the right size and not too deep so ideal for my 9 year old. It wasn't busy when we were there and stays open till late in the evening with a plentiful supply of towels. Food prices in restaurants in Singapore are really expensive and the hotel is no exception but we did have the breakfast buffet once, it was pretty good and there was a wide range of items available. The rest of the time we had breakfast in our room, there are a number of bakeries nearby.

The hotel is 5 minutes from Orchard Road, very close to Scotts Road and several shopping malls. There are 2 ways to go down to Orchard, either past the Goodwood hotel or out of the back door, past the hospital and through Paragon Mall.

I think the York Hotel is very worthy of consideration for several reasons, reasonable price for Singapore, great location, quiet area, nice pool, spacious, comfortable rooms and friendly and polite staff. I'd definitely stay there again.

Thanks for making our stay in Singapore so pleasant!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 6 Aug 2023
Dear Guest, We appreciate the positive review. It is always a pleasure to hear that we exceeded your expectations throughout your stay. Your generous compliments motivate us to keep providing outstanding stay experiences and uphold the warm hospitality we consistently strive for. Once again, thank you for being our Guest. We hope to have the opportunity to welcome you back for another pleasant stay. Best regards, Jessie Tan General Manager
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AB2020 wrote a review May 2024
New Delhi, India
5.0 of 5 bubbles
Wonderful Stay !!
We stayed as a family of 6 from 24th April to 30th April.
The check in was smooth . Sophie at the front office was excellent she gave us an early check in around 12:30pm and both rooms were adjacent.
The hotel is old but very well maintained very close to the famous orchard road .
Staff is good and very efficient . Any issue in the room the come quickly to do the needful.
House keeping staff does a good job too .
We took the buffet breakfast which was a mix of international buffet - american , English chinese and some indian too . Good option for indian guests . Though breakfast is expensive if you buy it directly incase you get an online deal go for it . Though sg is country where one can explore lots of breakfast joints but it can get difficult to mobilise with a family .
It's about a 10 min walk to orchard road main street uphill is steep .
Pro tip - use the back gate to reach orchard road much quicker and you will skip the slope .
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Use the back gate to reach orchard road . Much quicker and a shorter distance .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 13 May 2024
Dear Guest, Thank you so much for taking the time to share this lovely feedback with us. My team and I are thrilled to hear that you enjoyed a great stay at York Hotel, and are especially encouraged to know that you appreciated our attentive service which made the entire stay comfortable and pleasant for you. Thank you again for the five-star scores, my team and I look forward to the opportunity to welcome you back for another pleasant stay. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lagunasingapore wrote a review Mar 2024
4.0 of 5 bubbles
Large rooms, thorough cleaning, and friendly staff
Perfect location for shopping and sightseeing
I would like the breakfast menu to be more varied each day.
There was welcome fruit, but no knife or plate.
Pool and gym close a little early
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 26 Mar 2024
Dear Guest, Thank you so much for taking the time to share this lovely feedback with us. My team and I are thrilled to hear that you enjoyed a great stay at York Hotel, and are especially encouraged to know that you appreciated our warm hospitality, well-appointed and clean guestrooms, as well as our strategic location which made the entire stay comfortable and pleasant for you. For other areas of your stay where we could have done better, rest assured we have highlighted to the departments concerned for review and improvement. Thank you again for the high scores, my team and I look forward to the opportunity to welcome you back for another pleasant stay. Best regards, Jessie Tan General Manager
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Explore58301323652 wrote a review Jan 2023
Pugoda, Sri Lanka
4.0 of 5 bubbles
Our family of five had a pleasant stay at the York, from 26th December 2022 to 1st January 2023. In addition to its central location, we found the hotel staff to be courteous and helpful, often going out of their way to make our stay comfortable. The spotlessly clean rooms, although spacious and well-appointed, were looking somewhat dated and tired.
For those booking standard rooms, especially if they are to be occupied by seniors who may have limited agility, there are no shower cubicles in the bathrooms. Instead, they have bathtubs. The Deluxe room we upgraded to, at an extra charge, offered a shower cubicle in addition to the bathtub. The fitness center and swimming pool were adequate and breakfasts at the White Rose offered variety and a good start to each day!
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Review collected in partnership with this hotel
Date of stay: December 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 Jan 2023
Dear Guest, Thank you for taking the time to pen your review. It is a great pleasure to read feedback such as yours and I am encouraged to learn that you enjoyed your stay with us. At the same time, we appreciate your feedback on the overall outlook of the hotel, which we will be sure to take into consideration for future enhancement projects. Thank you again for choosing to stay with us, we look forward to welcoming you back soon. Best regards, Jessie Tan General Manager
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humairayaakub wrote a review Dec 2024
Bandar Seri Begawan, Brunei Darussalam
4.0 of 5 bubbles
For a superior room located in Orchard, it was pretty good and affordable for a 4D3N stay. The room is quite large and could fit in 3 single beds pretty comfily. We were pleasantly surprised with their smart water filter that they have provided in-room, which is quite convenient for us. Overall, a good stay and worth the price.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 2 Dec 2024
Dear Guest, Thank you for taking the time to share your post stay experience with us. My team and I are beyond elated to learn that you enjoyed a great stay with us and are deeply encouraged by your generous compliments, particularly our spacious rooms. Thank you for again for choosing York Hotel as your preferred accommodation in Singapore, we look forward to the opportunity to welcome you back soon! Best regards, Jessie Tan General Manager
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Emil L wrote a review Jan 2025
5.0 of 5 bubbles
The room was quadruple and it was spacious for 4 people. The beds were comfy and clean. The toilet and bath space also big with bidet and bath soaps just right to use without asking another set. There is iron and blower hanged in the closet and drawer. Overall the room smells good and comfortable.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 4 weeks ago
Dear Guest, Thank you for the five-star rating on TripAdvisor. My team and I are delighted to learn that you enjoyed an exceptional stay with us and are truly encouraged by your generous compliments, particularly your appreciation of our spacious rooms. Thank you for choosing York Hotel as your preferred accommodation in Singapore, we look forward to the opportunity to welcome you back soon! Best regards, Jessie Tan General Manager
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lllEthanYanglll wrote a review Sept 2023
Seoul, South Korea
5.0 of 5 bubbles
Overall it was clean and nice. All the staff were friendly.
It was nice that it wasn't far from Orchard Road and there was a shopping mall nearby.
The pool isn't big, but there weren't many people, so I enjoyed it leisurely.
Breakfast could have had a bit more variety, but it wasn't bad.
The room wasn't too small, and the bathroom was spacious as well.
They gave us 2 buckets of water a day, and it was nice that they gave us 2 buckets of 1.2L water instead of small amounts.
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Review collected in partnership with this hotel
Google
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Yes, you have to booked in advance, before using the Pool
Bernadette Ekas... R asked a question Jan 2020
26 contributions4 helpful votes
What size for single bed?
Answer from shane9468
Nottingham, United Kingdom100 contributions53 helpful votes
What I can remember the family room we stayed in. They were large single beds
Dewi S asked a question Nov 2019
Is the breakfast serve is halal?
Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Frankly, the Kitchen is Not Halal certified. But you can have your breakfast of Bread & Butter, Cereals, Coffee or Tea, boiled or half-boiled eggs, fruits, fresh juices. These are usually not prepare with Non Halal foods. There other alternatives is you can take a 4 minutes walk to Far East Plaza, where there are many shops which are Halal Certified you can have your breakfast, such as Perata, Nasi Lemak etc..
Claire B asked a question Nov 2019
Melbourne, Australia53 contributions4 helpful votes
How far from the zoo is this hotel?
Answer from shane9468
Nottingham, United Kingdom100 contributions53 helpful votes
Not sure but everything is close in a taxi. Or download the grab app. It’s Uber in Singapore they very good and cheaper than taxis.
Answer from Alan C
Glen Osmond, Australia18 contributions46 helpful votes
I seem to recall they do have balconies but we couldn’t access it from our room. Not sure why you’d want one because there’s no real view and the weather can be oppressive.
Findpaulng wrote a tip Jan 2025
Johor Bahru, Malaysia74 contributions61 helpful votes
4.0 of 5 bubbles
"There are two entrances one of which is via Goodwood Park off Scott’s Road. Not obvious when you are actually at the lobby of the hotel."
Read full review
AB2020 wrote a tip May 2024
New Delhi, India23 contributions2 helpful votes
5.0 of 5 bubbles
"Use the back gate to reach orchard road . Much quicker and a shorter distance . "
Read full review
Carol H wrote a tip Mar 2024
6 contributions
3.0 of 5 bubbles
"Good location.Make sure you visit Toast Box just down the road opposite Mt Elizabeth Hospital for great coffee and typical Singapore breakfast"
Read full review
638JAV wrote a tip Nov 2023
Kuala Lumpur, Malaysia547 contributions123 helpful votes
4.0 of 5 bubbles
"Very safe location. Felt very safe even though we walked back to hotel close to midnight."
Read full review
Kiwiaddictedtotravel wrote a tip Oct 2023
Auckland, New Zealand55 contributions61 helpful votes
1.0 of 5 bubbles
"Don't waste your money"
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
AU$210 - AU$288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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YORK HOTEL SINGAPORE (AU$210) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about York Hotel Singapore
Which popular attractions are close to York Hotel Singapore?
Nearby attractions include Mohan's Custom Tailors (0.2 km), Rachel P Jewels (0.3 km), and The Other Room (0.4 km).
What are some of the property amenities at York Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at York Hotel Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at York Hotel Singapore?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at York Hotel Singapore?
Yes, free parking is available to guests.
What are some restaurants close to York Hotel Singapore?
Conveniently located restaurants include Carousel Buffet, Alma By Juan Amador, and Komyuniti Bar & Restaurant.
Are there opportunities to exercise at York Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at York Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does York Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at York Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to York Hotel Singapore?
Many travellers enjoy visiting Fort Siloso (6.5 km), Chijmes (2.2 km), and Haw Par Villa (6.5 km).
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