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Carlton Hotel Singapore

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Traveller (3206)
360
Panoramas (25)
Room & Suite (1041)

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About

#91 of 339 hotels in Singapore
Location
Cleanliness
Service
Value
Strategically located in the heart of the Garden City, Carlton Hotel Singapore offers 940 elegantly designed rooms and suites spread across the Main Tower, Executive Wing and Premier Wing. The hotel provides cosmopolitan amenities such as the Premier Club Lounge, Executive Club Lounge, swimming pool, gym and 13 outstanding function rooms, creating a seamless and enjoyable stay for our guests. Indulge in the finest cuisines at our award-winning Wah Lok Cantonese Restaurant and all-day dining restaurant, Café Mosaic. Relax at Tuxedo Café & Pâtisserie with freshly brewed specialty coffee and handcrafted pastries. Every part of the hotel experience is crafted to celebrate modern Singapore and is dedicated to the comfort of our guests.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Minibar
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Price: Book Direct & Save up to 25%
5,259Reviews209Q+A100Room tips

Reviews
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shamenheng wrote a review 15 Mar
Singapore, Singapore2 contributions1 helpful vote
Room is fantastic, pretty regular staying with Carlton. Front Desk executive Azam is extremely professional and assist me in a very manner. Indeed commendable. Smoking room and late check out all been fulfilled.. ......................
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rizki Yuliarto P wrote a review Feb 2024
Jakarta, Indonesia2 contributions
Hotel's Favourite
We stayed for 3 nights and we enjoyed verry much. The hotel have a great location near to mrt and bus station, business centers, malls and attractions. So you can easily reqch your destination from the hotel with any mode of transportations (mrt, bus, taxi) The service from the staff are excellent. Since we arrived at the hotel, Fara in the reception can granted our request for early check in, and she also upgrade our room to premium room. And we also have been granted a late check out untill 1pm in our last day The room is great, clean and quite spacious, they also have working desk, including we also have a nice view from our room. Their breakfast is also good. Only in the last night during our stay they have an air conditioner issue that affect many area in our wing, where our room became verry warm in the early morning that quite disturbed our sleep, took several hours to things back to normal.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darren Ware, General Manager at Carlton Hotel Singapore
Responded 5 weeks ago
Dear Rizki Yuliarto P, the positive and detailed review is sincerely appreciated. Thank you for recognizing the positive features of the hotel from it's great and accessible location, Fara at Reception to the spacious, clean and great room. Yes, unfortunately, we had a power grid trip which unfortunately affected a portion of the city and that resulted in the airconditioning being interupted for a while. I am truly sorry. Thank you once again and we look forward to you returning.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Don C wrote a review 9 Mar
Geylang, Singapore50 contributions23 helpful votes
The hospitality culture and breed at the Cafe Mosaic could be improve. Never say good morning, all just to ask if we have a packaged breakfast.Even i promptly declared that i don't have breakfast package and I am willing to pay, Money collection comes first before everything else. So disappointed . They should be thankful with the Eras Tour Concert as this hotel is being chosen. They should should post a younger energetic person to be at that position. It is the first hour after breakfast and need a jolly person to greet the guest as a good start of their day as a guest. Why cant wait for the first to be seated , eaten breakfast before collection money? This is not a small time hotel, this is a branded hotel chain. Very disappointed! Been to many hotels (same level) but this comes the last in my list to consider to come back. As an international food chain hotels, the culture of all the staff has to be well adopted, unless those old timer staff have no longer been sent for training.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get prepared on unsuited culture practices as the staff is not well trained to be an...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nelson Quek, Marketing at Carlton Hotel Singapore
Responded 1 week ago
Dear doncroft98, Thank you for bringing your concerns to our attention, and we sincerely apologize for the disappointment you experienced at Cafe Mosaic. We truly value your feedback as it helps us identify areas for improvement. Your feedback regarding the timing for payment is also important, and we will review our procedures to ensure a more guest-centric approach is adopted. We apologize for any inconvenience caused during your visit, and we hope you would consider giving us another opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fearless44055040425 wrote a review 7 Mar
1 contribution1 helpful vote
Very nice service from Hakim, Front office. Friendly and polite. The service also very fast and pokute and nice. Clean room and complete aminities. Comfortable stay and helpfull server. Fast respond from phone also and very nice and fast sent
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nelson Quek, Marketing at Carlton Hotel Singapore
Responded 1 week ago
Dear Fearless44055040425, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Hakim had provided you with very nice and efficient service. It's wonderful to know that he was friendly, polite, and ensured a fast and pleasant check-in experience. Our team takes pride in providing helpful and attentive service, and we're delighted that it made a positive impact on your experience. Once again, thank you for choosing us, and we look forward to the opportunity to welcome you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Virginia M wrote a review 6 Mar
2 contributions1 helpful vote
Wow … The Carlton Singapore ⭐️⭐️⭐️⭐️⭐️ What a brilliant hotel Such a great location Friendly staff Our thanks must go to Raymond on Reception …so pleasant and welcoming and efficient …and so very professional He set the tone of our visit ..absolutely fabulous ! We were upgraded on our 2 nd visit to an executive room with fabulous views towards Marina Bay ..and overlooking Raffles Hotel We felt very special ! Our stay was made even more special by Chai…in The VIP Lounge on 19th Floor Chai and his team made us feel even more Special ! Chai is an exceptional young man He has all the right qualities for his chosen profession in hospitality Pleasant …organised …keen to please And a great choice of Leader of VIP Team Carlton Singapore ! He is “Simply The Best “ The food and drinks were first class in every way The views up there are spectacular We will look forward to our return visit to The Carlton Singapore …hopefully next year …maybe before Ginny and Terry February 2024
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Nelson Quek, Marketing at Carlton Hotel Singapore
Responded 1 week ago
Dear R8824XLvirginiam, Thank you so much for your wonderful compliments! We're thrilled to hear that your experience at The Carlton Singapore was brilliant and that you enjoyed our great location. Thank you for your special mention of Raymond on Reception and we are delighted that he set the tone for your visit with his pleasant, welcoming, efficient, and professional service. We sincerely appreciate your compliments and hope to have the pleasure of welcoming you back on your future visits to Singapore. We look forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nigel wrote a review 5 Mar
Loughton, United Kingdom2 contributions
Excellent room, fantastic views from 16th floor, friendly welcoming and helpful staff, great food I would recommend this hotel as it was so much better than the hotel we stayed at last time we were in Singapore. The upgrade we received was just the icing on the cake
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: This is very well placed for many attractions
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nelson Quek, Marketing at Carlton Hotel Singapore
Responded 1 week ago
Dear Climber43197759938, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that our efforts to provide excellent service and amenities have made a positive impact. We strive to create memorable experiences for our guests and that the upgrade was our way of expressing appreciation for choosing us and we're happy it added that extra touch to your overall experience. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back on your future visits to Singapore.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emma B wrote a review Feb 2024
1 contribution
My third time visiting this hotel and it doesn't dissappoint. What makes it so great? Simple - the staff. Everyone is so attentive, kind and can't do enough to make your stay as comfortable as possible. A special mention goes to Terence and Adrian on Reception, for being so welcoming and going above and beyond for making our stay so wonderful, thank you gents.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darren Ware, General Manager at Carlton Hotel Singapore
Responded 2 weeks ago
Dear emmabH8551RN, Terrence and Adrian were extremely thankful for your recognition and it made their day. Thank you for returning to stay with us, your choice is sincerely appreciated. Both the gentlemen mentioned are assets in the team and I am thankful for having them. We truly look forward to your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Soojeong P wrote a review Feb 2024
1 contribution
I stayed 2nights here and All staff in the hotel are really nice and thoughtful. Especially, Loga was so kind and nice! He moved all our belongs even though it was big! I really appreciate his kindness. Haven’t had breakfast yet but it looks good Thank you so much!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darren Ware, General Manager at Carlton Hotel Singapore
Responded 2 weeks ago
Dear SoojeongP6, I wish you could have seen the smile that Loga had when I shared your review with him. It made his day. Thank you very much for taking the time to share it with us and for choosing to stay with us. We truly look forward to your return in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gastro100 wrote a review Feb 2024
Gloucestershire, United Kingdom98 contributions40 helpful votes
Yes we cannot fault our two stays at this hotel this holiday. We slept well. We ate mostly in chimes across the road. Delicious selection of restaurants. It is centrally located, easy for catching cabs anywhere in the city. Clean, great views of the city and good value. Right next door to raffles if you feel the need to go to the long bar for a gin sling.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nelson Quek, Marketing at Carlton Hotel Singapore
Responded 1 week ago
Dear Gastro100, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had two enjoyable stays at our hotel during your holiday. We're glad you found value in your stay and enjoyed the great views of the city. Your mention of the ease of transportation to anywhere in the city from our central location is much appreciated. We sincerely appreciate your positive feedback, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SHEN Y wrote a review Feb 2024
1 contribution
There is a young man at the hotel reception who can speak Chinese, which is easy for us Chinese tourists to communicate with when we come to the hotel。The staff at the front desk are very nice。Can help you deal with various difficult problems in time。
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darren Ware, General Manager at Carlton Hotel Singapore
Responded 3 weeks ago
Dear 704sheny, thank you very much for choosing to stay with us and I am delighted that you gave us 5-stars during your recent stay. We will definitely find out who this young man is and I am sure that he will be very happy to know that you recognized his efforts. Thank you once again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$335 - AU$454 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel singapore, singapore carlton hotel
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
940
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CARLTON HOTEL SINGAPORE: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Carlton Hotel Singapore
Which popular attractions are close to Carlton Hotel Singapore?
Nearby attractions include SKAI Bar (0.3 km), National Museum of Singapore (0.5 km), and Peranakan Museum (0.4 km).
What are some of the property amenities at Carlton Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carlton Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Carlton Hotel Singapore?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Carlton Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Man Fu Yuan, and The Lobby Lounge at InterContinental Singapore.
Are there opportunities to exercise at Carlton Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Carlton Hotel Singapore have airport transportation?
Yes, Carlton Hotel Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.