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Grand Hyatt Singapore

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Grand Hyatt Singapore
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2,749 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
Rowayton, Connecticut
Reviewed 3 October 2015

From check in to check out the entire experience was fantastic. I ate in two restaurants, both fantastic. Enjoyed my stay immensely. Was upgraded during my stay, so that was even better! Would stay there again.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank row8on
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear row8on, It gives us great pleasure to learn that you have enjoyed your stay with us. We are also pleased to hear that your dining experiences which feature a wide array of cuisines were to your liking. We look forward to welcoming you back to our Lion City again. Best regards, The Grand Hyatt Singapore Management Team

Sydney, Australia
Reviewed 3 October 2015

Being a family with 3 small boys (ages 2,4 and 7yrs) - there aren't many hotels in Singapore (that I could find) that could or would accommodate us - ie- forcing you to take 2 separate adjoining rooms... not this hotel. This hotel is not only located in a great position for shopping (Orchard Rd less than 30 seconds walk...

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1Thank JacOnH0liday
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear JacOnHoliday, We are delighted to learn that you have enjoyed your stay at Grand Hyatt Singapore, as well as the exemplary hospitality provided by our warm and thoughtful colleagues. It is a great pleasure to hear that the strategic location of the hotel has allowed you to explore the city with ease. Thank you for your continued support and...

Reviewed 3 October 2015

Didn't stay here but had the buffet lunch on a Sunday afternoon. The variety of food...both savoury and sweet...was excellent, the service was great, complete with magician doing the rounds of the table. An indulgent way to spend a Sunday arvo.

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Helpful?
1Thank Andrew L
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Andrew L, Many thanks for your precise review. We are absolutely delighted to read that you have enjoyed our hotel’s facilities and were impressed with the services. We hope to have your continued support and are looking forward to welcoming you back again. Best regards, The Grand Hyatt Singapore Management Team

perth, Australia
Reviewed 1 October 2015

Excellent hotel close to all shops at Orchard Road. Stayed in club deluxe double on the 20th floor. Enjoyed breakfast and drinks in the club lounge. You pay more money but it is worth it. Bedrooms are clean. This was our fifth visit to the Grand Hyatt and we are going back next Chritmas.

Review collected in partnership with Hyatt Hotels
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1Thank Hermannus V
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Hermannus V, We are delighted to have hosted you during your recent stay in Singapore. We are glad that you found our rooms not only clean and you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district. Thank you for your continued support of our hotel...

Reviewed 1 October 2015

the hotel is really really bad, will never be there again. the room is small, consider it's Singapore, I can live with it. however, i'm not sure whether it is because the F1 time or what, nothing is in the room. you need to call for shopping bag, sewing kit, water, etc. and house keeping is really bad, they cleaned...

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2Thank 张 旭
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear 张 旭, We are equally concerned to note of the lapses in service rendered by our Housekeeping team and that your rest was disrupted by the noise emitting from surrounding areas. Please rest assured that we have since addressed this issue with the Room Attendants in order to ensure that they step up with the housekeeping standards. Our Project...

Hong kong
Reviewed 1 October 2015 via mobile

I think this hotel is too old. The ceiling is too low. The room is not big enough. The lobby is too small. The best thing of this hotel is in the centre of Singapore that said very convenience and the service is very good. As the age of the hotel can't compare to the other newly developed hotel .

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1Thank harbourchan
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear harbourchan, We are glad to read that you were pleased with the service rendered by our team members and that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. I regret to read of your...

Hong Kong, China
Reviewed 30 September 2015

This was a weekend trip with extended family. We got connecting rooms for the kids and my wife and myself and this arrangement worked out very well. The rooms were spacious and bathrooms nice. Plenty of hot water for our family of 5 showers and the beds were very comfy. My only complain was the dated look of the decor....

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Helpful?
Thank sharky852
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear sharky852, Greetings from Grand Hyatt Singapore! We are glad that you enjoyed the comfort of our spacious rooms. Thank you for your compliments about our StraitsKitchen restaurant and it was great to read of your fantastic dining experience. Taking this opportunity, I wish to share with you that we do have renovation projects in plan; however, it will take...

Singapore, Singapore
Reviewed 30 September 2015 via mobile

The Grand Hyatt Singapore has always been my first choice when We needed a little family staycation or celebration. We stayed in the duplex suite at the club floor last week. It was more than perfect! The duplex is very spacious and well appointed. Bedroom and bathroom are on the upper floor. The living, dining study, pantry and powder room...

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1Thank Richliwang
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Richliwang, Thank you for sharing your experience and the great details of our Suites and Club Lounge. Our hotel aims to provide a truly unique experience and we are thrilled that we have always been your first choice of hotel. We look forward to your next return to Grand Hyatt Singapore, as we will certainly welcome the chance to...

Reviewed 30 September 2015 via mobile

Room is very spacious but it is a very old hotel. Reception service was bad ( unexpected) and I saw few Europeans was complaining their receptionist loudly when I do my check in. Great location that easy access to plenty of shopping malls. Buffet lunch is fantastic and good value of money. Restaurant staffs was so helpful and friendly.

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Thank Sharon T
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Sharon T, Thank you for taking the time to share your feedback. We are glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We have taken note of your comments about the check-in...

Canberra
Reviewed 30 September 2015

After a disaster with a travel booking via Emirates (worst airline so far) this hotel pulled out all the stops to make our stay the best experience. The staff were simply amazing (thanks Rohiadah, Careen and Robert) and could not have done more to make our stay one of the best ever. We stayed at the Club level and cannot...

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Helpful?
Thank wizardoldman
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear wizardoldman, Greetings from Grand Hyatt Singapore! Thank you for sharing this review, we are glad to hear that you had an overall positive stay and in particular, with the service rendered by Rohaidah, Careen and Robert. We strive to create memorable hotel experiences for our guests and are also delighted that you found the service to be polite and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Chinese, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $336 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Ctrip TA, Expedia, Hyatt Hotels Corporation and Travelocity so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#41 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
16 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • this how the housekeeping treat us so special
  • nice welcome in September
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
“Rooms in the first tower are better than the ones in the second tower.”
 of 5 bubbles BobzT, 31 Jan 2017 | Read review
“Pool side rooms are nice.”
 of 5 bubbles rztravels, 30 Jan 2017 | Read review
“Rooms at the top and at the front offer the best view.”
 of 5 bubbles PerWilson, 25 Jan 2017 | Read review
5 of 5