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Grand Park City Hall

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2,203 Reviews from our TripAdvisor Community

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Showing 1,963: English reviews
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

First time in singapore and the stay at the hotel has been amazing. James has been extremely accommodating and helpful. The location is perfect to walk to public transport and shops. Strongly recommend this hotel to anyone coming to Singapore.

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Thank A TripAdvisor Member
Hong Kong, China
Reviewed yesterday NEWvia mobile

Though it was noisy during the day, due to their refurbishment project atm, but Samariah's (who was in charge on the Crystal Club Lounge) hospitality, made my stay there a very memorable one. Definitely will recommend my friends and colleagues to stay in this property when they visit Singapore

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Helpful?
1Thank vd_natanael
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear vd_natanael, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff Samariah. Thank you once again for your positive review and your kind recommendation & we hope to welcome you, your friends & colleagues back in...

Reviewed 2 days ago NEWvia mobile

Room is nice and cozy, excellent breakfast, good location. I enjoyed my stay here with my friends. From check in till check out everything is so smooth. all the staff was helpful and friendly, especially Iwan from the concierge very helpful, he give us lots of info and tips around singapore. Will definitely stay here again on my next visit.

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Helpful?
1Thank jane_loh
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Jane_loh, Thank you very much for giving us a full score. It is a pleasure to know that you have enjoyed your stay at Grand Park City Hall. Thank you also for highlighting the service excellence of our staff, especially Iwan. Thank you once again for your positive review & we hope to welcome you back in the near...

Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Visited this Hotel for a short stay. We were served by Miss Kripa with her pleasant smile felt very welcoming. Her delivery of instruction was very clear and good simple English. she was very friendly and helpful. Every time we pass by her she will greed and also make sure our stay was very comfortable. She is always asking if...

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Helpful?
1Thank Lestin09
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Lestin09, Thank you very much for giving us a full score. It is delightful to know that we managed to let you experience the warmth hospitality Grand Park City Hall is known for. It is also very kind of you to highlight the service excellence of our staff, Kripa. Thank you once again for your positive review & we...

Thimphu, Bhutan
Reviewed 2 days ago NEWvia mobile

We've always stayed here while in Singapore and I must say that the service is very professional, particularly the staff. We have mostly dealt with James and he is always helpful and friendly whenever we are at the hotel. Highly recommend a stay here!

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Helpful?
1Thank nwangchuk
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Nwangchuk, Thank you very much for giving us a full score. It is a pleasure to know that you enjoyed the stay at Grand Park City Hall. Thank you also for highlighting the service excellence of our staff James. Thank you once again for your positive review & we hope to welcome you back in the near future soon....

Jakarta, Indonesia
Reviewed 2 days ago NEWvia mobile

I stayed a few days ago for a business trip. The check in was very smooth and quick, I would especially like to thank James in making the registering process very quick. Rooms were very clean and tidy. If only there was a swimming pool it would be perfect!

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Helpful?
1Thank JTan89
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear JTan89, Thank you very much for giving us a full score. It is a pleasure to know that you have enjoyed your stay at Grand Park City Hall. Thank you also for highlighting the service excellence of our staff, especially James. Thank you once again for your positive review & we hope to welcome you back in the near...

Los Angeles
Reviewed 3 days ago NEW

I was looking for a room in a 5 star hotel in Singapore at an affordable price. Unfortunately, I waited until the last minute to make a reservation. I saw that the Grand Park was available and I booked it thinking that I may be disappointed with my choice. I got to my hotel at around 1 in the morning....

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Helpful?
1Thank fumartinez
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Fumartinez, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Best regards, Cheong Hai Poh...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Last night, my family and I had the privilege of being a guest, for the second time, at Grand Park City Hall Hotel. The experience was a complete 360 degrees opposite to what we had 3 months ago. Back then, I remember checking out in grave disappointment. Today, I have had nods of approval from every-single-one in my family. Special...

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Helpful?
1Thank redr0se03
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Redr0se03, Thank you very much for giving us a full score. It is delightful to know that we managed to let you experience the warmth hospitality at Grand Park City Hall is known for. It is also very kind of you to highlight the service excellence of our staff, Tiffany Chen. Thank you once again for your positive review...

Reviewed 3 days ago NEWvia mobile

Service wise this hotel is unexplainable. Hotel is managing really well with the renovation. I am here because of the marathon run.Housekeeping staff was very attentive and gave me enough shampoo and towels didn't get her name.Crystal club these 2 pleasant ladies kripa and samariah were taking care of me very well.will be back next year

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Helpful?
1Thank john M
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear John M, Thank you very much for giving us a full score. It is delightful to know that we managed to let you experience the warmth hospitality Grand Park City Hall is known for. It is also very kind of you to highlight the service excellence of our staff, Kripa & Samariah. Thank you once again for your positive...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

My friends and I had a nice stay for a night. We are welcome and given an early check in by Martin that we really appreciated a lot! We're lucky because no renovation on Sunday! 😀Even though the swimming pool is closed, we are still given a choice to use Park hotel clarquey pool with free shuttle service. I'm Shute...

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Helpful?
Thank mitziez
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Mitziez, Thank you very much for giving us a full score. It is a pleasure to know that you enjoyed the stay at Grand Park City Hall. Thank you also for highlighting the service excellence of our staff, Martin. Thank you once again for your positive review & we hope to welcome you back in the near future soon....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Park City Hall is an architectural gem strategically located in Singapore's Civic District and a short five minutes' drive from the Central Business District. Whilst the harmonious integration of century-old conservation shophouses with modern architectural style has earned us the prestigious Architectural Heritage Award, our impeccable service, coupled with our spacious rooms & gourmet cuisine have won the hearts of many who have stepped through the doors of our hotel. Our rooms are also equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to 11 countries. Announcement: Grand Park City Hall will be undergoing a transformation from 1 April 2016. The renovation will be carried out in phases, with the first phase scheduled to complete on 1 April 2017 and the overall transformation to be completed at the end of 2017. Please refer to hotel announcements or reach out to our guest service representatives any time for inquiries. ... more   less 

Additional Information about Grand Park City Hall

Address: 10 Coleman Street Grand Park City Hall, Singapore 179809, Singapore
Region: Singapore > Singapore
Price Range: $185 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Park City Hall 4.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Royal Singapore
Hotel Style:
#34 Business Hotel in Singapore
#40 Luxury Hotel in Singapore
#41 Romantic Hotel in Singapore
#65 Family Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park City Hall staff and other travellers.
21 questions
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Questions? Get answers from Grand Park City Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor have nicer view”
 of 5 bubbles LeongCM, 30 Nov 2016 | Read review
“Early next year, the newly refurbished rooms will be available”
 of 5 bubbles MiVi19072014, 26 Nov 2016 | Read review
“you ask in the counter and they will be delighted to help you with your choices”
 of 5 bubbles srimania, 23 Nov 2016 | Read review
“Always go for the Krystal Club Room with a King Sized Bed, facing the Peninsula Excelsior, on the 7th floor or above!”
 of 5 bubbles AshutoshShirodkar, 21 Nov 2016 | Read review
“Currently under renovation but work is done at daytime when you are likely to be out exploring. Should not really be a bother.”
 of 5 bubbles daimelds88, 12 Nov 2016 | Read review
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