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Grand Hyatt Singapore

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Traveller (1259)
Room & Suite (795)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“straits kitchen”(203 reviews)
“orchard road”(439 reviews)
“martini bar”(49 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,392)
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All reviewsstraits kitchenorchard roadmartini barpete's placegrand club loungegrand deluxe roomshopping districtf bbusiness hotelbusiness tripcentral locationbuffet breakfastearly checkmrt stationbrixscottsmezza
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641 - 645 of 2,970 reviews
Reviewed 30 December 2016 via mobile

we have expected to be way better and more luxurious when it comes to quality in singapore. Rooms were 4 star standard. In the begining trey have checked us in on the 21st floor which is one level above club lounge! We had to take...More

Thank messyk
Response from grandhyattsingapore, Management team at Grand Hyatt SingaporeResponded 3 January 2017

Dear messyk, Greetings from Grand Hyatt Singapore! We can fully understand your concerns as an astute traveler and we regret that our team was not able to accommodate your preferences to your satisfaction due to the high occupancy. We are reviewing the areas you highlighted...More

Reviewed 28 December 2016

I have stayed in the hotel before.This hotel is still good but it is obviously getting too busy and service slipped. It is amazing how much we interact with the chef than even the check in staff or the doorman. The chef at the straights...More

1  Thank SamTheCalifornian
Response from grandhyattsingapore, Management Team at Grand Hyatt SingaporeResponded 9 January 2017

Dear SamTheCalifornian, Thank you for taking the time to share your insights on Tripadvisor and we apologise for your less than satisfactory experience at StraitsKitchen and during check-out. We definitely care about the feedback from our valued guests and your insights will allow us to...More

Reviewed 28 December 2016

Club room was not scrutinised , all rooms were allowed to use lounge facility and children were allowed and not supervised. Club rooms were amongst general rooms with children having running races in corridors .More

Review collected in partnership with Hyatt Hotels
Thank cjsbeautyandnails
Response from grandhyattsingapore, Management team at Grand Hyatt SingaporeResponded 30 December 2016

Dear cjsbeautyandnails, Greetings from Grand Hyatt Singapore and thank you very much for your review. We are most disturbed to note of your disappointment with the situation you have encountered at our Grand Club Lounge. Please rest assured that we are reviewing your concerns with...More

Reviewed 28 December 2016

room service burger was not as tasty and overpriced, fries arrived very soggy very disappointing. consierge too forever to bring luggages back we have to carry them ourselves. Room is very quiet though, baby sleep wonderful! even better than our own house. Location is excellent,...More

Review collected in partnership with Hyatt Hotels
Thank JosephAdrian
Response from grandhyattsingapore, Management team at Grand Hyatt SingaporeResponded 30 December 2016

Dear JosephAdrian, Greetings from Grand Hyatt Singapore and thank you for your review. We are sorry to learn that you were disappointed with the room service meal as well as the lapses in luggage assistance rendered by our Concierge team. Please rest assured that we...More

A TripAdvisor Member
21
Reviewed 28 December 2016 via mobile

I stayed in Grand Hyatt for 2 nights last month, and got upgraded in the suite for complimentary. I used to stay there while i'm in singapore. But my last visit a little bit disappointed because of the water heater in my room, which super...More

Thank A TripAdvisor Member
Response from grandhyattsingapore, Management team at Grand Hyatt SingaporeResponded 30 December 2016

Dear guest, Greetings from Grand Hyatt Singapore and thank you for taking the time to share your feedback. We are concerned to note that you have encountered issues with the water heater during your stay at our hotel. Please rest assured that our engineering team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 242 - USD 507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Singapore
#21 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#24 Family Hotel in Singapore
#46 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 242 - USD 507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Singapore
#21 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#24 Family Hotel in Singapore
#46 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1259)
Room & Suite (795)
Dining (97)
Pool & Beach (66)
Amenities (42)
Business Centre & Event Rooms (14)
Questions & Answers
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priya14
19 March 2018|
Answer
Response from GrandHyattSG | Property representative |
Dear Priya14, Our rooms have not been renovated. However, there will be plans for renovation. We will share an update on our website and social media channels to update our guests on the works. Warm regards, Grand Hyatt... More
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Votes
Anupam_Rungta
16 August 2017|
AnswerShow all 8 answers
Response from David Michael S | Reviewed this property |
Yes and yes
0
Votes
Room Tips
"Request for the old wing - we got the new wing. Not too bad, a good view of the pool."
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"Stay someplace else."
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"Choose city view side and upper floor."
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"Higher floors pretty good"
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