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Holiday Inn Singapore Orchard City Centre

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#29 of 309 Hotels in Singapore
Certificate of Excellence
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2,614 Reviews from our TripAdvisor Community

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Showing 2,333: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

The hotel is nice , comfortable with very attentive staff. The location is great too right there on Orchard but nicely tucked away from the noise. The pool area is relaxing too with a warm Jacuzzi which my kids couldn't get enough of. Definitely, will be back again.

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Helpful?
Thank Prema341
Bengaluru, India
Reviewed yesterday NEW

Check in easy, medium sized room with bathroom. Decent selection for breakfast though sometimes one needs to wait for a table. Great location for shopping, restaurants and MRT close by. Would recommend.

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Helpful?
Thank Dhvi
Jakarta
Reviewed yesterday NEW

We are a loyal customer of Holiday Inn Hotel and always choose this brand whenever we go for holiday. I was actually quite disappointed when I checked in Singapore Holiday Inn hotel, when I booked the room, I made my preference to have a double bed room and it has been confirmed by the hotel (I knew this because the...

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Helpful?
Thank Alex H
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Alex H, Thank you for being a loyal guest of Holiday Inn. Please accept our sincerest apologies for the incorrect room assignment and the inconvenience you have experienced during your stay with us. We hope for the opportunity to welcome you again and present a different stay experience for you. Regards, Lynda Lew Senior Marketing Communications Manager

Reviewed yesterday NEW

Clean and tidy and very friendly concierge staff ! The front desk is always busy busy busy so not friendly but understood. But the concierge is quite good taking part in attentive customer service. It's orchard street but it's quiet and an interesting building structure. Restaurant noise is sometime bothering us but it's OK. Overall we will recommend this hotel...

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Helpful?
Thank Katsuya H
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Katsuya H, Thank you for the kind words and recommending our hotel to families! We apologise that we may not have met your expectation on a few occasions but rest assured that this will be shared with the team for their further improvement. Safe travels! Regards, Lynda Lew Senior Marketing Communications Manager

Cleveland, Ohio
Reviewed 2 days ago NEW

Agoda had not made right reservations, Carol took care of everything. Can't say enough Good things about her. GREAT stay and service....Highly recommend this hotel....VERY......VERY....CLEAN...Staff was very nice ....Food was Great....suggest getting the breakfast and the executive club...VERY well worth it....you will not go hungry...EXCELLENT choice

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Helpful?
Thank littlersacla901
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear littlersacla901, Wonderful to know that your reservation was settled in the end and your stay experience, from the room to food to service, was a great one. Do you know that by booking directly on our website, you will receive the best room package and also our prompt response to your requests? Do try it the next time! See...

Doha, Qatar
Reviewed 4 days ago NEW

I had no problems with the hotel or service from the staff. Great position for shopping and the MRT. Got upgraded upon arrival as a platinum IHG member so always nice to get entry into the Club Lounge for drinks and snacks

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Helpful?
Thank watson2707
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear watson2707, Thank you for taking the time to leave us a review and we appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

Brisbane, Australia
Reviewed 4 days ago NEW

Holiday Inn, Orchard City Centre never fails to deliver. The friendly staff and well laid out rooms are always a pleasure, The Singapore decorations for Xmas are amazing and put many cities globally to shame - it is always hard being an Australian to get in the Xmas spirit with the summer sun at its apex, given the climatic conditions...

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Helpful?
Thank chrisomac
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear chrisomac, Thank you for the sweet compliment! The team will be delighted to know that the efforts they put into decorating the hotel have been appreciated. We wish you a jolly festive season and safe travels! Regards, Lynda Lew Senior Marketing Communications Manager

Jakarta
Reviewed 4 days ago NEW

Over all i had good time here, the only things im wondering why my room far from lift? seems on that day hotel more quite not full.... i had good breakfast...Thank you for the phone that you provide but The phone that you provide in room not really good seems you need to provide the good one no need expensive

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Helpful?
Thank charles722
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear charles722, Thank you for choosing Holiday Inn Singapore Orchard City Centre as your choice of stay in Singapore. While we'd love to locate all our rooms near to the guest lifts, we are, unfortunately, unable to do so due to the structure of the building. Did you manage to mention this to any of my colleagues at the Front...

Riyadh, Saudi Arabia
Reviewed 4 days ago NEW

I love the location of the hotel and the bell boys as well as housekeeping staffs. Very helpful and attentive. Compare to any similar hotels i had been to like movenpick dubai, Marriot bahrain, Divan istanbul and even kuala lumpur one, i figured out the way receipionist treated us were so cold and i don't feel like we were welcome...

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Helpful?
Thank H7951LSmary
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear H7951LSmary, Thank you for taking the time to leave us your review and we apologise that the check-in process did not meet your expectation. We will share this with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide...

Tokyo, Japan
Reviewed 4 days ago NEW

Returning to Singapore for business and staying at Orchard City Centre feels like I'm at home. This is from the first moment when the staff say Welcome in a warm smile and with a minimal of fuss you are given your room card.

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Helpful?
Thank zact575
HISG_OrchardCityCtr, Public Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear zact575, We are glad to be your home away from home and you will be assured of the same fuss-free treatment when you visit us the next time! Regards, Lynda Lew Senior Marketing Communications Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tandoor
Tandoor
Cuisines: Indian, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 

Additional Information about Holiday Inn Singapore Orchard City Centre

Address: 11 Cavenagh Road, Singapore 229616, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $212 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Odigeo, IHG, Agoda, HotelTravel.com and Travelocity so you can book your Holiday Inn Singapore Orchard City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#29 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Singapore Orchard City Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Singapore Orchard City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of rooms are ok”
 of 5 bubbles , 5 Dec 2016 | Read review
“No smoking....stayed on the 5 Th floor. No noise at all...had street view”
 of 5 bubbles littlersacla901, 4 Dec 2016 | Read review
“Stay at IHG hotels as a matter of course, build your status, once you achieve Spire status automatic room upgrades are a pure joy and value for money is fantastic.”
 of 5 bubbles chrisomac, 2 Dec 2016 | Read review
“Park view room”
 of 5 bubbles royamir, 21 Nov 2016 | Read review
“upgrade the TV”
 of 5 bubbles stellasunarya, 20 Nov 2016 | Read review
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